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Ratios (continued)PeriodNumber of weeksKEY TRADE RECEIVABLE STATISTICS10-yearcompoundgrowth (%)or 10-yearaverage(Av.)201152Number of active accounts (000’s) 2 194 1 975Overdue values as a % of gross trade receivables (%) Av. 14 13 14Net bad debts as a % of credit sale of merchandise (%) Av. 3.8 3.9 5.6Credit:cash sales ratio* (%) 71:29 70:30Net bad debts as a % of gross trade receivables (%) Av. 7.0 6.8 9.8Doubtful debt allowance as a % of gross trade receivables (%) Av. 8.2 10.1 10.7Cost of credit: surplus/(cost) (Rm) 78 35201052OPERATING STATISTICSTotal number of FTE employees excluding YDE 6 961 6 605Total number of FTE employees including YDE 7 148 6 802Total number of Group stores excluding franchisees 543 523Total number of franchise stores 18 16Total number of YDE stores 19 19Total trading area, excluding franchisees and YDE (m 2 ) (%) 8 249 894 237 122Total trading area for YDE stores (m 2 ) 6 150 6 174Trading expenses as a % of sale of merchandise (%) Av. 32 31 32Depreciation costs as a % of sale of merchandise (%) Av. 2 2 2Employment costs as a % of sale of merchandise (%) Av. 12 11 11Occupancy costs as a % of sale of merchandise (%) Av. 8 8 8Trade receivable costs as a % of sale of merchandise (%) Av. 5 5 6Other operating costs as a % of sale of merchandise (%) Av. 6 5 5* Excludes sale of merchandise made by YDE to customers as these sales are on behalf of the designers.YDE earns commission which is reported in the Group’s revenue and is classified as other income.O&.$,H!GGGI!GGGJ!GGGK!GGGL!GGGM!GGGN!GGGEUS:!100S:!^1VaS!TSR!0Q1RS!1U_!!0Q1RS!TR@OS!1:!TSR@\_ESU_N!GNNHLGJPPMMM MFM LMI KGHN!HKGKKGM!GJJJJJL!IGGIFMM!NPGFLIL!IPGN!GMFJ!JHJN!NPMI!FLLMGGM MGGL MGGK MGGJ MGGI MGGH MGGF MGGP MGNG MGNNT&23&.$+=&NMNGFIKMEK9HJ9IM9MJ9NJ9PM9JK9LWR\aT!`1_!_S`:!:RSU_J9PM9MK9IJ9PM9LJ9NJ9PM9HI9IMGGM MGGL MGGK MGGJ MGGI MGGH MGGF MGGP MGNG MGNNH9PL9INN9P NN9P NN9PNN9LI9LI9FP9FNG9HJ9II9FNG9NL9P!!U&$!+,,&$!6+)(&!?&2!,%+2&!!0%+2&!?2-3&!+$!?&2-"7E&.7!U&$!/+7!7&/$!+,!+!b!"#!$2+7&!2&3&-6+/)&,!!_"(/$#()!7&/$!+))"4+.3&!+,!+!b!"#!$2+7&!2&3&-6+/)&,!!U&$!/+7!7&/$!+,!+!b!"#!32&7-$!,+)&,58Truworths International Limited Integrated Annual Report 2011