Group Technology & Information Investor Update - MTN Group

More documents

Recommendations

Info

Overview of key IS initiatives26Focus on creating an Agile base on which to buildEfficient Proactive systems to benefit of MTN GroupKey ActivitiesShort TermMedium TermCustomerFacingIS InitiativesCustomer Care andBillingCommon Billing processes andtechnical environmentCRM & Billing Change ControlStrengthen ISInfrastructureIT standards & Asset managementRegional Shared DRWorld Class Data CentreEmployeeFacingIS InitiativesOpCo ConnectivityInformating theOrganisationHRISEmail, Conferencing (video, audio,web), IM, Intranet & HyperionGroup Content PortalThe right information atthe right time to makeappropriate decisionsShared IS ServicesCommon DDWH environment foraccurate informationHRIS Implementation & Rollout
Future Growth and InnovationContinued Innovation is Key to Competitiveness27• Strong record of developinginnovative products and toolsthat are ahead of markettrends• Internal focus:• Maximise performance• Manage quality• Reduce costs• Support new products• External focus:• New revenues• TNMS (network management system)• USSD/SMS-C• IBS (Intelligent broker system, open source)• Voucher distribution system• Pre-paid• VTU (Virtual Top Up)• 3G/GPRS realtime charging• Balance enquiry and recharge• Call Back• PPMED (Prepaid mediation)• FACTS / dashboards (web-fronted statistical views)• Optima (statistical, long term analysis)• REMEDY (Trouble ticket scheduling and tracking)• RAPTOR (call testing for revenue assurance andquality)• Asset (Radio Network planning tool)• Datasafe (network data configuration)• FOTON (automatic frequency planning)• EDIP (Early Delivery Intelligent Platform, MIP, EDP,SMSC)• USA (Universal Service Architecture)
Page 1 and 2: Group Technology &Information Inves
Page 3 and 4: Agenda3• Best mobile operator•
Page 5 and 6: Current performance benchmarkedNetw
Page 7 and 8: NigeriaSouth AfricaGhanaCurrent net
Page 9 and 10: CyprusZambiaCurrent network perform
Page 11 and 12: Best mobile operatorChallengesDoing
Page 13 and 14: Best mobile operatorKey network ini
Page 15 and 16: Key network initiativesConnectivity
Page 17 and 18: BTS CAPEX breakdownCAPEXManagement
Page 19 and 20: Key network initiativesEco friendly
Page 21 and 22: Current status of MTN OpCosStrategi
Page 23 and 24: 23Key network initiatives3G3G effic
Page 25: Where is WiMAX going?25
Page 29 and 30: Agenda29• Best mobile operator•
Page 31 and 32: New Telco contextGartner technology
Page 33 and 34: New Telco contextCurrent MTN activi
Page 35 and 36: Strategic initiativesInfrastructure
Page 37 and 38: 37Strategic initiativesDevice strat
Page 39: Convergence - a connected life39Sky

Group Technology & Information Investor Update - MTN Group

Create successful ePaper yourself

Delete template?

Save as template?