Rack Transport Stability Team (RTST) - International Safe Transit ...

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Rack Transport Stability Team (RTST)Field Relocations (Maintenance, Trade-Ins, or Lease Returns) In these situations, original factory packaging is usually not available. Therefore,additional precautions are necessary. Rack configuration rules are followed. Sometimes, no hardware above the 22U position.Will vary by manufacturer and product type. Labeling on the rack itself should guide. Product may be “asset sealed” with stretch wrap, corner boards and security seals. Product is shipped using “padded van” mover services which add additional blanket wrapsand secure product to the walls of the truck. Only properly palletized and packaged products should be shipped via common carriers(LTL).58
Rack Transport Stability Team (RTST)If Something Goes Wrong! Quick Communications: Contact manufacturer’s representatives immediately sothat they can inform the end clients. Gather Observations: Collect first hand observations from eye witnesses as towhat happened and the root causes so that we can learn from the incident toprevent future incidents. Take Photos!: Always take or request photos of the scene including close ups ofdamage or other contributing factors that can help determine the root cause. Proper Perspective: Until proven otherwise, all failures (damage incidents) areconsidered process or system failures first to which an engineered solution may bepossible to minimize and help prevent “human error”.59
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