FLOODING RESPONSE PLAN - Fylde Borough Council

Emergency Plan February 2007APPENDIX 5ofFylde B.C .Emergency PlanFLOODING RESPONSE PLANDate February 2007Version V1 Rev 0Review Date February 2009Status of Document RestrictedPlan Owner Clare Platt

Emergency Plan February 2007CONTENTSSECTION 1 INTRODUCTION 11.1 Purpose of this Plan 11.2 Relationship with Other Plans 11.3 Organisational Responsibilities 1SECTION 2 FLOOD WARNING CODE SYSTEM 42.1 Definition Of Warning Codes 4SECTION 3 SUMMARY OF LOCAL FLOOD WARNING SERVICE 63.1 Introduction 63.2 Flood Warning Broadcasts 6SECTION 4 FYLDE BOROUGH COUNCIL LOCAL FLOOD WARNING 74.1 Introduction 74.2 Actions 74.3 Standby Arrangements 74.4 Personnel 7Flooding Co-ordinator 7Head of Operations 8Tidal Flooding Officer 8Assistant Tidal Flooding Officers 8Tidal Flooding Standby Officer 8Out of Hours Service 8Emergency response Staff 84.5 Other Resources 8Environment Agency 8Police 9County Council 9Government Departments, Public utilities and other services 9Mutual Assistance 9Fylde Borough Council Personnel 9Fire Brigade 9Voluntary Services 9Mutual assistance 9SECTION 5 TIDAL FLOODING WARNINGS- ACTIONS 105.1 Introduction 105.2 Flood Watch 105.3 Flood Warning 115.4 Severe Flood Warning 12Appendix 5Rev.0

Emergency Plan February 20075.5 All Clear 135.6 Message to Be Relayed To Enquiries During Tidal Flood Precaution Response 135.7 Other Considerations 135.7.1 Drainage 135.7.2 Evacuation Procedure 135.7.3 Special Risk Properties 13SECTION 6 FLOOD WARNING AREAS 146.1 Lytham St. Anne’s (TL13) 146.2 Clifton Marsh (TL14) 146.3 St. Anne’s (BL14) 156.4 Saltcoats (BL15) 15ANNEXES16ANNEX A CONTACT NUMBERS 16Fylde Borough Council 16Outside Agencies 17Contacts - Voluntary Oganisations 17Contacts - Special Risk Properties 17ANNEX A1 Contacts – Suppliers and Contractors 18ANNEX B FLOOD WARNING DISEMINATION 19ANNEX C TIDAL FLOOD WARNINGS FYLDE BC NOTIFICATION ARRANGEMENTS 20ANNEX D FLOODLINE WARNING DIRECT – ARRANGEMENTS FOR NOTIFICATION OF 21FLOOD WARNINGS TO FYLDE B.C. FROM ENVIRONMENT AGENCYANNEX E GENERIC EXAMPLESOF FLOOD WARNING CODE APPLICATIONS 22ANNEX F GENERAL INFORMATION 26ANNEX G PREPARING FOR A FLOOD – ADVICE TO HOUSEHOLDERS 27ANNEX H FLOODING ADVICE FOR HOUSEHOLDERS – HEALTH & HYGIENE 30ANNEX I ISSUE OF SANDBAGS 33ANNEX J FLOODING MAPS FOR THE FYLDE DISTRICT 34Appendix 5Rev.0

Emergency Plan February 2007SECTION 1- INTRODUCTION1.1 Purpose of This PlanThis appendix to the Fylde BC Emergency Plan details Fylde Borough Council’s systems andprocedures for responding to flooding emergencies from tidal waters within the Borough of Fylde.It explains the structures and the responsibilities which exist in response to flood warningmessages. It also provides written arrangements which enable designated officers to respondeffectively and efficiently to a flooding incident, producing an immediate and co-ordinatedresponse, thus enabling any effect on the public and/or environment to be minimised.1.2 Relationship with Other PlansFylde’s response to a major flooding event, or the possibility of one, is built upon the premise thata flood is not significantly different to any other major emergency. The command and controlstructures that allow the various services to respond together are substantially the same as thoseused for other incidents and with only a few exceptions, in general, the resources called upon arealso the same. The ways in which a flooding event does differ from other incidents are:(1) the precise way in which those resources are deployed, and(2) the fact that warnings can be issued in advance.Unlike other incidents, there is also a greater capacity for those affected to help themselves bothin advance and during the incident. To this end the Environment Agency will issue warnings viathe media, directly to households and businesses affected as well as the police and localauthorities.The environment agency has powers to produce and disseminate flood warnings. To this end theagency writes and maintains the Local Flood Warning Plan for the Lancashire police area. TheLancashire Resilience Forum Flood Subgroup have also produced the Multi Agency ResponsePlan for Flooding in Lancashire which collates information regarding the roles andresponsibilities of organisations that respond to flooding in Lancashire and provides for a multiagency response to flooding incidents. As well as being part of the Fylde Borough CouncilEmergency Plan, this appendix must be read in conjunction with these additional flood-specificplans.1.3 Organisational ResponsibilitiesDetails of the roles and responsibilities of both Council Staff and the various services involved inan emergency are set out in Section 6 of the Fylde B.C. Emergency Plan. The responsibilities oforganisations that respond to flooding are also given in more detail in the Lancashire ResilienceForum Flood Subgroup Multi-Agency Response Plan for Flooding in Lancashire. A briefsummary of the roles and responsibilities of the key services, specifically in respect of a floodingemergency, are, however, summarised below:-Environment AgencyThe Environment Agency is the principal flood defence operating authority in England andWales, with powers to take measures against flooding from rivers and tidal waters. The Agencyhas the lead role for managing the dissemination of flood warnings. The Environment Agency’srole in a major flooding event is as follows.a) Issuing flood warningsb) Maintaining and operating vital flood defencesc) Monitoring water levels and flows, assessing risk and advising the emergency services andlocal authorityd) Checking flood defences and undertaking essential repairs and maintenance as necessary,monitoring and clearing blockages of culverts, and breaches of-defences.Appendix 51Rev.0

Emergency Plan February 2007e) Advising the Police on the need to declare a major civil emergency.f) Supporting the joint response by providing representatives to the various emergency controlpoints.g) By local agreement, once it has ensured that its own systems and defences are secure, theagency supports the police and local authority by providing materials, equipment and manpower,as far as its resources and other duties permit.PoliceThe Police are responsible for the co-ordination of rescue and evacuation following flooding.They have responsibility for the protection of life and property including public warning if calledupon by the Environment Agency or Lancashire County Council. They will assist with coordinationand initial control of all activity within the flood area. This will include evacuation,control of traffic, notifying other emergency services and activation of a flood control room.At a major flooding event, the police service is responsible for:a) Co-ordinating the emergency services.b) Assisting in the saving of life and protection of property.c) Where practicable, establishing cordons to facilitate the work of the other emergency servicesin the saving of life, the protection of the public and the care of survivors.d) Overseeing any criminal investigation.e) Facilitating inquiries carried out by the responsible accident investigation bodyf) Processing casualty information and having responsibility for identifying and arranging for theremoval of the dead.g) In the event of the agreed procedures for warning and informing communities at risk not beingeffective, giving assistance where practicable.Fylde Borough CouncilIn major flood situations, local authorities are responsible for ensuring the maintenance ofessential services normally provided by the Local Authority and restoring any affected services tonormality as soon as is practicable. They provide an immediate response in order to care forpeople affected. The precise nature and extent of the response will depend upon availableresources and local arrangements. Local authorities could provide the following:a) Co-ordination of the local authority response and liaison with other organisations, includingprovision, if required, of a representative to support Police arrangements for co-ordination.b) Emergency care including feeding accommodation and welfare for those who have beenevacuated from their homes or those affected by flooding but remaining in their homes.c) Emergency transport for personnel equipment and materials.d) Information services for liaison with the media on the local authority response and forinformation to the public, relatives of evacuees etc.e) Emergency environmental health advice for action relating to environmental problems causedby floodingf) Joint agency co-ordination of non-life threatening floods and of the recovery phase following aflooding incident.g) Co-ordination of the voluntary response.h) Very serious flooding resulting in the need for evacuation of houses, provision of temporaryaccommodation and the like is covered by the Council's Emergency PlanFire ServiceThe Fire Service role in a major flooding event is as follows-"a) The saving of life and rescuing trapped persons from fire, wreckage or debris.b) The containment and extinguishing of fires and undertaking protective measures to preventthem.c) Preventing, containing and making safe spillage or release of chemicals, radioactive materialsor other hazardous substances.d) Assisting the Ambulance Service with casualty handling.e) Assisting the police with the recovery of bodies.Appendix 52Rev.0

Emergency Plan February 2007f) The provision of monitoring procedures in respect of health and safety of those personsoperating within an established inner cordon.g) Carrying out essential damage control operations, such as pumping out flood water andsalvage works (some fife services charge for such operations).h) Assisting other relevant agencies, particularly the local authority, to minimise theeffects of major flooding on the community.The Ambulance ServiceThe primary areas of Ambulance Service responsibility are summarised as follows:a) Providing a focal point at the incident, through an Ambulance Control Point, for allNHS/medical resources.b) The saving of life, in conjunction with other Emergency Services.c) The treatment and care of those injured at the scene. either directly or in conjunction withmedical personnel.d) Either directly or in conjunction with medical personnel, determination of the priorityevacuation needs of those injured.e) Determining the main "Receiving "hospitals for the receipt of those injured.f) Arranging and ensuring the most appropriate means of transporting those injured to thereceiving hospitals,g) Ensuring that adequate medical manpower and support equipment resources are available atthe scene.h) Providing communications facilities for National Health Service resources at the scene.i) Restoring normality at the earliest opportunity.1.3.1 Roles and Responsibilities of Other OrganisationsPublic Utility CompaniesPublic utility companies will:a) Secure their services and equipment.b) Repair services disrupted by flood events.c) Provide alternative means of supply during service disruption if life and health risks areidentified.d) Advise local authorities and the communications media when disrupted services will bereinstated.The Communications MediaThe communications media organisations will:a) Disseminate flood warnings received from the Environment Agency to agreed standards.b) Disseminate updated information during a flood event.c) Disseminate stand-down messages received from the Agency to agreed standards,The General PublicMembers of the general public are advised to:a) Make themselves aware of the action which they should take in the event of flooding if theylive or work in an area covered by a flood warning service.b) Avoid putting themselves at risk.c) Move property, including motor vehicles, to higher ground upon receiving a flood warning.d) Stay aware of developing conditions by listening to local radio and/or listening to Floodline.e) Riparian owners and occupiers have particular responsibilities in respect of watercourses andthese are set out in the Environment Agency's publication "Living on the Edge".Appendix 53Rev.0

Emergency Plan February 2007SECTION 2 - FLOOD WARNING CODE SYSTEM2.1 Definition of Warning CodesThe Environment Agency operates a four stage system, as detailed below, that includes an ‘allclear’ stage when all flood warnings and flood watches are removed. A brief summary is givenbelow:-The flood warning codes indicate the level of danger to life and property. Importantly, at eachstage it is necessary for certain actions to be taken and these are to be included in the warningmessages for the first time.ICON MEANING & ADVICE DETAILED ADVICEFlooding possible.Be aware!Be prepared!Watch out!Flood WatchFlooding is possible, and the situation couldworsen, so:-- Watch water levels-- Stay tuned to local radio or TV-- Ring Floodline on 0845 988 1188-- Make sure you have what you need to putyour flood plan into action-- Alert your neighbours, particularly theelderly-- Check pets and livestock-- Reconsider travel plansFlooding expectedaffecting homes,businesses and mainroads.Act now!Severe floodingexpected.Imminent danger to lifeand property.Act now!An all clear will beissued when floodwatches or warnings areno longer in force.Flood water levelsreceding.Check all is safe toreturn. Seek advice.Flood WarningFlooding is now expected, so put your flood planinto action:As with Flood Watch plus-- Move pets, vehicles, food, valuables and otheritems to safety-- Put sandbags or floodboards in place-- Prepare to turn off gas and electricity-- Be prepared to evacuate your home-- Protect yourself, your family and others thatneed your helpSevere Flood WarningSevere flooding is now expected:As with Flood Warning plus-- Be prepared to lose power supplies - gas,electricity, water, telephone-- Try to keep calm, and to reassure others,especially children-- Co-operate with emergency services and localauthorities-- You may be evacuatedAppendix 54Rev.0

Emergency Plan February 2007Warnings issued by the Environment Agency to professional partners such as Fylde BoroughCouncil will identify :-• The Alert Stage (Flood Watch / Flood Warning / Severe Flood Warning).• The Flood Zone Area.• An estimate of the time the flood level is likely to be reached.Flood warnings will also be broadcast by regular media bulletins on local radio and television,and in some cases warnings will also be issued directly to people affected.Often the system will move from a Flood Watch stage to a Flood Warning, then to a SevereFlood Warning and then be downgraded through all stages to All Clear. Each of the warnings,however, independently indicates the level of danger to life and property. There will becircumstances, therefore, when this ordered progression will not be appropriate. It may benecessary to move directly to Severe Flood Warning. In other circumstances a warning may bedowngraded in status from a Severe Flood Warning to a Flood Watch only to be upgraded to aSevere Flood Warning if the flooding situation deteriorates again.The term Downgrade will be used when moving down through the warning stages. Eg “the FloodWarning for the (xxx) area has been downgraded to Flood Watch.”The term Update can be used to communicate to recipients that the extent of flooding within thearea covered by a warning is forecast to increase, albeit that a step-up in warning stage is notwarranted. Eg “Flood Warning Update for the (xxx) area”. This can also be used to update amessage that has been in force for a period of time and requires updating to maintainawareness.Appendix 55Rev.0

Emergency Plan February 2007SECTION 3 - SUMMARY OF LOCAL FLOOD WARNING SERVICE3.1 IntroductionThis section describes how the flood warning service is provided within the areas covered by thisplan. A summary of the general arrangements is included along with an outline description ofrelevant arrangements for flood detection, flood forecasting, warning and response for eachFlood Warning Area.3.2 Flood Warning BroadcastsFlood warnings will be broadcast by regular media bulletins on local radio and television, and insome cases warnings will also be issued directly to people affected. The Agency’s publicationGuidance for Flood Warning Codes gives examples of the flood warning messages that theAgency issues. The table below summarises the methods used to communicate warnings in theFlood Warning Areas covered by this plan.Summary of Flood Warning Methods for the Plan AreaFacsimileFWD(FoodlineWarningsDirect)FloodWardensLoudhailersSirensTV& RadioOtherMethodsFax’s are used to warn local authorities and the media for all Flood warning areasFloodline Warnings Direct (FWD) replaces *AVM – includes warnings via thetelephone, e-mail, fax, pagers, SMS, DAB and Digital TV. It is used, by theEnvironment Agency, as the tool to disseminate warnings to the public, media andits professional partners for all flood warning areas.Flood Wardens are not used for Flood Warning Areas within this Plan.Loudhailers are only used as a back up for all Flood Warning Areas within thisPlan.Sirens are not used for Flood Warning Areas within this Plan.BBC Radio LancashireRadio BayRed Rose RadioRock FMDune FMWave RadioSome Local Authorities disseminate warnings for coastal flooding.Floodline, the Agency’s ‘dial and listen’ telephone service on 0845 988 1188Teletext page 154*AVM – Automatic Voice MessagingAppendix 56Rev.0

Emergency Plan February 2007SECTION 4 - FYLDE BOROUGH COUNCIL LOCAL FLOOD WARNING4.1 Introduction4.2 ActionThis plan sets out emergency procedures for dealing specifically with flooding incidents from tidalsources. When flooding is likely, the Environment Agency will alert relevant local authorities,including this Council. This plan identifies the responsibilities and actions to be taken in suchcircumstances. It must, however, be read in conjunction with the full emergency plan, the LocalFlood Warning Plan for the Lancashire Police Area and the Environment Agency Local FloodWarning Plan.The procedure for the dissemination of warnings is included in the Environment Agency’s LocalFlood Warning Plan. The warnings are coded as Flood Watch, Flood Warning, Severe FloodWarning & All Clear. All flooding warnings are conveyed to the authority through the Agency’sFlood Warnings Direct system. This ensures that faxes, telephone voice messages, SMS mobilephone messages and emails of each warning are sent to nominated contacts within the authority.(see Annex D For details of recipients)On receipt of a flood warning message from the Environment Agency, the Tidal Flooding Officer(see 4.3 and 4.4 below) will be responsible for assessing conditions and in conjunction with theHead of Operations for mobilising whatever resources are deemed necessary to provide theappropriate Council’s emergency response to the event. The precise response to the warning willdepend upon a variety of circumstances based on the following:(1) nature of the warning,(2) time of day,(3) time of year,(4) local meteorological predictions,(5) general state of the catchment area,(6) history, if any, of any associated local event(s),(7) discussions with the issuing flood control centre (as necessary),(8) reports from Council staff and others,(9) Deployment, if any, to date of staff and material resources.A diagram setting out the internal arrangements for notification of Fylde BC staff and of therespective actions to be taken following receipt of an Environment Agency flood warning can befound at Annex C of this Flooding Response Plan.4.3 Standby Arrangements4.4 RolesThe aim of Fylde Borough Council is to protect property from flooding to the best of its abilities.The Council will provide a Tidal Flooding Officer on standby for all tides where a predicted tideheight of 4.5m AOD* Liverpool (9.4m ACD** Fleetwood) or greater is expected. The officer willbe contactable via a dedicated mobile telephone (Flooding Response Mobile Phone) for a periodof 6 hours before predicted high water until high water is achieved. This officer will haveresponsibility for assessing the conditions and taking whatever action he deems necessary inresponse to the conditions.* AOD – Above Ordnance Datum (i.e. above the universal zero point used in the UK to compare groundheights and other levels.)** ACD – Above Chart Datum (i.e. above the level from which the height of the tide is measured which is alevel so low that the tide will not frequently fall below it and is approximately the same as the LowestAstronomical Tide excluding meteorological effects).Flooding Co-ordinatorThe Flooding Co-ordinator for the Flooding Response Plan will be the Council’s ExecutiveManager Consumer & Wellbeing whose role will be that of co-ordinating the Council’s overallAppendix 57Rev.0

esponse to tidal flooding emergencies and their aftermath.Emergency Plan February 2007Head of OperationsThe Head of Operations will be the Executive Manager Streetscene who will be responsible forthe Council’s operational response to all tidal flooding events. He will mobilise appropriateresources as necessary to deal with the emergency by providing the necessary personnel, plantand equipment to deal with all aspects of the incident.Tidal Flooding OfficerWhilst the Tidal Flooding Officer will normally be the Technical Services Manager, the role may,particularly out of hours, be undertaken by the Standby Officer manning the Flooding ResponseMobile Phone. He will be responsible for monitoring conditions and for determining theappropriate Council response. The Tidal Flooding Officer will work closely with the Head ofOperations and will liaise with the Flooding Co-ordinator as appropriate.Assistant Tidal Flooding OfficersThe Tidal Flooding Officer is responsible for designating Assistant Tidal Flooding Officers asnecessary to deputise in his absence, to act as Standby Officer and to assist in emergencyevents. The Assistant Tidal Flooding Officers will report to the Tidal Flooding Officer asappropriate.Tidal Flooding Standby OfficerThe Tidal Flooding Officer or a designated Assistant will be on Tidal Flooding Standby for alltides where a predicted tide height of 4.5m AOD Liverpool (9.4m ACD Fleetwood) or greater isexpected. It is the responsibility of the Tidal Flooding Officer to ensure that the standbyarrangements are in place at all times.Out of Hours ServiceGeneral standby arrangements, outside normal working hours, for all the Council’s functions areprovided by New Fylde Housing, through Tunstall Communications. They will take all out ofhours calls from the public and provide an appropriate response to them. They will pass on allmessages and complaints concerning tidal flooding directly to the dedicated Flooding ResponseMobile Phone (Tel: 07966890600).Emergency Response StaffThese are the Council’s manual workforce from the Streetscene Unit who may be called upon(through the Head of Operations) to assist with the Council’s response to tidal flooding. Prior tohigh water their duties may include monitoring conditions along the defences and distributingsandbags where required. After high water they may be involved in clean-up operations such asclearing the promenade of debris, sand, shingle etc., recovering sandbags, helping to pump outproperties etc.All operatives who are deployed during a flooding event are to remain in contact with the Head ofOperations or the Tidal Flooding Officer to enable them to continuously monitor the conditionsand to determine priorities.If there are insufficient numbers of Council employees to deal with the emergency then externalagencies may be called upon for assistance, subject to the approval of the Chief Executive.It is important to bear in mind that, in the event of emergencies lasting for considerable periods oftime, the Chief Executive, Head of Operations or the Tidal Flooding Officer will need to makeappropriate arrangements for shift rotas for all personnel involved, to ensure continuity of cover.4.5 Other ResourcesEnvironment AgencyIn the event of a major flooding incident, it is probable that many areas under the control of theEA will be experiencing similar conditions. Major assistance from the EA may, therefore, not beavailable.Appendix 58Rev.0

Emergency Plan February 2007PoliceIt is the responsibility of the Police to maintain public order at all times. During a flooding incidentthe Police will be responsible for evacuation procedures (if necessary) and informing residentsaccordingly. The Chief Constable is a principal participant in the calling of a major incident andwill arrange for resources to be made available as required. Co-ordination of Police resourceswill be made from the Hutton Divisional Headquarters.County CouncilIt has been agreed with Lancashire County Council that in the event of a major emergency ordisaster Fylde Borough Council would initially assume responsibility subject to being able to callon the County Council for assistance if required. At the outset of an emergency, Chief Executiveor the Director of Operations may wish to consider whether the response should be District orCounty led.Government Departments, Public utilities and other Organisations and Services.Government departments, public utilities and many other organisations have resources which, ifrequired, might be available to help in an emergency.Fire Brigade.The Fire Brigade will be responsible for the pumping out of flooded properties following anincident.Voluntary Services.The assistance of voluntary bodies (such as WRVS) and individuals may be available to providesupport as appropriate.Mutual AssistanceMutual assistance between the Districts and County could be of vital importance when dealingwith widespread emergencies. However, it should be noted that Fylde’s nearest neighbours(Blackpool BC and Wyre BC) are likely to be experiencing similar conditions in the event of tidalflooding, and may be unable to assist.Appendix 59Rev.0

SECTION 5 –TIDAL FLOODING WARNINGS - ACTIONS5.1 IntroductionThe Environment Agency (EA) receives forecast information from the Storm Tide WarningService and the Meteorological Office together with actual tide levels from tidal outstations atLiverpool, Heysham, Fleetwood and Workington.When conditions are such that coastal flooding is possible the EA will, in accordance with theirwarning procedures, provide the Council with predictions of conditions. The procedure for thedissemination of such warnings is detailed in paragraph 4.2 above and includes Flood Watches,Flood Warnings, Severe Flood Warnings & an All Clear. The actions to be taken on receipt ofeach of these are set out below.5.2 Flood WatchA FLOOD WATCH warning will be issued by the Environment Agency North West via their FloodWarnings Direct system when long range surge predictions indicate that there is a highprobability that a future tide will reach warning levels. The warning will refer to a single high tideonly.On receipt of a FLOOD WATCH warning the Tidal Flooding Officer should:-• Liaise with the Head of Operations and the Flooding Co-ordinator and advise themwhether emergency response staff need to be placed on standby.(see Annex A for contactdetails)• Inform Fylde Direct or the Council’s Out of Hours Service, if out of normal office hours, ofthe situation including when high water is expected and advise them to direct calls forinformation to the Environment Agency’s FLOODLINE telephone number or websiteThe quick-dial number for Floodline is 0224232 for The Coast at Lytham St Annes and02242331for the Lancashire coast at Clifton Marsh• Assess and monitor the conditions on site for at least four hours preceding high water.• Establish contact with the EA Flood Warning Officer at the control room (01772 714225),and maintain regular contact throughout the duration of the event.• Monitor weather forecasts.• Check available resources including personnel, plant, sandbags.• Arrange for streetscene staff to monitor conditions if necessary.• Request further assistance from Tidal Flooding Assistants if necessary. (See Annex A forcontact numbers.)• Be aware that flooding could occur in the specified area.• Be aware that the situation could worsen.• Maintain an operational log of all events (see Appendix 7 of Fylde B.C. Emergency Plan)and ensure all assistants maintain a detailed personal logThe Head of Operations should:-• Check available resources including personnel, plant, sandbags etc.• Place emergency response staff on standby, if considered necessary.The Flooding Co-ordinator should:-• Liaise with the Head of Operations and the Tidal Flooding Officer.Appendix 510Rev.0

Emergency Plan February 20075.3 Flood WarningA FLOOD WARNING will be issued by the Environment Agency North West via their FloodWarnings Direct system when there is a forecast that one or both of the next two high tides willmeet one or other of the following criteria:-a) Tide height plus surge >=5.0m AOD at Liverpool (9.9m ACD at Fleetwood) and windspeed is force 8 from the quadrant SW to NWb) Tide height plus surge >=5.5m AOD at Liverpool (10.4m ACD at Fleetwood)irrespective of wind speed.On receipt of a FLOOD WARNING the Tidal Flooding Officer should:-• Continue to liaise with the Head of Operations and the Flooding Co-ordinator regardingthe escalating situation.• Inform Fylde Direct or the Council’s Out of Hours Service, if out of normal office hours, ofthe escalation in the situation and advise them to continue to direct calls for assistance tothe Environment Agency’s FLOODLINE telephone number or website. (see paragraph5.6 for suitable message).• Assess and monitor the conditions on site for at least four hours preceding high water.• Continue to maintain contact with the EA Flood Warning Officer at the control room(01772 714225)• Establish contact with Lancashire County Council Emergency Planning Unit and obtainfrom them details of the nominated Police Flood Liaison officer.• Continue to monitor weather forecasts.• If considered necessary following consultation with the Head of Operations and theFlooding Co-ordinator, set up a Flooding Control Room at Freedom House, SnowdonRoad, St. Annes.• Request further assistance from Tidal flooding Assistants if necessary. (See Annex A forcontact numbers.)• Maintain regular contact with all Assistant Tidal Flooding Officers and emergencyresponse staff to continuously monitor the overall situation and determine priorities.• Dispatch the Tidal Flooding Assistants to the areas where they are most needed.• Confirm with Rainfords that they have protected the relevant beach access points.• Consider the need and prepare for the possible evacuation of the public in areas of risk.• Maintain an operational log of all events (see Appendix 7 of Fylde B.C. EmergencyPlan).and ensure all assistants maintain a detailed personal logThe Head of Operations should:-• Mobilise resources as necessary, including emergency response staff plant, sandbagsetc to the areas where they are most needed.• Arrange for vulnerable council buildings at particular risk of flooding (which may includethe Town Hall) to be protected with sandbags as necessary.• Call out additional Council resources as necessary.• Consider the need for further resources from external organisations. Consult with andobtain the approval of the Chief Executive as necessary.The Flooding Co-ordinator should:-• Inform the Council’s Chief Executive of the escalating situation.Appendix 511Rev.0

Emergency Plan February 20075.4 Severe Flood WarningA SEVERE FLOOD WARNING will be issued by the Environment Agency North West via theirFlood Warnings Direct system when there is a likelihood that one or both of the next two hightides will meet one or other of the following criteria:-Tide height plus surge >=6.0m AOD at Liverpool (10.9m ACD at Fleetwood) irrespectiveof wind speed.On receipt of a severe flood warning the Tidal Flooding Officer should:-• If not already undertaken, implement the actions set out under 5.3 FLOOD WARNINGabove.• Inform Fylde Direct or the Council’s Out of Hours Service, if out of normal office hours, ofthe further escalation in the situation and advise them to continue to direct calls forassistance to the Environment Agency’s FLOODLINE telephone number or website.• Continue to maintain liaison with Lancashire County Council Emergency Planning Unit ,the Police Flood Liaison Officer, Fire Brigade and the EA Flood Warning Officer at thecontrol room (01772 714225)• Continue to monitor weather forecasts and local tidal conditions.• Request further assistance from the Tidal Flooding Assistants and deploy as necessaryto monitor conditions.The Head of Operations should:-• If not already undertaken, implement the actions set out under 5.3 FLOOD WARNINGabove.• Consider the need for, and if necessary prepare for, the possible evacuation of the publicin areas of risk.• If the flooding event is expected to continue for an extended period of time, arrange ashift rota for all personnel involved to ensure continuity of cover.The Flooding Co-ordinator should:-• If not already undertaken, implement the actions set out under 5.3 FLOOD WARNINGabove.• Consult with the Chief Executive regarding the escalating situation who may decide toestablish a Major Incident Control Room for overall planning and control of operations.• If the conditions are such that major flooding and disruption is experienced consult withthe Chief Executive who may declare that an emergency exists and bring the Council’sEmergency Plan into operation.• Consider the need to, and if necessary make arrangements to open rest centres..5.5 All ClearThere are no flood watch or flood warnings in the area.End of OperationsWhen the all clear is given by the EA (Flooding emergency is over), the Tidal Flooding Officer willinform all those individuals and organisations with whom he has liaised during the emergency.Appendix 512Rev.0

Emergency Plan February 20075.6 Message to Be Relayed To Enquiries During Tidal Flood Precaution Response“Our flood plan is being implemented in response to flood warnings from the environmentagency. The situation is being monitored and precautions are being taken by the variousagencies. High water is expected at approximately ******* am/pm although no serious problemsare envisaged. All risks seriously reduce once high water has been reached and levels fall. Forfurther information, please listen to local radio or tv bulletins or telephone the floodline on 0845-988-1188. Up to date information is also available on the environment agency’s website,www.environment-agency.gov.uk.”5.7 Other Considerations5.7.1 DrainageDuring flooding alerts it is possible that vast quantities of sand and shingle will be deposited onthe flooded areas. Such deposits may well block surface water drains thus delaying thesubsidence of flood waters.Important areas to be checked and cleaned if necessary on receipt of any Flood Warninginclude:(i) The Promenade at Granny’s Bay,(ii) Dock Road,(iii) Fairhaven Lake Area,(iv) St. Paul’s Car Park(v) St. Annes Swimming Pool,(vi) North Promenade Car Park,(vii) Top of Todmorden Road,(viii) North Beach Car Park & Coastguard Station,(ix) Rainford’s beach access points,5.7.2 Evacuation ProcedureArrangements for evacuation of people from flooded areas will be under the direction and controlof the Police.Priority will be given to evacuation from any premises deemed to be at special risk which willinclude hospitals, residential homes, private nursing homes, and schools.5.7.3 Special risk propertiesThe only special risk property which has been identified within any of the potential flooding areasis St. Georges Nursing Home, 2-4, Marine Drive, Lytham St. Annes, Lancashire FY8 1AU Thisnursing home is within flooding area TL13 and is registered for a maximum of 29 residents.Work is, however, on-going through the Flooding Sub-Group Lancashire Resilience ForumGeneral Purpose Group, to identify further special risk properties and people.Appendix 513Rev.0

SECTION 6 - FLOOD WARNING AREAS6.1 Lytham St Anne’s (TL13)Description of Flood Warning Area:Lytham St Anne’s flood warning area is at risk of flooding from the sea by overtopping of the seadefences. The area which may be affected extends from Squires Gate to Lytham Windmill andincludes parts of St. Anne’s, Fairhaven and Granny’s Bay.See Map TL13 Flood Warning Area Lytham St Anne’sLevel of Risk and Impact of Flooding:There are approximately 300 properties at risk from flooding by overtopping of the defences inthis Flood Warning Area.Flood Warnings:The Environment Agency aims to give a minimum service of a 2 hour warning for properties.Achievement will depend on weather conditions.The properties in this Flood Warning Area will receive warnings via the media, Floodline and theinternet.Flood WatchThe seafront from St. Anne’s Pier to the Miniature Golf Course and at Granny’s Bay.Flood Warning7 properties at risk from flooding. The car park at Squires Gate. South promenade at St. Anne’sPier, the Swimming Pool and the Miniature Golf Course. South Promenade behind the swimmingpool, including East Bank Road and Hornby.Severe Flood Warning287 properties at risk from flooding. Properties at risk include those between The coastline fromSquires Gate to Granny’s Bay, including the Coastguard Station, Fairhaven Lake & properties offSouth Promenade from St. Anne’s Pier to Riley Avenue..6.2 Clifton Marsh (TL14)Description of Flood Warning Area:Clifton Marsh flood warning area covers land and properties between the Ribble Estuary andPreston New Road and includes the area at risk from flooding due to the tidally affected riverestuary.See Map TL14 Flood Warning Area Clifton Marsh.Level of Risk and Impact of Flooding:There are 21 properties at risk from flooding by overtopping of the defences in this FloodWarning Area.Flood Warnings:The Environment Agency aims to give a minimum service of a 2 hour warning for properties inClifton Marsh. Achievement will depend on weather conditions.Appendix 514Rev.0

Emergency Plan February 200712 of the properties in this Flood Warning Area have been offered direct warnings by FloodlineWarnings Direct (FWD) which replaces AVM – and includes warnings via e-mail, SMS, DAB andDigital TV. The remaining properties will receive warnings via the media, Floodline and theinternet.Flood Watch1 property at risk from flooding. The riverbank of Savick Brook between Blackpool Road and theRiver Ribble.Flood Warning11 properties at risk from flooding. Land between the River Ribble, Preston New Road andBlackpool Road, from Freckleton Pool/Dow Brook to Savick Brook, including Freckleton Marshand Newton Marsh.Severe Flood Warning9 properties at risk from flooding. Land and properties at risk behind Preston New Road,Extending back to parallel drainage channel and Blackpool Road..6.3 St Anne’s (BL14)Flood Warning Area:St Anne’s flood warning area is at risk of flooding from the sea but only by a breach of the seadefences.See Map Fylde Breach Areas BLT 14 & 15.Level of Risk and Impact of Flooding:There are 34 properties in this Flood Warning Area at risk in the unlikely event of the seadefences failing. This is known as a “breach”. The risk of a breach occurring is extremely unlikelybut it is possible.Flood Warnings:In the event of a breach of the sea defences, the properties in this Flood Warning Area will onlyreceive a Severe Flood Warning which will be via the media broadcasts only.6.4 SALTCOATS (BL15)Flood Warning Area:Saltcoats flood warning area is at risk of flooding from the sea but only by a breach of the seadefences.See Map Fylde Breach Areas BLT 14 & 15.Level of Risk and Impact of Flooding:There are 851 properties at risk from flooding in Flood Warning Area BL15A and 699 propertiesat risk from flooding in Flood Warning Area BL15B. These properties at risk in the unlikely eventof the sea defences failing. This is known as a “breach”. The risk of a breach occurring isextremely unlikely but it is possible.Flood Warnings:In the event of a breach of the sea defences, the properties in this Flood Warning Area will onlyreceive a Severe Flood Warning which will be via the media broadcasts only.Appendix 515Rev.0

Emergency Plan February 2007ANNEX ACONTACT DETAILSPersonal information listed in this document, particularly private addresses and telephonenumbers, MUST be treated in strict confidence and used only for operational purposesContact numbers and details for relevant Fylde BC staff can be found in the Fylde Borough CouncilEmergency Plan at Quick Guides II and III [pages (iii) and (iv)].Contact details for relevant external organisations are contained in Appendix 1 and Appendix 2 of the plan.The contact details below are, however, those of the key personnel and organisations likely to be directlyinvolved in a flooding incident.Fylde Borough CouncilChief ExecutiveFlooding Co-ordinator[Executive Manager (Consumer Wellbeing& Protection)]Head of Operations[Executive Manager (Streetscene)]Tidal Flooding Officer[Technical Services Manager]Working HoursOut of hours / MobileWorking HoursOut of Hours / MobileWorking HoursOut of hours / MobileWorking HoursOut of hours / Mobile(01253) 658658 ext 850001253 695452(07966 890601)(01253) 658658 ext 860201772 761422(07966 860693)(01253) 658658 ext 863101253 301794(07966 890670)(01253) 658658 ext 862201253 728973 (0797) 1902002Assistant Tidal Flooding Officer(Engineering Assistant)Working HoursOut of hours / Mobile01253) 658658 ext 863601253 872291(07966890636)01253) 658658 ext 8455(07966890621)Assistant Tidal Flooding Officer(Engineering Assistant)Working HoursOut of hours / MobileOUT OF HOURS SERVICE (01253) 642111Standby Officer–(Flooding Response Mobile Phone)Outside AgenciesOut of hours / Mobile 07966890600Environment AgencyEnvironment AgencyNorth West RegionCentral Area Office, Lutra House, DoddWay, Walton Summit, Bamber Bridge,Preston, Lancashire, PR5 8BXIncident HotlineGeneral Enquiries:Area Incident Room -Primary NoArea Indcident Room -Back-up NoArea Incident Room Fax0800 80706008708 506 506(01772) 714225(01772) 714254(01772 697169)FloodlinePoliceLancashire County Council24hr recorded informationand report floodingDivisional HQ HuttonBlackpool Divisional HQLytham/St Anne’sEmergency Planning HQFax(0845) 988 1188(01772) 614444(01253) 293933(01253) 736222(01772) 537900(01772) 537901Blackpool Borough Council Sea Defences (01253) 476141Appendix 516Rev.0

Emergency Plan February 2007Wyre Borough Council Sea Defences (01253) 887215 Carl Green(01253) 887271 Paul LongAssociated British Ports Tide levels (01253) 872323Coastguard Port Of Liverpool (0151) 931 3341(0151) 931 3343Fire (Lancashire Fire & Rescue Service)HQ -BroughtonST ANNES(01772) 862545(01253) 72286Hospital Victoria Hospital (01253) 300000Ambulance (North West ambulanceservice)HQ -Broughton (01772) 865965National Grid Company Gas Gas Emergencies 0800 111999General enquiries 0345 573249District Manager 01772 205700National Grid Company Electricity Office Hours01772 753200Other Hours 0800 404090Electricity - United Utilities Service Enquiries 0845 746 2200 (publicnumber)Non-emergency 0800 195 4141Emergencies 0161 236 6320Water -United Utilities Service Enquiries 08457 462200 (public number)Remote monitoring North Desk Emergencies 01925 724810 (Confidential )24hour Emergency Contact 0345 462200TelephoneVoluntary OrganisationsBusiness LinesResidential Lines1541510345 555999See Fylde B.C. Emergency Plan Appendix 1 and the Merlin Contacts DocumentContacts - Special Risk PropertiesSt. Georges Nursing Home, 2-4, Marine Drive, Lytham St. Annes, Lancashire FY8 1AUTel: 01253 730502 This nursing home is within flooding area TL13 and is registered for a maximum of 29residents.Contacts – Suppliers and ContractorsSee Annex A1 belowResources and EquipmentSee Appendix 14 of Fylde Borough Council Emergency Plan for a schedule of available CouncilResources (Vehicles & Plant)Appendix 517Rev.0

Emergency Plan February 2007Annex A1 List of Suppliers & ContractorsType Business Name AddressOffice HoursMobile/Out ofHoursFaxCivils & Plant Hire William Pye Ltd Shay Lane, Shay Lane Industrial Estate, Preston. PR3 3BTMechanical &Electrical (pumpingStation)Pete Marquis Contractors,Skip, Plant HireAddison ProjectEngineering Ltd.Bryars Farm, Lea Lane Lea, Preston, PR4 0RNHillhouse International, Thornton Cleveleys, FY5 4QD(01772) 78244707802 757597(01772) 72264907831 522123(01253) 89828107736 700506(01772) 784632(01772) 722649(01253) 898284Builders Supplies Keyline Orders Lane, Kirkham, Preston. PR4 2TP (01772) 683084 (01772) 685175Jewson Kilnhouse Lane, Lytham St Annes, FY8 3DJ (01253) 726831 (01253) 722497Wyre Building Supplies Carleton Court, Bracewell Avenue,Poulton Business Park,LtdPoulton le Fyle FY6 8JF(01253) 895098 (01253) 895117Timber & SheetMaterials, BuildersHardwareSt Annes Timber 45-47 St Davids Road South, Lytham St Annes FY8 1TJ (01253) 721069 (01253) 722106Chadwicks The TimberMowbray Drive, Blackpool, FY3 7UN (01253) 301253 (01253) 302624PeopleRoofing and Timber Northwest Roofing Unit B, Scafell Road, Queensway Industrial Estate, Lytham(01253) 727777 (01253) 728888SuppliesSupplies LtdSt Annes FY8 3HEEquipment Hire Smiths Equipment Hire Sefton Road, Lytham St Annes, FY8 1XF (01253) 725556 (01253) 714808Brent Roebuck Road(01253) 341124Road Lining237 Squires Gate Lane, Blackpool, FY4 2NH(01253) 341429Markings07850 027637Signs, Barriers -(01253) 596388Road Safety Services Ltd Wakefield Road, Bispham, Blackpool FY2 0DL(01253) 596388Traffic Management01253) 596388Queensway Industrial Estate, Snowdon Road, St Annes (01253) 789089ConcreteMoore Readymix(01253) 789094FY8 3DP07979 697644(01253) 886330Jetting Services Ezee Jet Ltd 15 Elizabeth Close, Staining,Blackpool, FY3 0EF(01253) 89295907967 001047Appendix 5 Rev.018

Emergency Plan February 2007Annex BFlood Warning Dissemination DiagramEnvironment Agency Flood Warning Duty Officermonitors & assesses the situation and issues aFLOOD WATCH/FLOOD WARNING/SEVERE FLOOD WARNING/ALL CLEAR asnecessary.EA Warning Dissemination - automated system.FWD FloodlineWarnings Direct[Replacing AutomaticVoice Messaging (AVM)] to specific, preregisteredbusinessesand householdswarning ofdevelopments and anyneed for precautions.Police (& Fire)ServiceHeadquartersnotified byFWD.Fylde BCnotified by FWD FloodlineWarnings Direct asindicated in Annex CMediawarningspassedout.Warning passed to areacommand control roomfor information.Control contact relevantDivision(s) who nominatea Flood Liaison Officerand advise LCCEmergency Planning ofdetailsLCC Emergency DutyOfficer notifies affectedlocal Authority of thepolice Flood LiaisonOfficer.Tidal Flooding Officer responsible forassessing conditions. The precise response tothe warning will depend upon a variety ofcircumstances based on the following(1) the nature of the warning,(2) time of day,(3) time of year,(4) local meteorological predictions,(5) general state of the catchment,(6) history of associated event(s),(7) if necessary, discussions with the issuingflood control centre,(8) reports from Council staff officersa Warning/All Clear will be broadcast by faxand or senior Council officers/relevantorganisations notified directly/at the nextopportunity.Appendix 519Rev.0

Emergency Plan February 2007Annex CTidal Flood Warnings Fylde BC Notification ArrangementsFYLDE DIRECT (officehours)TUNSTALLCOMMUNICATIONS(Out of HoursENVIRONMENTAGENCY FLOODWARNINGInform, of the situationincluding when high water isexpected and advise them todirect calls for information tothe Environment Agency’sFLOODLINELCC EmergencyPlanning UnitEA Flood WarningOfficerAssistant FloodWarning OfficersLiaiseWithDisseminated to Council officers specified inAnnex C via Flood Warning Direct routesTIDAL FLOODINGOFFICER(See para 4.2 of Plan for issuesto be considered in formulating)HEAD OFOPERATIONSLiaiseWithFLOODING CO-ORDINATORFloodWarning orSevereFloodWarningCHIEFEXECUTIVEPlace Emergencyresponse staff onstandbyCheck availableresources includingpersonnel, plant,sandbags etcFurther Actions as detailed in paragraphs5.2, 5.3 or 5.4 of the Plan depending upontype of warning and considerations of issuesset out at 4.2Appendix 520Rev.0

Emergency Plan February 2007Annex DFloodline Warning Direct – Arrangements for Notification of Flood Warnings to FyldeB.C. from Environment AgencyAppendix 521Rev.0

Emergency Plan February 2007Annex EGeneric Examples of Flood Warning Code ApplicationsTidal Flood Watch1.TriggersHigh astronomical tide, surge, wind forecast and alerts from the Storm Tide Forecasting ServiceOutput from tidal forecasting models run by the Environment Agency, tide detection gauges andobservationsClosure of tidal gates and structures (not applicable in the Fylde BC area)The aim is to issue a Flood Watch between 6 and 12 hours prior to high water, but it is recognisedthat this is not practicable in all cases2.LocationFor specific Flood Warning Areas or groups of Areas i.e. named lengths of coast from Point A to B3. UpdatesA Flood Watch Update may be issued at any time (but preferably between 06.00 and 18.00 hours)when new and relevant information becomes available but when the situation does not warrant theissue of a Flood WarningFlood Watch Updates may be issued to selected members of the public/authorities who need to takespecific action (flood wardens, gatekeepers, mill owners, farmers etc) but NOT all FloodlineWarnings Direct (FWD) recipients.4.5.DowngradesFlood Watches can be kept in force for a series of tides where a possibility of flooding is forecast.Reference will be made to the times of high water within the Flood Warning Area that the FloodWatch covers. A downgrade to All Clear would only be issued when forecasts for subsequent tidesare below the relevant thresholds i.e. there is no longer a possibility of flooding.DisseminationTo relevant outside organisations (including local authorities, emergency services, utility companies,coastguards etc), the media (local radio stations, television text services, Met Offices WeatherCentres, BBC/Independent Weather Productions (IWP) Weather Centres, travel bulletins etc) andFloodlineTo selected members of the public who need to take special action (flood wardens, gatekeepers,farmers etc) but NOT to all Floodline Warnings Direct (FWD) recipients.Appendix 522Rev.0

Emergency Plan February 2007Tidal – Flood Warning1. TriggersA tidal, surge and/or wind forecast from the Storm Tide Forecasting Service that threshold levels willbe exceeded and flood defences are likely to be overtopped or windblown spray may give rise toproperty flooding.Output from tidal forecasting models run by the Environment Agency, tide detection gauges andobservations.A breach in the tidal defences or failure of a tidal surge barrier and where the impact with respect toproperty flooding is likely to be low to moderate.A Flood Warning may be issued directly (i.e. without the issue of a Flood Watch) if warranted by aforecast or observations.The aim is to issue a Flood Warning to the public at least 2 hours prior to property flooding, but it isrecognised that this is not practicable in all cases.2.3.4.LocationFor specific Flood Warning Areas or groups of Areas i.e. named lengths of coast from Point A to BUpdatesA Flood Warning Update may be issued at any time when new and relevant information becomesavailable but when the situation does not warrant the issue of a Severe Flood WarningDowngradesFlood Warnings will be targeted for specific tides detailing time of high water and location.When the tide or tides have passed dependant on local conditions, there may be an automaticdowngrade to Flood Watch.The Flood Watch will be downgraded to All Clear only when forecasts for subsequent tides arebelow the relevant thresholds i.e. there is no longer a possibility of flooding.5. DisseminationTo relevant outside organisations (including local authorities, emergency services, utility companies,coastguards etc), the media (local radio stations, television text services, Met Offices WeatherCentres, BBC/Independent Weather Productions (IWP) Weather Centres, travel bulletins etc) andFloodlineTo all public recipients via the Floodline Warnings Direct (FWD) which replaces AVM – and includeswarnings via e-mail, SMS, DAB and Digital TV., flood wardens, sirens, loudhailers etc asappropriate.Appendix 523Rev.0

Tidal – Severe Flood Warning1. TriggersEmergency Plan February 2007A tidal, surge or strong wind forecast from the Storm Tide Forecasting Service that threshold levelswill be exceeded and flood defences are likely to be overtopped resulting in a major floodingincident.Output from tidal forecasting models run by the Environment Agency, tide detection gauges andobservations.A breach in the tidal defences or failure of a tidal surge barrier and where the impact is likely to behigh.A Severe Flood Warning may be issued directly (i.e. without the issue of a Flood Watch or FloodWarning) if warranted by a forecast or observations.The aim is to issue a Severe Flood Warning to the public at least 2 hours prior to property flooding,but it is recognised that this is not practicable in all cases.Consultation will take place with outside organisations (emergency services, local authorities etc) toensure trigger levels are set at appropriate levels.2. LocationFor specific Flood Warning Areas or groups of Areas ie named lengths of coast from Point A to B3. UpdatesA Severe Flood Warning Update may be issued at any time when new and relevant informationbecomes available.4.DowngradesSevere Flood Warnings will be targeted for specific tides detailing time of high water and location.When the tide or tides have passed dependant on local conditions, there may be an automaticdowngrade to Flood Watch.The Flood Watch will be downgraded to All Clear only when forecasts for subsequent tides arebelow the relevant thresholds i.e. there is no longer a possibility of flooding.5. DisseminationTo relevant outside organisations (including local authorities, emergency services, utility companies,coastguards etc), the media (local radio stations, television text services, Met Offices WeatherCentres, BBC/Independent Weather Productions (IWP) Weather Centres, travel bulletins etc) andFloodlineTo all public recipients via the Floodline Warnings Direct (FWD) which replaces AVM – and includeswarnings via e-mail, SMS, DAB and Digital TV, flood wardens, sirens, loudhailers etc asappropriate.Appendix 524Rev.0

Emergency Plan February 2007Tidal – All Clear1. TriggersForecast of tide levels are below the relevant thresholds i.e. there is no possibility of flooding.An All Clear would be issued when there is no longer a requirement for a Flood Watch to be in force.Triggers within Flood Watch, Flood Warning, Severe Flood Warning are NOT being met.2. LocationFor specific Flood Warning Areas or groups of Areas i.e. named lengths of coast from Point A to B3. UpdatesNot applicable.4. DowngradesNot applicable5. DisseminationTo relevant outside organisations (including local authorities, emergency services, utility companies,coastguards etc), the media (local radio stations, television text services, Met Offices WeatherCentres, BBC/Independent Weather Productions (IWP) Weather Centres, travel bulletins etc) andFloodline.To selected members of the public who need to take special action (flood wardens, gatekeepers,farmers etc) but NOT to all Floodline Warnings Direct (FWD) which replaces AVM – and includeswarnings via e-mail, SMS, DAB and Digital TV, recipientsAppendix 525Rev.0

Emergency Plan February 2007ANNEX FBeaufort Wind ScaleForceBeaufort Scale Of WindDescriptive Term Speed Equivalent(mph)mean gustsSpecifications0 Calm

Emergency Plan February 2007Annex G(Text of a leaflet which may be produced for or emailed to Households likely to beaffected by flooding, the media, duty officer)Preparing for a Flood – Advice to HouseholdersFlooding is becoming more frequent - You can't prevent it BUT you can prepare for itFloods occur during prolonged rainfall and after flash storms. No matter how small the risk, ifyou suspect that your property is liable to flooding there are simple self-help steps you cantake to prepare for the worst.Floods occur rapidly, if you have not prepared you will be caught out. You may hear warningson the radio or television during or following the weather forecast. Do you know what theymean? There are four warning messages, which are:Flooding is possible, and the situation could worsen• Stay tuned to local radio or TV• Check CEEFAX Page 400 or TELETEXT Page 150• Ring Floodline on 0845 988 1188Flooding is now expected, so put your flood plan into action• Move pets, vehicles, food, valuables and other items to safety• Put sandbags or floodboards in placeSevere flooding is now expected• Be prepared to lose power, gas, electricity, water, telephone• Try to keep calm, and to reassure others, especially childrenAn all clear will be issued when flood watches or warnings are no longer in forceAppendix 527Rev.0

Emergency Plan February 2007What to do before a floodBe Prepared!In a flood, you may find you're without lighting, heating or a telephone line.The following simple actions will help you to be prepared. The time to think about it is now -don't wait until it happens. The better prepared you are, the better you'll cope if it happens toyou and your family.• Make sure you have adequate insurance. Flood damage is included in most buildingsinsurance policies but do check your home and contents are covered.• Make up a flood kit - including key personal documents, torch, battery or wind-upradio, rubber gloves, wellingtons, waterproof clothing, first aid kit and blankets.adequate warm and waterproof clothing ,medical card, medicines (adequate supply),toiletries, identification, money/bank cards• Keep details of your insurance policy and the emergency contact number somewheresafe - preferably as part of your flood kit.• Get into the habit of storing valuable or sentimental items upstairs or in a high place.• Buy some sandbags or flood boards to block doorways and airbricks. Tips on how tohow to lay sandbags effectively are included in the Environment Agency's preparingfor a flood on their website.• Make sure you know where to turn off your gas and electricity.What to do when you hear a warning• Listen out for warnings on radio and TV and phone Floodline 0845 988 1188 or go tothe Environment Agency Floodline homepage for more information.• Move pets, vehicles, valuables, and other items to safety.• Alert your neighbors, particularly the elderly.• Put sandbags or flood boards in place - but make sure your property is ventilated.• Plug sinks/baths and put a sandbag in the toilet bowl to prevent backflow.• Be ready to turn off gas and electricity (get help if needed). Unplug electrical itemsand move them upstairs if possible.• Co-operate with emergency services and local authorities - you may be evacuated torest centres.• Do as much as you can in daylight. Doing anything in the dark will be a lot harder,especially if the electricity fails.Appendix 528Rev.0

Emergency Plan February 2007Stay Safe in a flood• Floods can kill. Don't try to walk or drive through floodwater - six inches of fast flowingwater can knock you over and two feet of water will float your car.• Manhole covers may have come off and there may be other hazards you can't see.• Electricity and telephone wires may be down ELECTRICITY WIRES COULD STILLBE LIVE• Never try to swim through fast flowing water - you may get swept away or be struck byan object in the water.• Don't walk on sea defences, riverbanks or cross river bridges - they may collapse inextreme situations or you may be swept off by large waves. Beware of stones andpebbles being thrown up by waves.• Avoid contact with floodwater -There may be unseen hazards and it may becontaminated with sewage.• Move your family and pets upstairs or to higher ground. If the flooding is severe theauthorities may move you to temporary accommodation.• Switch off water, gas and electricity supplies at the first sign of flooding to yourproperty.• If you've been flooded call your insurance company's (24 hour) Emergency Helplineas soon as possible. They will be able to provide information on dealing with yourclaim, and assistance in getting things back to normal.Prepare an emergency evacuation packYou may be away for several days. Here are some of the things you could include in anemergency evacuation pack:If The Worst Happens:If you are advised to evacuate your home:• Turn off gas, electricity and water at the main. If you are using oil or calor gas forheating again turn off at the main supply tap• Lock all doors and windows• It is likely that the police will keep a presence in the flood area until residents return• Don't forget to take your emergency evacuation pack with you!• Evacuate quickly. If you are unprepared do not waste time collecting thingsDo not take more than you and members of your family needA guide to repairing and restoring flood damaged property is available on the EnvironmentAgency's web site or from Floodline.Other useful webSandbag Stockists:Look in Yellow Pages under DIY stores or Builders Merchants.Appendix 529Rev.0

Emergency Plan February 2007Annex HFLOODING ADVICE FOR HOUSEHOLDERS – HEALTH & HYGIENEWhen floodwater recedes it will leave a muddy deposit, which may contain sewerage andother contaminants. Previous experience with other floods has shown that risk to health isvery small. However risk to health can be reduced further by taking the following precautionswhich will also help to restore your home to good order.BEFORE YOU STARTPut your own safety first at all times.• Avoid electrical shock, wear rubber boots. Keep electrical extension cables out ofwater. If you have any doubts about the safety of gas or electrical systems getprofessional advice.• Make sure all electrical appliances are properly switched off before electricity isrestored.• If your fuse board or sockets have been submerged do not switch the power on untilthe system has been checked by an electrician.• If your gas meter or any gas appliance has been submerged, contact the British Gasemergency freephone 0800 111 999 before switching the gas on or trying to light anyappliance.• Record details of any damage with photographs or video if possible.• Contact your insurance company.• Work out an action plan to: remove all water, mud and other debris. Rinse awaycontamination inside the house. Remove the rinse water, disinfect and dry out yourhome and salvageable possessions.• Assemble equipment and supplies: ensure you have gloves, masks and otherprotective gear, buckets, mops, squeegees, plastic bags, bleach, detergent and alsocontainers for soaking bedding and clothing, and lines to hang them to dry. You mayalso need to hire extension cables, submersible pumps, wet/dry vacuum cleaners,dehumidifiers or space heaters.• Valuable papers that have been damaged should be stored in a freezer until you havetime to work on them.CLEANING YOUR HOMEAlways use household gloves to protect your hands.• Cover open cuts and wounds on exposed skin with waterproof plaster.• Remove all soft furnishings and fittings that are damaged beyond repair.• Remove dirty water and silt from the property including the space under the groundfloor (if you have suspended floors). This space under the ground floor may need tobe pumped out.• Wash down all hard surfaces with hot soapy water until they look clean.• Use a domestic disinfectant making sure you follow the manufacturer's directions.Appendix 530Rev.0

Emergency Plan February 2007• Food preparation surfaces, storage cupboards, refrigerators, etc., should have a finalwash down with food-safe disinfectants.• Allow all cleansed areas to thoroughly dry, this will also help to destroy any germs leftbehind.• Heating and good ventilation will help with the drying process.CLOTHING AND BEDDINGClothing, bedding and other soft/fabric articles including children's toys should be washed atthe highest temperature possible as indicated on the manufacturer's instructions. Other softfurnishings that cannot be put in the washing machine will have to be professionally cleaned -if this is not possible, dispose of the article.DRINKING WATERThoroughly clean any taps that may have been contaminated and run them for 5 to 10minutes to flush the water system through.REOCCUPATION OF YOUR HOMEIt is recommended that you only move back into affected rooms once the cleaning has beencarried out. Be aware that further work may have to be carried out on the advice of yourinsurance company.• Try and have some heating on at all times.• The use of a dehumidifier is highly recommended.• Ensure your home is well ventilated. Leave windows open as much as possible.• Ensure that airbricks to any underfloor spaces are unblocked to ensure a free flow ofair.PREPARATION OF FOODSurfaces that food may come into contact with must be disinfected.• If worktops show signs of flood damage do not use them.• Ensure food storage shelves, including your refrigerator, are thoroughly cleaned anddisinfected.• Ensure that all crockery, pots and pans are cleaned and washed with very hot waterbefore use. Disinfectant can also be used. Chipped or damaged items should bethrown away.• Ensure that water taps are cleaned and disinfected before use.• Wash your hands before preparing food.• Dispose of ALL food that has come into contact with flood water. This includes tins asthey may be contaminated with sewage or chemicals left from the flood water.• Do not refreeze food which has been thawed out. Throw away any defrosted food.• Remember - for insurance purposes, keep a list of all food that you throw away.Appendix 531Rev.0

Emergency Plan February 2007GENERAL ADVICEIf you feel unwell, go immediately to your doctor. Tell him that your home was flooded.• Any dust from drying out should be continuously vacuumed up.• It is advisable that young children should not play directly on wooden floorboards,damaged tiled floors and affected grassed or paved areas until they have beenthoroughly dried out.• Don't eat garden or allotment produce that has been in contact with flood water.• Any areas showing signs of mould should be treated with a fungicidal solution.• Seek advice from your insurance company about any repair/replacement work youthink is necessary.OTHER INFORMATION MAY BE OBTAINED FROM THE FOLLOWINGFylde Borough Council 01253 658658for services such as advice on pumping out, refuseremoval, informal structural advice, adviceon cleansing and disinfection .Association of British Insurers 0207 600 3333Consult Yellow Pages for assistance in respect of Professional Surveyors, ElectricalContractors, Hire CompaniesADVICE ON FLOOD DAMAGE FOODSTUFFS IN DOMESTIC PREMISES●●●●●All foodstuffs, no matter how packaged, if contaminated with sewage, must bedisposed of.Any foodstuffs which have been in DIRECT contact with floodwater must be disposedof.However, any foodstuffs contained in watertight packaging and subject to floodwaterdamage, may be suitably cleansed by thoroughly washing the packaging in hot soapywater, and could then be used.Canned and packaged goods – if the seal of the package is damaged, or if thepackaging split, then the food must be disposed of. If cans show evidence of rust(remove the label if necessary), then these should also be disposed of.Frozen foods subject to prolonged thawing must be disposed of.Where there is any uncertainty regarding the condition of your food, then pleasecontact Fylde Borough Council on 01253 658658 for further information and advice.Appendix 532Rev.0

Emergency Plan February 2007Annex IIssue of Sandbags1. There is a broad expectation in the mind of the general public that, in a period oflikely flooding, the ‘local authority’ will make sandbags available. This is not the caseand much needs to be done to counter this perception. Arguments to encouragehouseholders to take responsibility themselves include the installation of smoke andburglar alarms, which are the householder’s responsibility and not that of theemergency services.2. Fylde Direct and Fylde New Housing (through Tunstall Communications) have beeninstructed to advise members of the public and local businesses who contact theCouncil with requests for sandbags as follows:-“Although the council does have a very limited quantity of sandbags they are foremergency incident use only and as such we are unable to issue any to the publicor businesses.They can however purchase a small quantity of sand from a builders suppliesmerchant and strong plastic bags (similar to the blue recycling paper bags or plastic"rubble" bags). The builders supply merchant can for a small fee deliver the sandand plastic bags to there address. They should fill the bags with sand to form asloppy sausage (this will be the best for sealing in awkward places) they will notwork very well if the bag is solid. The plastic bag will help keep the sand dry andlighter and the sandbag can always be reused.”Appendix 533Rev.0

Emergency Plan February 2007Annex JFlooding Maps for the Fylde DistrictScaleable versions of the following flooding maps can be obtained by clicking on theappropriate map reference 1-4 below:1. Flooding Zones for the whole of the Fylde area.2. TL13 Flood Warning Area Lytham St Anne’s3. TL14 Flood Warning Area Clifton Marsh4. Fylde Breach Areas BLT 14 & 15Appendix 534Rev.0