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Objectives, Strategies, Indicators and targets - Buffalo City

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SECTION DOBJECTIVES, STRATEGIES, INDICATORS, TARGETS AND PROJECTS1. OBJECTIVES, STRATEGIES, INDICATORS AND TARGETSPriority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameKEY PERFORMANCE AREA 1: MUNICIPAL TRANSFORMATION AND ORGANISATIONAL DEVELOPMENTHuman ResourcesDevelop aneffective <strong>and</strong>efficient humancapital toenhance servicedeliveryReviewal ofexistingorganogram,development,adoption <strong>and</strong>implementationof a new microorganogramMaintenance ofDiscipline in thework placeMTOD01MTOD02Revised MetrostructureReduction in thetime forcompletion ofDisciplinary casesExisting BCMMstructureApproximately 8monthsCompletion <strong>and</strong>approval of theMicro Structure<strong>and</strong> migration ofstaff to structure.70 % of casesconcluded within6 monthsReview oforganogram80 % of casesconcluded within6 monthsMaintenance oforganogram90 % of casesconcluded within6 monthsManagement oftime <strong>and</strong>attendance,absenteeism <strong>and</strong>overtimeCapacitationof human capitalMTOD03MTOD04Reduction in theabsenteeism rate.% staff budgetactually spent onapprovedworkskills plan11% 2% due toscoping exercise.5% reduction overthe baseline of2011/20122% reduction overthe baseline of2012/2013Electronicattendancecontrol system1.52% 1.60% 1.70% 1.80% SkillsDevelopment122


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameCreation of ahealthy workingenvironmentMTOD05Increase in thenumber ofwellnessprogrammes8 10 12 16 WellnessProgrammesICT & GISProvide aneffective <strong>and</strong>efficientinformation <strong>and</strong>communicationTechnology toBCMM Internal<strong>and</strong> ExternalCustomersIntegrate ICTbusinessprocesses <strong>and</strong>systemImplementDisaster RecoveryPlanImprove <strong>and</strong>maintain BCMMbackbonenetworkMTOD06MTOD07MTOD08Milestonestowards businessprocesses reengineeringEstablished ICTDisaster CentreIncreased uptimeon lines.0 Business processFeasibility Study.0 Scope, procure<strong>and</strong> implementdisaster recoveryCentreModel forBusiness processre-engineering.Work flowprocess adoptedIT Business reengineeringIT Systems(Assetmanagement ,SCM, Budgetforecasting, <strong>and</strong>modeling,Dem<strong>and</strong>Management,FuelManagement,Stock Coding0 0 Disasterrecovery centre90% 92% 94% 98% Upgrade ofBCMM Networkup grade(Including GISon the internet)Procurement ofnew computingequipment-BCMM123


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameTelecommunication <strong>and</strong> IT systemsthat are internally<strong>and</strong>internationallycompatible.MTOD09CompatibleTelecommunication <strong>and</strong> IT system.NilCompletedbusiness casestudy <strong>and</strong>feasibility study.Source <strong>and</strong> obtainfundingProcurement <strong>and</strong>implement.IT InfrastructureNetworkDeployment ofGIS on theinternet <strong>and</strong>intranetMTOD10AerialPhotography2012 on theintranetAccess to GISwebsite2008 Aerialphotography onintranetCITY MAP onintranet50 % of serverspace upgraded99.89% uptimeof the website100% 0 Upgrade of GISSan Serverspace99.89% uptime ofthe website99.89% uptime ofthe websiteGIS on theInternet(Existing)Records <strong>and</strong>documentsmanagementProviding anefficient safeaccessibledocumentmanagementenvironment .Migrate hardcopies ofdocuments <strong>and</strong>files through tosoft copy.MTOD11All documentsheld by theArchives Dept forthe year 2010captured intosystem.2011 data captured All documentsheld by theArchives Dept forthe year 2010captured intosystem.All documentsheld by theArchives Dept forthe year 2009captured intosystem.All documentsheld by theArchives Dept forthe year 2008captured intosystem.Upgrade ofBCMM off-sitebuilding to storevital documents<strong>and</strong> a backupserver (e.g.Bhisho / KWT)Migration ofBCMMdocuments toEDMSIncrease in thenumber oflicensesFacilitiesManagementCentralizationof BCMMFacilitiesManagementIntegration ofBCMM FacilitiesManagementMTOD12One-stop-shopfor facilitiesmanagement ofbuildings <strong>and</strong>housingFragmentedmanagement offacilitiesPartialintegration &resourcing by10%Partial integration& resourcing by50%Full integration<strong>and</strong> resourcingDevelopment<strong>and</strong> Review ofBy-LawsMaintenancePolicy124


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameKEY PERFORMANCE AREA 2: BASIC SERVICE DELIVERY AND INFRASTRUCTURE DEVELOPMENTSustainable HumanSettlementsTo improve thequality of lifethroughprovision offormal housesProvision of formalhouses as part ofIntegratedSustainable HumanSettlements.BSDID01Number of topstructures <strong>and</strong>serviced sitesprovided.680 = TopStructures &218 = Serviced Sites1483 = TopStructure &1850 = ServicedSites1011 = TopStructure& 2220=Serviced Sites1900 = TopStructure =& 1500= Serviced SitesDuncan VillageTRA site: blockyard TRA,MdantsaneAccess RoadHousingProjects (referto the list ofprojects below)Reconstructionof StormDamagedHousesHousing NeedsDatabase <strong>and</strong>housingaccreditationRelocation ofbeneficiaries toformal housesBSDID02Number ofbeneficiariesrelocated0 925 2965 4760 Relocation ofbeneficiariesBeneficiaryEducationEnergy & ElectricityTo ensure aseamless <strong>and</strong>coordinatedprovision ofInterface servicedeliverymanagementsystemsBSDID03Number ofservice deliverysystemsinterfaced0 1 (BOP for Roads& Stormwater<strong>and</strong> Solid Wastecollection)1 (BOP for InternalServices <strong>and</strong>Housing )1 (BOP forInternal Services<strong>and</strong> Planning)125


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NamemunicipalservicesImplement anelectricitymanagementservice that isinclusive, safe,reliable, efficient<strong>and</strong> adequatelymaintainedBSDID04Number of formalhouseholds withaccess to basicelectricity (20amps singleconnection)Number of highmast lightsinstalled ininformalsettlementsNumber of newhouseholds (RDP)provided withelectricityconnectionsBacklog ofelectricityconnections toconsumer units104 000 300 300 3003 10 10 10 High Mast lightsin rural <strong>and</strong>informalsettlements1200 1500 1500 1500 Reeston,Potsdam unit P,Infillsmdantsane,Dimbaza,Zwelitsha,Pakamisa, Bisho<strong>and</strong> DuncanVillage750 450 200 0 Reeston,Potsdam unit P,InfillsMdantsane,Dimbaza,Zwelitsha,Pakamisa, Bisho<strong>and</strong> DuncanVillage126


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameFacilitate public <strong>and</strong>private sectorinvestments <strong>and</strong>projects inrenewable forms ofalternative energyBISDID05Number ofinformaldwellingsprovided with thebasic service ofelectricityNumber ofhouseholdsprovided withaccess to FreeBasic ElectricityNumber ofrenewable energyinvestmentprojectsfacilitated byBCMM0 300 500 1000 DVRI Area62500 64000 65500 67000 BCMM low costhousing2 2 2 2 Wilsonia windturbine, BerlinPV farm, IkweziPV project,Wind farm,WasteconversionfactoryNumber of KWhproduced byalternative energysources300 Kw 600Kw 600KWh 600KWhRoads, Bridges &Storm-waterTo provide anaccessible allweather BCMMroad networkConstruct, Upgrade<strong>and</strong> maintain roads,stormwatersystems &associatedstructures toacceptablest<strong>and</strong>ardsBSDID06Kilometers ofroads &associatedservices gravelledKilometers ofroads surfaced50 kms 50 kms 50 kms 50 kms Re-gravelling ofBCMM roads10 kms 20 kms 20 kms 25 kms Upgrade ofMdantsaneroads <strong>and</strong> otherBCMM roads127


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameKilometers ofexisting roads &associatedservicesmaintained <strong>and</strong>rehabilitated550 kms 600 kms 600 kms 600 kms Blading &rehabilitation ofBCMM RoadsDevelopment ofthe BCMM RoadsMaster plan0 1 1 0 BCMM RoadsMaster PlanNumber ofBridgesrehabilitated1 (Wesbank) 1 2 2Water <strong>and</strong>SanitationTo ensure thatwater <strong>and</strong>sanitationsystems areadequatelyresourced, wellmaintained <strong>and</strong>efficientlyfunctioning by2014Replace, upgrade<strong>and</strong> maintain water<strong>and</strong> sanitationsystemsBSDID07Increase numberof waste watertreatment workswhich complywith green dropcertification2 3 3 4 QueneraWWTWReeston WWTWZwelitshaWWTWDiversion ofCentral SewageRetain the BlueDrop Status forUmzonyana <strong>and</strong>KWT WaterTreatment Works<strong>and</strong> obtain two(2) additional BlueDrop Certificationper year for theremaining seven(7) water supplysystems2The Blue DropStatus ofUmzonyana WTW<strong>and</strong> KWT WaterTreatment Workshas been retained4 6 7 1 DeferredMaintenance. ;2 Upgrading ofUmzonyanaWTW ; 3 KWT<strong>and</strong> BishoInfrastructure ;4 Bulk WaterSupply tocoastal areas ; 5Kei Road WTW128


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameReduction in thewater backlog inthe number ofconsumer unitswith access to atleast a potablewater224 923 226012 227412 228912 Bulkwatersupply toCoastal Villages(Ward 31 <strong>and</strong>33)% progresstowardsaccreditation ofthe ScientificServicesLaboratory20% 40%Develop QualityManagementSystem60%Develop QualityManagementSystem80%Develop QualityManagementSystemImplementation ofwater conservation<strong>and</strong> dem<strong>and</strong>managementstrategiesBSDID08Reduction in thesanitation backlogin the number ofconsumer unitswith access to atleast a basic levelof sanitation% reduction ofunaccounted forwater in terms ofsystems losses142369 144219(1850 units)146519(2300 units)148519)(2000 unitRural Sanitation40% 35% 30% 25% Implementationof WaterConservation<strong>and</strong> Dem<strong>and</strong>Management(Dimbaza, DuncanVillage,Mdantsane,Reeston,SceneryPark,Nompumelelo,Mzamomhle,Sweetwaters,Phakamisa,Zwelitsha)129


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameSolid WasteManagementTo provide anefficient <strong>and</strong>effective,collection <strong>and</strong>disposal of SolidWasteImplement aneffective wasteminimization plansBSDID09Number of wasteminimisationprojects initiated2 (3 Bag System atDV <strong>and</strong>Construction of BBCat Oriental Plaza(3 Bag System inDV) but nofunding availableestablishment ofcomposting plantin MdantsaneRoll Over of 3 BagSystem to allregions <strong>and</strong> BuyBack Centre,Establishment ofRecycling Drop OffPointsRoll over of theseprojects to allBCMM areasMilestonestowardsconstruction ofCentral WasteTransfer Station<strong>and</strong> relatedinfrastructureNumber of wastecells constructedat RoundhillL<strong>and</strong>fill site0 L<strong>and</strong>identification ,EnvironmentalImpactAssessment,L<strong>and</strong> acquisitionPlanningConstruction2 0 1 1Municipal HealthServices(Environmental)Provideeffective <strong>and</strong>efficientMunicipalHealth Servicesto all BCMMcommunitiesDevelop &implementMunicipal HealthServices DeliveryPlanBSDID10% progress madetowards thedevelopment ofMunicipal HealthServices Plan% Progress madetowards theimplementationof MunicipalHealth ServiceDelivery Plan0 100% CouncilapprovedMunicipal HealthServices Plan0 0 20%Implementation100% review 100% review100%ImplementationDisasterManagementTo build a safe<strong>and</strong> resilientcity throughDisasterManagementReview <strong>and</strong>implement theDisasterManagement Policyin line with DisasterManagement Act(2002)BSDID11Milestonestowards thereview of theDisasterManagementPolicyExisting draftDisasterManagementPolicyCouncilresolution onadoption of theReviewed Policyimplement policypriority areas forfirst yearimplement policypriority areas forsecond year130


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameFire & RescueServicesLaw EnforcementServicesTraffic ServicesTo provide anefficient <strong>and</strong>responsive Fire& Rescue to allBCMMcommunitiesTo ensure a safe<strong>and</strong> secureenvironmentwithin BCMMTo ensure a safe<strong>and</strong> securetrafficenvironmentwithin BCMMProvision ofadequate Fire &Rescue facilities inBCMMImplementmeasures to reduce<strong>and</strong> prevent crimeincidents in BCMMProgress towardsthe establishmentof Metro PoliceImplementmeasures toimprove trafficsafetyBSDID12BSDID13BSDID14BSDID15Number of fire &rescue facilitiesbuiltNumber ofmeasuresimplemented toreduce crimeincidents in themetro%Progresstowards theestablishment ofMetro PoliceNumber ofmeasuresimplemented toreduce roadsafety7 fire stations 1 (CompleteKWT) (StartChalumnaprocess)60 roadblocks/specialprogramsCouncil resolutionon establishment ofMetro Police1 (Chalumna) 1 (Newl<strong>and</strong>s/Mcleantown area)80 80 100Applicationsubmitted to theMECStartestablishmentprocessMetro Police inplace80 100 measures 100 measures 120 measuresCoastal <strong>and</strong>Midl<strong>and</strong> FireStationKWT FireStationTsholomnqaFire StationAmenitiesTo provideadequateamenities to allBCMMcommunitiesDevelop anamenitiesmanagementmaster planImproveinfrastructure of allamenitiesBSDID15BSDID16% percentageprogress in thedevelopment ofthe master planNumber of newamenitiesdeveloped0 0 100% 0117 9 10 10 Development<strong>and</strong> upgradingof CemeteriesNumber ofamenitiesupgraded <strong>and</strong>refurbished44 20 19 20 Development<strong>and</strong> upgradingof CommunityHalls131


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameSettlementplanning & surveyTo plan forintegratedsustainablehumansettlementsPrepare TownshipEstablishment plansBSDID17Number of layoutplans completed.15 approvedtownshipestablishments4 completedlayout plansready forapproval3 approved layoutplans. 2completed layoutplans ready forapproval2 approved layoutplans. 2completed layoutplans ready forapprovalUpgrading ofSport &RecreationFacilitiesDVRI TownshipEstablishmentBCMM -TownshipEstablishmentMdantsaneTownshipEstablishmentEast BankRestitutionPrepare SurveyGeneral PlansBSDID18Number ofapproved generalplans2 3 3 3Spatial PlanningTo guide anintegratedspatialdevelopment<strong>and</strong> growth inBCMM.Generate LocalSpatialDevelopmentFrameworksBSDID19Number ofcompleted localspatialdevelopmentframeworks10 approved LSDFs 2 completedLSDFs2 completedLSDFs2 completedLSDFsLocal SpatialDevelopmentFramework(LSDF)Updated AerialPhotographyBSDID20BCMM coveragewith updatedaerialphotographyAerial Photography2008Production ofupdated aerialphotography- - Updated AerialPhotography132


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameL<strong>and</strong> ReformTransportTo promoteaccess to l<strong>and</strong>fordevelopment ofsustainablehumansettlements <strong>and</strong>other l<strong>and</strong>related projectsin the metroTo develop abalanced multimodalsafe <strong>and</strong>integratedtransportsystem thatpromotesmobility <strong>and</strong>accessibilityImplement l<strong>and</strong>acquisition &transferImplement l<strong>and</strong>release programmeDevelop <strong>and</strong> reviewa ComprehensiveIntegratedTransport Plan (ITP)that is aligned tothe SDF <strong>and</strong> IDP <strong>and</strong>encompasses all thestrategies <strong>and</strong>projects of thedepartmentBSDID21BSDID22BSDID23Number of l<strong>and</strong>parcels acquiredNumber of l<strong>and</strong>parcels released% progress reviewof ITPNumber of publicparking aeasdevelopedKMs of BRT lanesconstructed2 l<strong>and</strong> parcels aacquired5 l<strong>and</strong> parcelsreleased2008-2013 councilapproved ITP0 CBD parking areaplan completed2 2 2 L<strong>and</strong> Acquisition2 2 2 L<strong>and</strong> Release100% 100% 100% ITP Review2 parking areasdeveloped2 parking areasdeveloped0 2 8 0 Bus RapidTransitCompletion ofBRT DetailedPlanning PhaseDetailedOperational PlanApproved70% 100% - Bus RapidTransit133


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameProvideIntegrated <strong>and</strong>sustainabletransportsystems byimplementingprogrammes<strong>and</strong> projectsemanating fromIntegratedTransport Plan(ITP)Implement theIntegratedtransport Plan (ITP)BSDID24Number of ITPprojectsimplementedCouncil approvedITP5 projects 8 projects 10 projects ITPimplementationEnvironmentalmanagementEnsure a safe<strong>and</strong> healthyenvironmentImplementation ofIntegratedEnvironmental <strong>and</strong>Coastal ZoneManagement PlansBSDID25Number ofprogrammesimplemented inaccordance withthe IntegratedEnvironmental<strong>and</strong> Coastal ZoneManagementPlansClimate ChangeStrategy3(iHlanza River Care)(Nahoon River Care)(Working for theCoast)0 Climate ChangeStrategy1 1 1 Working for theCoast – CannonRocks to GreatKeiDEA funded0 0 Climate ChangeStrategyClimate Changeadaptation <strong>and</strong>mitigationBiodiversityconservationBSDID26Number ofClimate Changeadaptation <strong>and</strong>mitigationprogrammesimplementedNumber ofBiodiversityprogrammesimplemented1(ELIDZ GreenEconomy Strategy)2(East London ZooBio digesters)(BCMM MarketBio digester <strong>and</strong>composting)0 6 ELIDZ GreenEconomyStrategyDEA funded2 4 6 8 AlienEradicationProgrammeDEA – Natural134


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameResourceManagementfundedTownshipRegenerationTo improveliving conditionsin BCMMTownshipsEnvironmentalEducationDevelop <strong>and</strong>implementTownship & CBDRegenerationStrategy to upgradetownships <strong>and</strong>CBDs, enableeconomicdevelopment <strong>and</strong>create jobsBSDID27BSDID28Number ofprojectsimplemented inaccordance withtheEnvironmentalEducationStrategyDevelop <strong>and</strong>ImplementTownship & CBDRegenerationStrategyFacilitate Greeneconomyinvestment nodalplans by No ofclimatechange/renewable energy projectsimplemented2(InternationalCoastal Cleanup)0 CompleteSituation Analysisof all Townships<strong>and</strong> CBDs4 6 8CompleteTownship & CBDRegenerationStrategy10%implementationof <strong>Strategies</strong>0 1 (pilot) 2 3Township &CBDRegenerationStrategynumber ofprojectsimplemented toenhance labourcompetitivenessDuncan VillageSkills Audit3 (internshipprogrammes,skillsdevelopmentprogramme <strong>and</strong>ICT centreproject)5 (internshipprogrammes, skillsdevelopmentprogramme, ICTcentre, YAC,HIV/Aidseducation)6 (internshipprogrammes,skillsdevelopmentprogramme, ICTcentre, YAC,HIV/Aidseducation <strong>and</strong>bursary fund)135


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameMechanicalWorkshopProvision ofeffectivemechanicalworkshopservicesIncrease capacity ofmechanicalworkshop servicesBSDID28% reduction indowntime of themechanicalworkshop40% (averageannual down time)30% (reduction ofdowntime)20% (reduction ofdown time)10% (reduction ofdown time)Fleet ServicesEffective <strong>and</strong>efficientutilization ofmunicipal fleetTo install FleetManagementSystemBSDID29Milestonestowards theinstallation <strong>and</strong>implementationof fleetmanagementsystemManual monitoringof vehiclesInstallation of theFleetManagementSystemImplementation ofthe FleetManagementSystemMonitoring theeffective usage ofthe fleetmanagementsystemInstallation ofFleetManagementSystemBCMM FleetKEY PERFORMANCE AREA 3: LOCAL ECONOMIC DEVELOPMENTEconomicDevelopmentTo develop <strong>and</strong>grow BCMMeconomyfocusing on thekey growthsectors whichincludeamongst others,Tourism,Agriculture,Manufacturing,Automotive,Implement skills<strong>and</strong> sectordevelopmentprogrammes togrow <strong>and</strong> supportthe economy inline with theProvincialIndustrial PolicyLED01Number ofeconomicempowermentprogrammesimplemented13 15 18 20136


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameConstruction,<strong>and</strong> servicessectors.Implementtourism growth<strong>and</strong> marketingprogrammes toposition BCM as atourismdestinationLED02Number ofmarketinginitiativesundertaken tomarket the <strong>City</strong>.14 16 18 20 DestinationMarketingProgrammeDevelop <strong>and</strong>implementeconomicdevelopmentpolicies topromote <strong>and</strong>support growthboth the 1st <strong>and</strong>2nd economiesLED03Number ofeconomic policiesdeveloped <strong>and</strong>reviewedNumber of specialpurpose vehiclesoperated(Support centres)2 3 2 26 9 9 9 BusinessSupport UnitProgrammeNumber ofeconomic supportprogrammesimplemented14 3 3 3 EnterpriseDevelopmentProgrammeNumber ofeconomicinfrastructureprojectsimplemented4 4 4 4 EconomicInfrastructureProgrammeEPWPCreation ofdescent jobsEnhance the useof labourintensive inimplementingprojectsLED04Number of jobscreated throughEPWP1,088 1543 FTE 1583 FTE 2000 FTE Job Creation137


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameArts Culture <strong>and</strong>HeritagePreservation oflocal artsculture <strong>and</strong>heritage forfuturegenerationsPromotion oflocal arts <strong>and</strong>culture <strong>and</strong>protection <strong>and</strong>maintenance ofheritage sites <strong>and</strong>the developmentnew heritage sitesLED05% Developmentof HeritageManagementStrategyNo of Heritagesites maintained /upgradedNo of NewHeritage SitesDeveloped0 50% 100% 00 2 3 51 1 1 1No of Arts &Culture Projectsimplemented0 0 0 5InvestmentFacilitationTo develop <strong>and</strong>grow BCMMeconomyfocusing on thekey growthsectors whichincludeamongst others,Tourism,Agriculture,Manufacturing,Automotive,Construction,Tertiary sectorsto PromoteRuralDevelopmentDevelop anInvestmentStrategyEstablishPartnerships withinstitutionsinvolved in Trade<strong>and</strong> InvestmentFacilitationLED05LED06InvestmentStrategydevelopedNo ofPartnershipsestablished0 1 1 10 2 4 6138


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameKEY PERFORMANCE AREA 4: MUNICIPAL FINANCIAL VIABILITY AND MANAGEMENT<strong>City</strong> FinancingTo ensure thatBCMM remainsfinanciallyviableImplementrevenueenhancementstrategies.MFVM01Collection rate asmeasured inaccordance withthe MSAPerformanceRegulations.91% 92.00% 93% 94.50%Number ofdebtors withService LevelAgreements0 50,000 SLA’s 100,000 SLA’s 150,000 SLA’s Data CleanupProjectNumber ofaccountssyncronisedbetween billingsystem <strong>and</strong> theelectricity prepaidsystem <strong>and</strong>watermanagementsystemReduction in thebilling debt book17 000 1000 000 0 0R820m (estimate asat June 2012)5%(41 million)7%(57,4 million)10%(82 million)Reduction inNumber of MeterTampering10,000 8 000 6 000 4 000PrudentMunicipalInvestments <strong>and</strong>maintenance of afavourablecashflowMFVM02Ratio of currentassets to currentliabilities1.5:1 1.55:1 1.6:1 1.65:1139


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameMaintain longterm borrowingsbelow NTthresholdMFVM03Debt to revenueratio.Amount ofbusinessprocessesdeveloped toalign propertydatabase23,9%


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameSupply ChainManagementTo ensureeffective,efficient &transparentSupply ChainManagementSystemsImplementintegratedpropertyinformationManagementSystem <strong>and</strong>businessprocesses.Implement SCMprocesses tosupport the SCMPolicy withlinkages to EDMS.MFVM07MFVM08Progress madetowards thealignment <strong>and</strong>cleanup ofpropertyinformationProgress madetowardsreduction inturnaround timefor the award offormal bidsAmount ofbusinessprocessesdeveloped toalign propertydatabase9 existing systems(venus,metval,Tpzone, BPS, DeedsOffice, GISCadastral)Bids are awardedwithin 180 daysfrom opening.Manual processes<strong>and</strong> proceduresProperty businessprocessescompletedBids are awardedwithin 90 daysfrom opening100%(Development ofProperty BusinessProcesses)Property workflow implementedBids are awardedwithin 90 daysfrom opening100%(Development ofPropertyWorkflow)- IntegratedPropertyInformationManagementSystem <strong>and</strong>BusinessProcessBids are awardedwithin 90 daysfrom opening0%KEY PERFORMANCE AREA 5: GOOD GOVERNANCE AND PUBLIC PARTICIPATIONRisk, Fraud,Internal AuditImproveperformance,compliance,processes <strong>and</strong>systems -Enhancement ofperformance ofthe institutionDevelopment ofAssurance ModelsGGPP01Progress towardsimplementationof Risk, Fraud <strong>and</strong>Internal AuditInitiatives asevidenced by theformulation <strong>and</strong>implementationof mitigationstrategiesExisting RiskManagementFramework <strong>and</strong>outdated FraudPolicyApproval of Risk<strong>and</strong> Fraud<strong>Strategies</strong>.Perform FraudRisk Assessment in2 DirectoratesPerform FraudRisk Assessmentin further 2DirectoratesFraud riskAssessmentCombinedAssuranceModel141


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NamePerformanceManagementEnhancement ofperformance ofthe institution.Development <strong>and</strong>implementationof employeeperformancemanagementsystemGGPP02Bi-annualassessment ofstaff.Applicable only toSection 57employeesImplementsystem from <strong>City</strong>Manager to postlevel 15Furtherimplementationfrom post level 14to 8Furtherimplementationfrom post level 7to 2Roll out ofemployeePerformanceManagementSystemDevelopment of<strong>and</strong>implementationof Changemanagement forPMSGGPP03Milestonestowardsimplementationof changemanagementprogramme0 ImplementChangeManagementProgramme from<strong>City</strong> Manager toTask Grade 8ImplementChangeManagementProgramme fromTask Grade 7 toTask Grade 2RefresherTraining <strong>and</strong>Coaching for allChange Agentsacross TaskGrades?Management ofinstitutionalperformance.GGPP04Quarterlyassessment ofscorecardQuarterlyassessment ofscorecardQuarterlyassessment ofscorecardQuarterlyassessment ofscorecardQuarterlyassessment ofscorecardKnowledgeManagementGrow theMunicipality'sKnowledge,creativity <strong>and</strong>innovative base<strong>and</strong>implementationof KM StrategyDocumentation &sharing of casestudies <strong>and</strong>lessons learned<strong>and</strong> best practicesGGPP05No. of casestudiesdocumentedNumber ofknowledgesharing sessionheld3 1 1 1 Documentationof case studiesNil2 Knowledgesharing sessions2Knowledgesharing sessions2 Knowledgesharing session142


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameDevelopment CooperationEnhancedevelopment &ImproveInstitutionalCapacitythroughInternationalPartnershipsSustain existinginternationalpartnershipsGGPP06No ofProgrammessupportedthrough existingpartnerships(output)12 (List them)GoodGovernancehousing, Sludgemanagement,Youth at Risk, Keysfor Kids,Upgradingof Aspiranza Clinic,Safe Park, Lightingproject,Hydroponics,Electricity,Floodplain,SolidWaste,Sanitation)14 (2 newprogrammes)17 (3 newprogrammes)20 (3 newprogrammes)IGREnhanceintegratedplanningthroughIntergovernmental RelationsEstablish a MetroIGR <strong>and</strong> engagesectordepartments/Parastatals onintegratedprogrammesGGPP07No. of IGRprogrammesundertaken withsectordepartments <strong>and</strong>parastals4 programmes (Home Affairs,Department ofEducation, Dept ofHumanSettlements; LocalGovernment &Trad. Affairs)7 (3 newprogrammes)9( 2 newprogrammes)11 ( 2 newprogrammes)Intergovernmental relationsPublic ParticipationOptimiseparticipation ofcommunities inmunicipaldecision makingprocesses.Rollout ofinstitutionalpublicparticipationprogrammesEnsure WardCommittees arerepresentative<strong>and</strong> fully involvedin communityconsultationprocessesGGPP08GGPP09Number of publicparticipationactivitiesimplementedWard Committeemeetingsconvened once in2 months in eachwardNumber of WardPublic Meetings5 7 7 73 (per ward) 6 (per ward) 6 (per ward) 6 (per ward) Frequency ofwardCommitteemeetings2(per ward) 4 (per ward) 4 (per ward) 4 (per ward)143


Priority Area Objective StrategyStrategy CodeIndicatorBaselineTargets2012/2013 2013/2014 2014/2015Project NameCommunicationImprovecommunicationwith BCMMcommunities &beyondInstitutionalization ofCommunicationplanGGPP10No. of sharedcommunityactivitiesimplemented4 12 [additional 8] 15 [additional 3] 17 [additional 2]SpecialProgrammesEstablish anenablingenvironment forvulnerablegroups tobenefit fromBCMM socieconomicagendaInstitutionalisevulnerablegroupsprogrammes(Roll-out of MDGmainstreamingframework)GGPP12Programmesimplementedwhich areresponsive to / inline with / takingcognizance of theMDGMainstream-ingFrameworkin response toMDGMainstreamingFramework.7programmes5 programmesover previousyears programes5 programmesover previousyears programes5 programmesover previousyears programesMDGFrameworkRollout144


2. PROJECTS2.1 CAPITAL PROJECTSCost centre nameCostcentre no.STRATEGYCODE(FROM THEIDP) Ward No. Project Name Source of Funding2012/2013Capital Budget2013/2014Capital Budget2014/2015Capital BudgetKPA 1: MUNICIPAL TRANSFORMATION AND ORGANISATIONAL DEVELOPMENTH.R. Administration 420005 MTOD03 N/A Electronic Attendance Control System Own Funds 2 500 000 1 500 000 1 000 000IT Systems (Asset management , SCM,Budget forecasting <strong>and</strong> Modelling, Dem<strong>and</strong>ManagementInformation Services 415025 MTOD06 N/AManagement System, Fuel ManagementSystem <strong>and</strong> Stock Coding System Own Funds 20 000 000 20 750 000 23 750 000ManagementInformation Services 415025 MTOD07 N/A IT Infrastructure Network Own Funds 4 600 000 0 0ManagementInformation Services 415025 MTOD07 N/A Disaster Recovery Centre ICT Own Funds 4 500 000 0 0ManagementInformation Services 415025 MTOD07 N/A Computer Equipment - BCMM Own Funds 500 000 1 000 000 1 000 000ManagementInformation Services 415205 MTOD08 N/AUpgrading of BCMM Website (Including GISon the Internet Own Funds 500 000 0 0TOTAL 32 600 000 23 250 000 25 750 000KPA 2: BASIC SERVICE DELIVERY AND INFRASTRUCTURE DEVELOPMENTHousing Department 255005 BSDID01 12 Reeston Phase 3 Stage 2 -P1 & P3 USDG 10 000 000 21 500 000 0Housing Department 255005 BSDID01 21 Mdantsane Zone 18 CC Phase 2 - P1 & P3 USDG 2 000 000 7 412 400 17 931 000Housing Department 255005 BSDID01 17 Manyano &Thembelihle Phase 2 - P1 & P3 USDG 8 000 000 200 000 0Housing Department 255005 BSDID01 19 Second Creek (Turn Key) - P1 & P3 USDG 8 000 000 100 000 0Housing Department 255005 BSDID01 6 Block Yard TRA - P 1& P3 USDG 1 000 000 0 0Housing Department 255005 BSDID01 19DVRI PILOT PROJECT (Mekeni, Haven Hills,Competition Site) P1 & P3 USDG 2 500 000 0 0145


Cost centre nameCostcentre no.Housing Department 255005 BSDID01STRATEGYCODE(FROM THEIDP) Ward No. Project Name Source of Funding48,12,21,11,17,11,20Housing Department 255005 BSDID01 17,14,Housing Department 255005 BSDID01 5, 102012/2013Capital Budget2013/2014Capital Budget2014/2015Capital BudgetCluster 1 (Chris Hani, Ilinge, MahlanguVillage,SisuluVillage,WinnieM<strong>and</strong>ela,DeluxoloVillage & Francis Mei) P1 & P3 USDG 3 706 200 9 265 500 11 730 123Cluster 2 (Masibambane, Masibulele,Velwano, Gwentshe Village, MathembaVuso)P1 & P3 USDG 600 000 5 559 300 9 265 500Cluster 3 (Fynbos Informal 1, Fynbos Informal2, Ndancama) P1 & P3 USDG 7 412 400 11 859 840 13 620 285Housing Department 255005 BSDID01 31 Sunny South - P1 & P3 USDG 600 000 1 000 000 2 000 000Housing Department 255005 BSDID01 23,24 Potsdam Ikhwezi Block 1 - P1 & P3 USDG 0 138 650 2 277 300Housing Department 255005 BSDID01 23,24 Potsdam Ikhwezi Block 2 - P1 & P3 USDG 0 138 650 2 277 300Housing Department 255005 BSDID01 23,24 Potsdam Ikhwezi Block 2- P1 USDG 0 138 650 2 277 300Housing Department 255005 BSDID01 23,24 Potsdam North Kanana - P1 USDG 0 138 650 2 277 300Housing Department 255005 BSDID01 9 Amalinda Co- op P1 & P3 USDG 0 1 126 562 1 630 750Housing Department 255005 BSDID01 9 AmalindaFairl<strong>and</strong>s P1 & P2 USDG 0 1 126 562 1 630 750Housing Department 255005 BSDID01 12 Reeston Phase 3: stage 2 – P1 & P3 HSDG 15 000 000 25 000 000 0Housing Department 255005 BSDID01 12 Reeston Phase 3: stage 3 – P1 & P3 HSDG 1 000 000 5 559 300 5 559 300Housing Department 255005 BSDID01 2 Braelyn ext 10 – P1 & P3 HSDG 300 000 1 476 096 3 570 436Housing Department 255005 BSDID01 7, 8 C Section <strong>and</strong> Triangular Site – P1 & P3 HSDG 270 420 2 500 000 4 594 340Housing Department 255005 BSDID01 7, 8 D Hostel – P1 & P3 HSDG 100 000 860 318 2 594 340Housing Department 255005 BSDID01 6, 8DVRI Pilot Project (Mekeni, Haven Hills,Competition Site) HSDG 2 500 000 100 000 0TownshipRegeneration 255005 BSDID27 N/A Township & CBD Regeneration Strategy NDPG 0 0 8 828 000Fleet management -Braelyn 530020 BSDID29 N/A BCM Fleet Management System Own Funds 3 100 000 3 500 000 4 000 000Fleet Management –Braelyn 530020 BSDID29 N/A BCMM Fleet Own Funds 6 000 000 15 000 000 15 000 000Electricity Planning &Design 535025 BSDID0411,12,14,17,20,21,22,23,30Electrification – Energy efficient StreetlightingElectricity Dem<strong>and</strong>Side ManagementGrant 10 000 000 0 0146


Cost centre nameCostcentre no.STRATEGYCODE(FROM THEIDP) Ward No. Project Name Source of Funding2012/2013Capital Budget2013/2014Capital Budget2014/2015Capital BudgetElectricity Planning &Design 535025 BSDID04 16, 18 Bulk Electricity Infrastructure Upgrade Own Funds 5 000 000 50 000 000 50 000 000BSDID04DoE(IntergratedElectricity Planning &Design 53502513,25,43,34,36,Electrification - Reeston, Potsdam unit P,Infillsmdantsane, Dimbaza, Zwelitsha,Pakamisa, Bisho <strong>and</strong> Duncan VillageNationalElectrificationProgramme) 30 000 000 30 000 000 20 000 000Electricity Planning &BSDID041,2, 7, 8, Electrification of Informal dwellings – DuncanDesign 5350259,10 Village Areas Own Funds 5 000 000 20 000 000 20 000 000Electricity Planning &Design 535025 BSDID042,7, 15, 16,44Electricity Infrastructure Network (2.47%Tariff increase – Ring fenced) Own Funds 27 851 023 0 0Roads <strong>and</strong> StormwaterDrainage 525025 BSDID06 21,22,23 Mdantsane Roads USDG 60 000 000 80 484 000 125 419 392Roads Design 525020 BSDID06 46 West Bank Restitution USDG 15 000 000 10 000 000 28 000 000Roads Design 525020 BSDID06 28 Quenera Main Roads USDG 5 000 000 0 0Roads Design 525020 BSDID0629, 13, 25,39, 34, 36,44, 41, 1, 2,7,8 BCMM Roads Upgrade USDG 30 000 000 30 000 000 50 000 000Roads <strong>and</strong> StormwaterDrainage 525025 BSDID0623, 38, 43,31, 32, 24,32 Rehabilitation of Rural Roads USDG 10 000 000 10 000 000 25 000 000Sewerage Treatment-Coastal 515026 BSDID07Water Administration 520005 BSDID07Water Administration 515010 BSDID0728, 4, 41, 13,16, 14, 21,22, 5, 16, 27,31, 32,33,47, 11 Bulk Sanitation Provision USDG 152 608 250 155 854 000 99 854 00034, 37, 38,39, 40, 41,43, 44, 49,35KWT, Dimbaza <strong>and</strong> BishoInfrastructure(Water) USDG 7 000 000 37 000 000 20 000 00011, 12, 13,14, 42, 48,50, 17, 20,23 Relocation of Midblocks in Mdantsane USDG 5 000 000 5 000 000 5 000 000Water Administration 515010 BSDID07 36 Amahleke Water Supply USDG 3 000 000 3 000 000 3 000 000147


Cost centre nameCostcentre no.Bulk pumping stations 520015 BSDID07 5, 13STRATEGYCODE(FROM THEIDP) Ward No. Project Name Source of Funding2012/2013Capital Budget2013/2014Capital Budget2014/2015Capital BudgetAugmentation of Water Treatment Capacity -Umzonyana/Raising Upper weir USDG 12 000 000 22 000 000 22 000 000Water TreatmentWorks 520020 BSDID07 N/AUpgrade water networks in terms ofdensification <strong>and</strong> augmentation USDG 6 000 000 17 000 000 15 000 000Water TreatmentWorks 520020 BSDID07 N/ABulk Water Supply Newl<strong>and</strong>s <strong>and</strong> OtherAreas USDG 1 000 000 0 0Water TreatmentWorks 520020 BSDID07 33 Ward 33 Bulk Water Supply Scheme USDG 3 000 000 0 0Water TreatmentWorks 520020 BSDID07 31,33 Bulk Water Supply Coastal Areas USDG 5 000 000 1 276 293 0Water TreatmentWorks 520020 BSDID07 31 Winterstr<strong>and</strong> Water Supply USDG 1 000 000 0 0Water TreatmentWorks 520020 BSDID07 N/AUpgrading of the Laboratory infrastructure<strong>and</strong> equipment Own Funds 2 800 000 2 000 000 1 500 000Transport Planning &Operations Admin 620005 BSDID231, 10, 11, 12,13, 14, 15,16, 17, 18,19, 2, 20, 21,22, 23, 24,25, 28, 3, 4,5, 6, 7, 8, 9 Bus Rapid TransitPublic TransportInfrastructure <strong>and</strong>Systems Grant 78 702 000 78 762 000 0Transport Planning &Operations Admin 620005 BSDID23 N/A ITP implementation USDG 3 000 000 3 000 000 3 000 000Transport Planning &BSDID24 37 Public Transport Facilities USDG 23 000 000 22 000 000 30 000 000Operations Admin 620005Transport Planning &BSDID24 27,28 Gonubie Main Road USDG 15 000 000 30 000 000 10 000 000Operations Admin 620005Transport Planning &BSDID24 46,31,10,16, N2/R72 link road survey USDG 1 200 000 0 0Operations Admin 6200058,19BSDID21 1 -50 L<strong>and</strong> acquisition USDG 12 764 000 42 500 000 29 500 000L<strong>and</strong> Admin 615080CleansingAdministration Support 755010 BSDID16 13, 21,23Development of Community Parks(Inl<strong>and</strong>,Midl<strong>and</strong>s <strong>and</strong> Coastal)USDG2 000 000 3 000 000 5 000 000148


Cost centre nameCostcentre no.Interments 755025 BSDID16 N/ASTRATEGYCODE(FROM THEIDP) Ward No. Project Name Source of FundingDevelopment <strong>and</strong> Upgrading ofCemeteries(Inl<strong>and</strong>, Midl<strong>and</strong> <strong>and</strong> Coastal) USDG2012/2013 2013/2014 2014/2015Capital Budget Capital Budget Capital Budget5 000 000 12 040 943 20 000 000Halls 760025 BSDID16 5Development <strong>and</strong> Upgrading of CommunityHalls USDG 4 000 000 20 000 000 30 000 000E.L. Regional WasteDisposal Site & TransferStation 770030 BSDID09 1 – 50 Design of the Central Transfer Station USDG 3 000 000 0 0E.L. Regional WasteDisposal Site & TransferStation 770030 BSDID09 1 – 50 Construction of the Third Cell USDG 10 000 000 0 0E.L.Regional WasteDisposal Site & TransferStation 770030 BSDID09 1 – 50 Rehabilitation of L<strong>and</strong>fill Sites USDG 5 000 000 0 0Sportsfields 765010 BSDID167,12,13,28,29,35,37,38,41,44 Upgrading of Sport & Recreation Facilities USDG 9 000 000 10 000 000 50 000 000Fire <strong>and</strong> RescueServices 725010 BSDID12 1 to 50 Coastal <strong>and</strong> Midl<strong>and</strong> Fire Station USDG 3 000 000 3 000 000 3 000 000Fire <strong>and</strong> RescueServices 725010 BSDID1225,35,37,38,39,40,41,43,44,45,49 KWT Fire Station USDG 6 000 000 0 0Fire <strong>and</strong> RescueServices 725010 BSDID12 31,32,33 Tsholomnqa Fire Station USDG 500 000 5 000 000 10 000 000KPA 3: LOCAL ECONOMIC DEVELOPMENTLocal EconomicDevelopment 63005 LED03 N/ALocal EconomicDevelopment 635005 LED03 N/AEconomic Development Infrastructure(Heritage Route Development, Rollout ofInformal Traders Stalls)USDG 12 254 978 20 000 000 30 000 000BCMM Urban Agriculture InfrastructureDevelopment USDG 3 000 000 3 000 000 3 000 000149


Cost centre nameCostcentre no.STRATEGYCODE(FROM THEIDP) Ward No. Project Name Source of Funding2012/2013Capital Budget2013/2014Capital Budget2014/2015Capital BudgetKPA 4: FINANCIAL VIABILITY AND MANAGEMENTDebtors Management 330015 MFVM01 N/A Office Furniture – Revenue Management Own Funds 1 100 000 1 000 000 1 000 000Pre- Payment VendingOffice 330025 MFVM02 N/A Pre-Payment Vending Machines Own Funds 1 000 000 500 000 500 000ManagementInformation Services 415025 MTOD07 N/AComputer Equipment – RevenueManagement Own Funds 1 500 000 1 500 000 1 500 000Rates <strong>and</strong> ValuationsOffice 330005 MFVM05 N/A General Valuations Own Funds 29 000 000 13 500 000 4 500 000Architecture 615075 MFVM01 N/A Upgrading of KWT Payments Hall USDG 4 000 000 1 000 000 0KPA 5: GOOD GOVERNANCE AND PUBLIC PARTICIPATIONStrategic Management 105035 MTOD12 N/A Back-up Generator – <strong>City</strong> Hall Own Funds 1 500 000 0 02 000Strategic Management 105035 MTOD12 N/A Upgrading of <strong>City</strong> Hall Own Funds 3 000 000000 02.2 OPERATING PROJECTSDirectorate Cost Centre Ward No.STRATEGYCODEFROM THEIDPProject NameSource ofFunding2012/2013Opex Budget2013/2014Opex Budget2014/2015Opex BudgetKPA 1: MUNICIPAL TRANSFORMATION AND ORGANIDSTIONAL DEVELOPMENTLegal <strong>and</strong> Admin 220005 N/A MTOD11Migration of BCMM documents to EDMSOwn Funds 300 000 100 000 0Development PlanningAdministration 615005 N/A MTOD10 GIS on the Internet Own Funds 700 000 0 0150


Directorate Cost Centre Ward No.STRATEGYCODEFROM THEIDPProject NameSource ofFunding2012/2013Opex Budget2013/2014Opex Budget2014/2015Opex BudgetDevelopment PlanningAdministration 615005 N/A MTOD06 Updated Aerial Photography Own Funds 2 7000 000 0Legal <strong>and</strong> Admin 220005 N/A MTOD11 Development <strong>and</strong> Review of By-Law Own Funds 500 000 500 000 500 000Legal <strong>and</strong> Admin 220005 N/A MTOD11 Maintenance Policy Own Funds 600 000 0 0Management InformationServices 415025 N/A MTOD08Upgrade of BCMM off-site building to storevital documents <strong>and</strong> backup server (e.g.Bisho / KWT Own Funds 750 000 750 000 0HR Adiministration 420005 N/A GGPP02Roll out of Employee PerformanceManagement System Own Funds 750 000 750 000 0HR Administration 420005 N/A MTOD02 Infrastructure - Skills Development ISDG 3 000 000 3 800 000 4 000 000KPA 2: BASIC SERVICE DELIVERY AND INFRASTRUCTURE DEVELOPMENTHousing Projects 255005 13,43,45,46 BSDID01 Reeston Phase 3: Stage 2 - P5 HSDG 0 20 000 000 29 992 500Housing Projects 255005 13,43,45,46 BSDID01 Reeston Phase 3: Stage 3 – P4 (Registration HSDG 163 515 0 0Ilitha Eradication of Wooden Houses toHousing Projects 255005 45 BSDID01 Formal Houses HSDG 19 995 000 31 992 000 11 330 500Housing Projects 255005 43 BSDID01 Tyutyu Phase 2 – P5 (Top Structures) HSDG 6 665 000 500 000 0Housing Projects 255005 31 BSDID01Airport / Phase 2A Construction of newunits-P4 HSDG 5 398 650 200 000 0Housing Projects 255005 45 BDSID01 Ilitha South – 439 Units P5 HSDG 2 500 000 3 797 800 5 000 000Housing Projects 25500517,24,26,33,39,40,43,36,37 BSDID01 Reconstruction of Storm Damaged Houses HSDG 20 000 000 30 000 000 15 862 700Housing Projects 255005 31 BSDID01 Sunny South – P5 HSDG 500 000 10 797 300 17 162 500Housing Projects 255005 23 BSDID01 Potsdam Village Phase 1 & 3 – P5 HSDG 0 500 000 500 000Housing Projects 25500548,12,21,11,17,11, 20BSDID01 Cluster 1 (Chris Hani 3; Winnie M<strong>and</strong>ela;Ilinge; Deluxolo Village; Sisulu Village;Francis Mei; Mahlangu Village) P5HSDG5 811 880 17 395 650 26 660 000151


Directorate Cost Centre Ward No.Housing Projects 255005 17, 14STRATEGYCODEFROM THEIDPBSDID01Project NameCluster 2 (Masibambane; Masibulele;Gwentshe; Velwano; MathembaVuso) P5Source ofFundingHSDG2012/2013Opex Budget2013/2014Opex Budget2014/2015Opex Budget0 9 664 250 19 995 000Housing Projects 255005 5, 10 BSDID01 Cluster 3 (Fynbos1; Fynbos2; Ndancama)P5 HSDG 0 9 664 250 19 995 000BSDID01 DVRI Pilot Project (Mekeni, Haven Hills, HSDGHousing Projects 255005 6, 8Competition Site) P50 11 797 050 19 995 000Housing Projects 255005 15 BSDID01 Cambridge 1 & 2 (Kei Road Dawn) P2 HSDG 465 000 0 0Housing Projects 255005 16 BSDID01 N2 Road Reserve HSDG 340 000 0 0BSDID01 Ford Msimango 1 (LU Housing Nomp HSDGHousing Projects 255005 6School)165 000 0 0Housing Projects 255005 19 BSDID01 Second Creek – P5 HSDG 17 662 250 200 000 0Housing Projects 255005 1-50 BSDID01 Housing Needs Database <strong>and</strong> Accreditation HSDG 16 697 979 27 327 914 29 818 705Housing Projects 255005 45,46,18,19,10 BSDID02 Beneficiary Education ( All USDG P4) USDG 300 000 250 000 250 000Housing Projects 255005 1 - 50 BSDID01Relocation of beneficiaries to formalhouses for all housing programmes – AllProjects Own funds 500 000 4 447 500 7 140 000Housing Projects 255005 12 BSDID01 Dacawa P4 USDG 2 960 0 0Housing Projects 255005 10 BSDID01 Fynbos Informal 1-P4 USDG 27 488 0 0Housing Projects 255005 10 BSDID01 Fynbos Informal 2-P4 USDG 210 230 0 0Housing Projects 255005 12 BSDID01 Ilinge-P4 USDG 118 087 0 0Ilitha - Eradication of Wooden Houses toHousing Projects 255005 45 BSDID01 Formal Houses USDG 200 000 200 000 0Housing Projects 255005 17 BSDID01 Masibambane-P4 USDG 20 038 0 0Housing Projects 255005 17 BSDID01 Masibulele-P4 USDG 20 553 0 0Housing Projects 255005 21 BSDID01 Mdantsane Zone 18 CC Phase 2-P4 USDG 256 425 0 0Housing Projects 255005 10 BSDID01 Ndacama-P2 USDG 160 000 0 0Housing Projects 255005 10 BSDID01 Ndacama-P4 USDG 138 308 0 0Housing Projects 255005 11 BSDID01 Sisulu Village-P4 USDG 19 636 0 0Housing Projects 255005 31 BSDID01 Sunny South-P4 USDG 112 713 0 0Housing Projects 255005 14 BSDID01 Velwano-P4 USDG 81 999 0 0Housing Projects 255005 17 BSDID01 Winnie M<strong>and</strong>ela-P4 USDG 38 535 0 0Housing Projects 255005 9 BSDID01 Amalinda (Co-op) - P2 (EIA) USDG 200 000 0 0152


Directorate Cost Centre Ward No.STRATEGYCODEFROM THEIDPProject NameSource ofFunding2012/2013Opex Budget2013/2014Opex Budget2014/2015Opex BudgetHousing Projects 255005 23,24 BSDID01 Potsdam Ikhwezi Block 1 - P2 (EIA) USDG 100 000 0 0Housing Projects 255005 23,24 BSDID01 Potsdam Ikhwezi Block 2- P2 (EIA) USDG 100 000 0 0Housing Projects 255005 23,24 BSDID01 Potsdam North Kanana - P2 (EIA) USDG 100 000 0 0Potsdam Village Rural Phase 1 & 2 - P2Housing Projects 255005 23 BSDID01 (EIA) USDG 100 000 0 0Housing Projects 255005 21 BSDID01 Potsdam Unit P Stage 2 - P4 USDG 3 000 0 0Housing Projects 255005 19 BSDID01 Second Creek P4 USDG 3 000 0 0Water, Sanitation <strong>and</strong> ScientificCaretakers - Duncan Village <strong>and</strong>services 520005 1,2,5,6,7,8,10Information Settlements Own Funds 2 000 000 2 000 000 0Water, Sanitation <strong>and</strong> Scientificservices 520005 18 BSDID06 East Bank WWTW ACIP Funding DWA -ACIP 1 525 000 125 000 0Water, Sanitation <strong>and</strong> Scientificservices 520005 N/A BSDID06 Water Services Business PlanDWA –Province 400 000 0 0Water, Sanitation <strong>and</strong> Scientificservices 520005 BSDID06 Dimbaza WWTW inlet Screen DWA – ACIP 450 000 0 0Water, Sanitation <strong>and</strong> Scientificservices 52000534, 13, 9, 5, 28, 7,41 BSDID06Implementation of Water Conservation<strong>and</strong> Dem<strong>and</strong> Management(Dimbaza,DuncanVillage,Mdantsane,Reeston,SceneryPark,Nompumelelo,Mzamomhle,Sweetwaters,Phakamisa,Zwelitsha) DWAF - DoRA 1 283 000 0 0Roads <strong>and</strong> StormwaterDrainage 525025 N/A BSDID06Development of the BCMM RoadsMasterplan USDG 3 000 000 5 000 000 0L<strong>and</strong> Admin 615080 12 BSDID01 Reeston Phase 3: Stage 2 – P4 (Transfers) HSDG 788 800 480 000 480 000Reeston Phase 1 & 2 – Stage 1B – P4L<strong>and</strong> Admin 615080 12 BSDID01 (Transfers) HSDG 200 000 46 400 0L<strong>and</strong> Admin 615080 12 BSDID01 Reeston Phase 3 Stage 1 – P4 (Transfers) HSDG 500 000 86 800 0L<strong>and</strong> Admin 615080 43 BSDID01 Tyutyu Phase 1 – P4 (Transfers) HSDG 28 000 1 000 0L<strong>and</strong> Admin 615080 43 BSDID01 Tyutyu 2 – P4 (Transfers) HSDG 34 000 1 000 0L<strong>and</strong> Admin 615080 45 BSDID01 Ilitha South – 439 Units (Transfers) HSDG 8 000 30 000 40 400L<strong>and</strong> Admin 615080 34, 36 BSDID01 Dimbaza Phase 2 P4 (Transfers) HSDG 5 000 12 500 0L<strong>and</strong> Admin 615080 13 BSDID01 Potsdam Stage 2 Stage 1 – P4 (Transfers) HSDG 241 150 5 000 0153


Directorate Cost Centre Ward No.STRATEGYCODEFROM THEIDPProject NameSource ofFunding2012/2013Opex Budget2013/2014Opex Budget2014/2015Opex BudgetL<strong>and</strong> Admin 615080 29 BSDID01 Nompumelelo – P4 (Transfers) HSDG 914 400 3 000 0L<strong>and</strong> Admin 615080 16 BSDID01 AmalindaSimanyene – P4 (Transfers) HSDG 15 000 1 000 0L<strong>and</strong> Admin 615080 48 BSDID01 Z Soga – P4 (Transfers) HSDG 136 000 1 000 0L<strong>and</strong> Admin 615080 Mdantsane BSDID22L<strong>and</strong> Transactions – upgrading of formerR293 & CPA Areas Own Funds 350 000 500 000 500 000L<strong>and</strong> Admin 615080 46Airport / Phase 2A Construction of newunits – P4 HSDG 441 200 10 000 0L<strong>and</strong> Survey 615070 N/A BSDID21 Subdivision of Municipal leased properties Own Funds 500 000 400 000 300 000L<strong>and</strong> Survey 615070 10 BSDID21 Ndancama P2 USDG 160 000 0 0L<strong>and</strong> Survey 615070 10 BSDID21 Fynbos Informal 1- P2 USDG 120 000 0 0L<strong>and</strong> Survey 615070 10 BSDID21 Fynbos Informal 2 – P2 USDG 110 000 0 0L<strong>and</strong> Survey 615070 9 BSDID21 AmalindaFairl<strong>and</strong>s Projects – P2 USDG 200 000 235 000 0L<strong>and</strong> Survey 615070 15 BSDID21 Cambridge 1 & 2 (Kei Road) Dawn – P 2 HSDG 465 000 0 0615070 16 BSDID21 N2 Road Reserve P 2 HSDG 340 000 0 0Ford Msimango 1 (LU Housing Nomp615070 6 BSDID21 School) – P2 HSDG 165 000 0 0<strong>City</strong> Planning 615070 16 BSDID17 DVRI Township Establishment LGH 77 000 0 0<strong>City</strong> Planning 615070 40926 BSDID17 Mdantsane Township Establishment USDG 0 500 000 600 000<strong>City</strong> Planning 615070 16 BSDID17East Bank Restitution TownshipEstablishment RLCC 300 000 300 000<strong>City</strong> Planning 615080 N/A BSDID21L<strong>and</strong> Identification study for Relocation ofHigh Priority Informal Settlements Own Funds 300 000 0 0<strong>City</strong> Planning 615005 15 BSDID18 BCMM Township Establishment Own Funds 0 1 600 000 1 700 000Township Establishment for Mzamomhle<strong>City</strong> Planning 615070 28 BSDID18 Informal Settlement Own Funds 400 000 0 0<strong>City</strong> Planning 615070 N/A BSDID18 Rural Settlement Planning Phase Own Funds 300 000 0 0<strong>City</strong> Planning 615070 27 BSDID19 Local Spatial Development framework Own Funds 0 1 100 000 1 200 000<strong>City</strong> Planning 615070 4, 15, 18 BSDID19 Vincent, Berea LSDF Review Own Funds 500 000 0 0<strong>City</strong> Planning 615070 29 BSDID19 Home Hill LSDF Own Funds 233 408 0 0<strong>City</strong> Planning 615070 27, 29 BSDID19 Gonubie Main road LSDF Own Funds 34 735 0 0<strong>City</strong> Planning 615070 27, 29 BSDID19 Kwelera LSDF Own Funds 29 469 0154


Directorate Cost Centre Ward No.STRATEGYCODEFROM THEIDPProject NameSource ofFunding2012/2013Opex Budget2013/2014Opex Budget2014/2015Opex Budget<strong>City</strong> Planning 615070 N/A BSDID19BCMM SDF Comprehensive Update <strong>and</strong>Review Own Funds 58 561 0 0<strong>City</strong> Planning 615070 30, 38-45 BSDID19 Bhisho/King Williams Town LSDF Own Funds 43 827 0 0Development PlanningAdministration 615005 N/A BSDID20 Aerial Photography Own Funds 1 000 000 0 0Development PlanningAdministration 615005 N/A MTOD05 GIS on the internet Own Funds 350 000 350 000 0Transportation 620005 N/A BSDID23 ITP Review Own Funds 500 000 2 000 000 2 000 000KPA 3: LOCAL ECONOMIC DEVELOPMENTLocal Economic Development 635005 N/A LED02 Destination Marketing Programme Own Funds 6 880 000 11 700 000 12 300 000Local Economic Development 635005 N/A LED03 Business Support Unit Programme Own Funds 2 000 000 6 300 000 5 900 000Local Economic Development 635005 N/A LED03 Economic Infrastructure Programme USDG 2 585 200 4 260 000 5 000 000KPA 4: MUNICIPAL FINANCIAL VIABILITY AND MANAGEMENTDebtors Management Office 330015 N/A MFVM01 Billing Data Cleanup Own Funds 400 000 1 000 000 500 000Debtors Management Office 330015 N/A MFVM01Meter Tampering Audit (Electricity &Water) - Municipal Services Own Funds 2 000 000 3 000 000 1 500 000Budget Office 315005 N/A MFVM03 Budget Reforms FMG 1 500 000 1 500 000 1 500 000Budget Office 315005 N/A MFVM06 Accounting Reforms Project Own Funds 720 000 720 000 720 000155


Directorate Cost Centre Ward No.STRATEGYCODEFROM THEIDPProject NameSource ofFunding2012/2013Opex Budget2013/2014Opex Budget2014/2015Opex BudgetKPA 5: GOOD GOVERNANCE AND PUBLIC PARTICIPATIONStrategic Support 105025 N/A MTOD03 IT Business Process Re-engineering Own Funds 1 000 000 3 000 000 0Public Relations & InternationalEvents 120010 N/A GGPP09Ward Committee meetings (Out of PocketExpenses) Own Funds 3 000 000 3 000 000 3 000 000Office of the MunicipalManager 205005 N/A GGPP07 Intergovernmental Relations Own Funds 50 000 80 000 80 000Special Programmes 105030 N/A GGPP12 Municipal Bursaries Own Funds 1 200 000 1 200 000 1 200 000Office of the MunicipalManager 205005 N/A GGPP05 Documentation of case studies Own Funds 300 000 300 000 300 000Office of the MunicipalManager 205005 N/A GGPP12 MDG Framework Rollout Own Funds 100 000 100 000 100 000Office of the MunicipalManager 205005 N/A GGPP01 Risk Assessment Own Funds 200 000 200 000 200 000Office of the MunicipalManager 205005 N/A MFMV06 Audit Turnaround Plan Own Funds 6 000 000 8 000 000 8 000 000Office of the MunicipalManager 205005 N/A GGPP01 Combined Assurance Model Own Funds 3 500 000 3 000 000 3 000 000156


3 UNFUNDED PROJECTS3.1 Unfunded Capital ProjectsBUFFALO CITY METROPOLITAN MUNICIPALITY2012-2015 UNFUNDED PROJECTSCost centre nameCost centreno. Project Name Source of Funding2012/2013CapitalBudget2013/2014CapitalBudget2014/2015CapitalBudgetHIGH PRIORITY- FIRST TWO PROJECTS TO BE FUNDED AS SOON AS FUNDING IS AVAILABLEElectricity Planning & Design 535025CounterFunding Reeston, Potsdam unit P, Infillsmdantsane, Dimbaza, Zwelitsha, Pakamisa, Bisho<strong>and</strong> Duncan Village Own Funds 2 000 000 2 000 000 2 000 000L<strong>and</strong> Administration 615080 L<strong>and</strong> Acquisition Sleeper Site Own Funds 6 000 000Asset & Risks 320005 Asset Insurance ReplacementsOwn Funds5 000 000 10 000 000 10 000 000Supply Chain Management 320010Upgrading of Stores environment (Phase 2) tosafe guard stock Own Funds 7 000 000 6 000 000 0Office of the Director 405005 Furniture Equipment Own Funds 300 000 300 000 300 000L<strong>and</strong> Administration 615080 Civic Centre Own Funds 1 500 000Architecture 615075Upgrade Mdantsane Zone 3 Office Payments Hall- Development Planning Own FundsE.L.Regional Waste DisposalSite & Transfer Station 770030 Central Transfer Station (EL CBD) USDG 0E.L.Regional Waste DisposalSite & Transfer Station 770030Construction of a new cell - Roundhill RegionalL<strong>and</strong>fill Site USDG 0 0 0157


3.2 Unfunded Operating ProjectsBUFFALO CITY METROPOLITAN MUNICIPALITY2012-2015 DRAFT MTREF OPERATING PROJECTSDirectorateCostCentre Ward No. Project Name Source of Funding2012/2013Opex Budget2013/2014Opex Budget2014/2015Opex BudgetE.L.Regional Waste Disposal Site &Transfer Station 770030 40, 15Establishment of Central Transfer Station,Construction of Refuse Drop off Points,Establish <strong>and</strong> Upgrade Garden TransferStations USDG 5 000 000 5 500 000 6 500 000E.L.Regional Waste Disposal Site &Transfer Station 770030 40Construction of 4th CellUSDG3 000 0003 000 000 3 000 000Local Economic Development 635005 N/A Enterprise Development Programme Own Funds 0 2 700 000 4 600 000Finance <strong>and</strong> Support Services 405005 N/AFunding for Critical Posts - MicroStructureOwn FundsOffice of the Municipal Manager 205005 N/A Fraud Strategy Own Funds 20 000 0 0L<strong>and</strong> Admin 615080 N/AProperty Asset ManagementImplementation(License Fees) Own Funds 600 000 600 000 600 000Development Planning Administration 110015 N/AIntegrated Property ManagementInformation Systems And BusinessProcesses Own Funds 750 000 750 000 0Environmental Management N/A Alien Invasive Eradication Own Funds 0 300 000 500 000Special Programmes 205005 N/A Youth Advisory Centres Own Funds 1 200 000 1 500 000 1 700 000Special Programmes 205005 N/A Days of importance Own Funds 200 000 200 000 200 000Knowledge Management N/A KM Training Own Funds 800 000 1 000 000 0158


4. BCMM TOP 25 RISKSHumanResourcesInherent RiskCategory Sub-Category Risks Sub-RisksConsequences Impact Likelihood TotalHuman ResourcesInability to attracting<strong>and</strong> retaining the"right" staff.HumanResourcesHumanResourcesHuman ResourcesPayrollLack of adequatehuman resourcemanagement <strong>and</strong>supervisionStrike action byemployeesNational shortage <strong>and</strong> supply ofskilled staff (e.g. electricians).Poor working conditions.Restrictions in terms ofremunerationInadequate oversight, discipline,training etc.Undue length of time relative toappointment <strong>and</strong> terminations/suspensions.Inadequate <strong>and</strong>/ orinappropriate training <strong>and</strong>development.Non-compliance to HR policies<strong>and</strong> proceduresFailure to prepare a workforceplan for BCM.Lack of formal inductionprocesses at a line managementlevel.Inadequate succession planning(loss of skills <strong>and</strong> knowledge).Delayed decision by appropriatestructures on salary incrementsCertain HR matters arecontrolled at a National level.Risk OwnerPoor service delivery 4.00 5.00 20.00 Interim Executive Director:Finance <strong>and</strong> SupportServicesPoor service deliveryNegative auditoutcomesDisruption in service,Reputational damage4.00 5.00 20.00 Interim Executive Director:Finance <strong>and</strong> SupportServices5.00 4.00 20.00 Interim Executive Director:Finance <strong>and</strong> SupportServicesKnowledge <strong>and</strong>InformationComplianceInadequateinformationmanagement, <strong>and</strong>communicationstrategyUnauthorised release ofsensitive information toauthorities or users outside theBCMM (particularly SCMmatters).Damaging media releasesLack of adequate processes <strong>and</strong>Reputationaldamage, litigation,procurementirregularities5.00 5.00 25.00 Interim Executive Director:Strategic Management159


Inherent RiskCategory Sub-Category Risks Sub-RisksConsequences Impact Likelihood Totalcontrols to manage informationin the institution.Risk OwnerKnowledge <strong>and</strong>InformationLoss/theft/damage of assets <strong>and</strong>resourcesInformation KnowledgeManagement <strong>and</strong> ResearchVariousPossible institutionalmemory loss, <strong>and</strong>duplicationIllegal connections, <strong>and</strong>tamperingLack of adequate <strong>and</strong> coordinatedprocesses,Loss of revenueWater lossesDamage to infrastructurePoor service delivery,wastage of municipalresourcesPoor service deliveryWastage ofMunicipal resources5.00 4.00 20.00 Interim Executive Director:Strategic Management5.00 4.00 20.00 Acting CFO/ InterimExecutive Director:Municipal ServicesMaterialResources(ProcurementRisk)ServiceDelivery/FinancialSupply Chain ManagementVariousInefficient <strong>and</strong>ineffective SupplyChain ManagementInadequate asset <strong>and</strong>inventory managementService Delivery Water Inadequate watersupply systems withinthe BCM community.Service Delivery Electricity Constraints to electrifyshacks <strong>and</strong> informalsettlements.Incomplete, inaccurate,outdated SCM database. SupplyChain ManagementinefficienciesPoor Contract ManagementInability to managecommitmentsL<strong>and</strong> InvasionsInability to dispose of l<strong>and</strong> forEconomic DevelopmentV<strong>and</strong>alism/ Copper theftAccess to amenities <strong>and</strong> facilitiesacross BCMM, as well asassociated security risks (e.g. Nofences, v<strong>and</strong>alism, lack ofsupervision/ monitoring).Negative Auditoutcomes, Poorservice delivery,Wastage ofMunicipal resourcesNegative Auditoutcomes, Poorservice delivery,4.75 4.25 20.19 Acting CFO/ InterimExecutive Director:Finance4.00 5.00 20.00 Acting CFO/ InterimExecutive Director:FinanceInterim Executive Director:Development; facilitation<strong>and</strong> partnershipsInterim Executive Director:Municipal ServicesLack of resources Poor service delivery 5.00 5.00 25.00 Interim Executive Director:Municipal ServicesLack of resources Poor service delivery 5.00 5.00 25.00 Interim Executive Director:Municipal Services160


Inherent RiskCategory Sub-Category Risks Sub-RisksConsequences Impact Likelihood TotalRisk OwnerService Delivery Various Ageing infrastructure Inadequate or non-existence of Poor service delivery 5.00 5.00 25.00 Interim Executive Director:<strong>and</strong> inadequate roads in rural areas (internalMunicipal Servicescapacity ofnetwork).infrastructure in termsof electricity, water,waste management<strong>and</strong> roads <strong>and</strong>stormwaterService Delivery Waste Management Inadequate l<strong>and</strong> fillsites.Distant l<strong>and</strong>fill sites results in therisk of delays in providing theservices (garden refuse <strong>and</strong>building rubble).Poor service delivery 4.00 5.00 20.00 Interim Executive Director:Municipal ServicesService Delivery Risk Management Inadequate riskmanagementprocesses.Inadequate escalation of keyrisks to executivemanagement/councilNon-achievement ofMunicipal <strong>Objectives</strong>4.00 5.00 20.00 Manager: RiskManagementService DeliveryOrganisationalPerformanceInadequate alignmentbetween the PMS, IDP<strong>and</strong> Budget processesInadequate coordination in keymunicipal processes, InsufficientoversightPoor service delivery.Negative Auditoutcomes.5.00 4.00 20.00 Interim Executive Director:Strategic ManagementService DeliveryInternational &IntergovernmentalRelationsUnfunded m<strong>and</strong>ate interms of PrimaryHealth Care ServicesPoor inter-governmentalrelationsReputational damagePoor service delivery4.00 5.00 20.00 Interim Executive Director:Strategic ManagementService Delivery Various Reliance on externalservice providers(dependency,transitioning, access).Reputational damagePoor service delivery4.00 5.00 20.00 Interim Executive Director:Finance <strong>and</strong> SupportServices161


InformationTechnologyInherent RiskCategory Sub-Category Risks Sub-RisksConsequences Impact Likelihood TotalInformation Technology Inadequate ICTmanagement, security<strong>and</strong> resources.Compliance/RegulatoryVariousNon-compliance withlicensing requirements,particularly in technicalunits i.e. NERSA etc.Loss/ disruption of IT services.Loss of data <strong>and</strong>/ or information.Non-integration of variousapplications, <strong>and</strong>/ orapplications not being properlyused (potential/ functionalityrealised).Unauthorised access to BCMMsystems (hacking).<strong>Buffalo</strong> <strong>City</strong> MetropolitanMunicipality is faced withproblems of the following: poorapplication functionality, lack ofaccurate information, seriousintegration problems, availabilityof accurate <strong>and</strong> timelyinformation <strong>and</strong> the existence ofold <strong>and</strong>Lack of resourcesPoor service deliveryInefficient internalprocesses,Reputational damageLegal action, finespenaltiesRisk Owner5.00 5.00 25.00 Interim Executive Director:Finance <strong>and</strong> SupportServices5.00 4.00 20.00 Interim Executive Director:Municipal ServicesCompliance/RegulatoryInternal AuditLack of implementationof assurance <strong>and</strong>oversightrecommendations.Inadequate attention to issuesraised, <strong>and</strong> co-operation <strong>and</strong>support from managementPoor Service DeliveryNegative Auditoutcomes5.00 4.00 20.00 Manager: Internal AuditCompliance/RegulatoryVariousNon-compliance withlegislation, regulations,policies <strong>and</strong>proceduresPoor Service DeliveryNegative Auditoutcomes5.00 5.00 25.00 Manager: Legal Services162


Compliance/RegulatoryInherent RiskCategory Sub-Category Risks Sub-RisksConsequences Impact Likelihood TotalRisk OwnerLegalLitigation against theFinancial Loss4.00 5.00 20.00 Municipal ManagerMunicipalityReputational damageFinancial Credit Inadequate revenuegeneration <strong>and</strong>collection.Financial Various Inability to spendgovernment grants <strong>and</strong>report appropriately.Non-compliance with laws <strong>and</strong>regulations, Lack ofunderst<strong>and</strong>ing of legalframework,Lack of accountabilityThe potential that customers/ratepayers will not meet theirfinancial obligations inaccordance with the agreedterms.Increasing number of indigentdebtors, <strong>and</strong> inadequatenational funding (outdatedstatistics used by National).Incorrect <strong>and</strong>/ or incompletecharges to consumers.Incomplete, inaccurate debtors<strong>and</strong>/ or debtors masterfileinformation.Lack of funding sited as a risk,however there is under spendingof the conditional grantFinancial lossNegative AuditoutcomesPoor service deliveryLoss of funding5.00 4.33 21.67 Acting CFO5.00 5.00 25.00 Interim Executive Director:Municipal ServicesFinancial Human Settlements Lack of co-ordinationwith Provincial <strong>and</strong>National GovernmentInadequate processes <strong>and</strong>structuresDelays in fundingPoor service delivery5.00 4.00 20.00 Project Manager: HousingSocialEnvironmentPublic Participation <strong>and</strong>Stakeholder engagementPossibledisengagement <strong>and</strong>apathy by thecommunityLack of service deliveryInadequate communication withstakeholdersProtestsReputational Damage4.00 5.00 20.00 Interim Executive Director:Strategic Management163

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