Trust - TMLT

Award-winning Communicationsfor TMLT PhysiciansTHE TMLT COMMUNICATIONS andAdvertising Department received three2005 Bronze Quill awards from theInternational Association of BusinessCommunicators (IABC). Bronze Quillis a communication award and evaluationprogram for those in the communicationsprofession. Judging for Austin'sBronze Quill competition was handledby a panel of distinguished, internationalcommunications professionals,including IABC Vice Chairman WarrenBickford from Canada. IABC is theassociation for communications profes-sionals and has more than 13,000members internationally.TMLT winning communicationsentries were:• 2003 Annual Report – The Journey• What if? Direct mail post cardcampaign• the Reporter newsletterIn addition, the Reporter newsletterwas recognized in 2005 with awardsfrom Publications Management andfrom the Society for TechnicalCommunication.After 26 years in business, we know that what keepspolicyholders renewing year after year isn’t just the“price tag but the entire package.”DON CHOWSenior Vice PresidentSales and MarketingTime is a valuable commodity, especially for busy physicians. Recognizing theimportance of speed and convenience, TMLT is working toward increased use ofthe Internet as a tool to keep connected, share information with our policyholders,and to make TMLT account management more accessible to you.Have you visited www.tmlt.org lately? You will see that in 2005 we improved ourexisting online individual application, making it easier and faster to use. We developeda special group application to make online application available and easier fora group administrator to manage. We have lots of current information to share withyou on risk management tips, closed claim studies, and risk alerts.In 2006 we are planning to expand our web site services for policyholders byadding a members only section. This new section will be available to all currentTMLT policyholders and will be password protected. Like paying a bill online andapplying for coverage, the members only section will allow you to manage andrequest information about your policy at your convenience. For example, you willbe able to view and print a proof of coverage, update your contact information, subscribeto and request TMLT publications, view your policy, view the histories connectedto your policy, and more.This site will also provide contacts to specific people in the Claims, Underwriting,Risk Management, and Sales departments, so you can save time and get the informationyou need regarding your policy quickly and efficiently. If you have any suggestionsabout services you would like to see available in our members only section,please contact us at feedback@tmlt.org.TRUST - The Annual Report Magazine15