Bylaw and CFS - Municipality of Jasper

Jasper BylawEnforcement Unit2012David OsborneLicensing & Enforcement Manager

Mandate• Compliance and Enforcement• enforce municipal bylaws and provincial statutes• ensure good municipal governance• Act as Ambassadors• positively represent Jasper as “Wonderful By Nature.”• Kind, Courteous and Professional Service• Timely, Effective and Efficient Response

Bylaw enforcement staff 2012• David Osborne▫ Licensing & Enforcement Manager• Paula Garnett▫ Bylaw Enforcement Officer• Matthew Hogan▫ Bylaw Enforcement Officer• Seamus Mastre▫ Bylaw Enforcement Officer / H&S Officer (left April 2012)• Andrew Stevens▫Bylaw Enforcement Officer (left in June 2012); Employee for the month ofJune, awarded ambassador of the year by C of C (positive action ticket for youth)• Christina Bigrigg▫ Compliance Officer (summer employee from May 14 th to August 31 st 2012)

Municipal Tickets 2011DecNovOctSeptAugJulJunMayAprMarFebJanMunicipal Tickets 2011: Total 5440 20 40 60 80 100 120Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec54 71 38 14 63 40 100 92 24 10 15 23

Municipal Tickets 2011-2012Municipal Tickets 2011(544) Municipal Tickets 2012(465)Dec(2012 projected)NovOctSeptAugJulJunMay20122011AprMarFebJan0 20 40 60 80 100 120 140 160Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec38 6 18 18 15 23 119 141 43 18 11 15

Municipal Tickets Revenue 2011DecNovOctSeptAugJulJunMayAprMarFebJanPotential Municipal Revenue: Total $29,4250 1000 2000 3000 4000 5000 6000Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec3125 3850 2200 850 3160 2010 4920 5120 90 500 1050 1450

Municipal Tickets Revenue 2011-2012Potential 2011: $29,425 / Potential 2012: $24,375Dec(2012 projected)NovOctSeptAugJulJunMay20122011AprMarFebJan0 1000 2000 3000 4000 5000 6000 7000Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec2050 300 925 900 750 1485 6530 6860 2080 820 675 1000

Provincial Tickets 2011DecNovOctSeptAugJulJunMayAprMarFebJanProvincial Tickets 2011 (277)0 10 20 30 40 50 60Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec17 14 53 26 35 15 8 19 6 13 47 24

Provincial Tickets 2011-2012Provincial Tickets 2011 (277) / Provincial Tickets 2012 (186)Dec(2012 projected)NovOctSeptAugJulJunMay20122011AprMarFebJan0 10 20 30 40 50 60Number of ticketsJan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec21 5 18 13 6 21 6 5 31 30 14 15

Provincial Tickets Revenue 2011DecNovOctSeptAugJulJunMayAprMarFebJanPotential Revenue 2011 ($26,989)0 1000 2000 3000 4000 5000 6000 7000Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec957 3860 6270 1985 2100 950 320 950 330 1780 2800 4687

Provincial Tickets Revenue 2011-2012Potential Provincial Revenue 2012: $28,953Dec(2012 projected)NovOctSeptAugJulJunMay20122011AprMarFebJan0 1000 2000 3000 4000 5000 6000 7000Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec2740 3740 2180 944 717 1532 545 430 1550 2040 2320 1000

Calls for Service 2011DecNovOctSeptAugJulJunMayAprMarFebJanCalls for Service 2011: Total 15850 50 100 150 200 250Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec177 174 120 64 164 159 155 221 161 52 62 76

Calls for Service 2011-2012Service Calls 2011 (1585) / Service Calls 2012 (1990)Dec(2012 projected)NovOctSeptAugJulJun20122011MayAprMarFebJan0 50 100 150 200 250 300 350Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec159 104 125 165 149 182 309 293 150 154 80 120

Calls for Service 2012• Calls for Service data includes:▫ information calls and occurrences; and▫ bylaw infractions relating to traffic, idling, domesticanimals, solid waste, business licensing, noise, nuisanceencroachment issues, permit and special event requests,inter agency co-operation with RCMP, Fire, Ambulance,Parks Canada, Municipality operations• Calls for service do not include verbal warningsand everyday interactions between BylawEnforcement Officers and residents or visitingtourists.

Letters of Complaint 2011 - 2012• 2011 – 20• 2012 – 26 Response made to each complaintwith the majority of complainants not happy withenforcement action taken.

Dog / Cat Licences 2011–2012• Dogs 2011 – 184• Cats 2011 – 63• Dogs 2012 – 266 (82 more dog licences obtainedin 2012)• Cats 2012 – 66

Business Licences 2012• 2012 – 616 licences, generating revenue of$101,640

Municipalityof JasperCommunity &Family Services2012 ANNUAL REPORT

The Umbrella of CFSFCSS Undertake the work articulated in theFCSS mandate through providingsupport to and consultation with theJasper Community Team, including itsservices and programs Support and consult with Community &Family Services BoardChildcare Services Provide Daycare services Provide Out of School Care/SummerFun service Provide Nursery School services Support and consult with Friends ofJasper Childcare Parent AdvisoryBoardCOS Provide solution focused problemsolving and goal setting services for alllifestages Develop and implement lifestagespecificcommunity programmingDisaster Social Services Sustain a team of trained personnelpoised to implement the Disaster SocialServices plan within the context of theMunicipal Disaster plan Maintain a current and viable DisasterSocial Services plan.

CFS Board2012 CFS Board MembersElsa Begrand, ChairSteve Lahaie, Vice-ChairCindy HnatyshynAmy WilcoxStephanie HefnerRico Damota, Representative of Town CouncilBoard-developed Vision and Mission:An exceptionallycohesive,supportive,engagedcommunity.JCFS provides an exceptionallevel of inclusive, meaningful,locally-driven services &programs for the community,through collaboration andfocusing on the unique needs ofJasper residentsBoard-developed CFS Logic Model

2012 FCSS WorkThe CFS Director and administrative staff fulfill the workrequired by the Province of Alberta required in order for themunicipality to receive the FCSS Grant. In 2012 this workincluded the following: Provided support and consultation to the Jasper CommunityTeam, including its services and programs, as appropriate Supported and consulted with Community & Family ServicesBoard Promoted and facilitated co-operation and co-ordination withallied service agencies operating within the municipalitythrough the Jasper Community Team model Advocated to Provincial and Federal levels of government Identified and oversaw community development activities Developed community focused strategies and operationalplans Ensured the identification and tracking of the community’sunique needs Worked toward the long term success of the Jasper CommunityTeam model with the other Jasper Community Teammembers Liaised with present and potential funders Wrote proposals to fund Outreach Services and the JasperCommunity Team Society Acted as a resource to the Jasper Community Team Sought out community representatives and organizations toparticipate in Jasper Community Team model as team members Encouraged regional, provincial and federal partners to poolresources rather than launch new stand-alone initiatives inJasper Shared information on the model with funders, other communitiesand interested individuals/groups Encouraged Team members and Outreach Workers to shareinformation on Community Outreach Services and the CommunityTeam model at meetings, workshops, public eventsand other appropriate venues Tracked trends and anticipated issues that may impact thecommunity, and communicated them to Council Took the lead on the Jasper ECMap project, presented tocouncil, coordinated community coalition meetingsThe FCSS Regulationstates thatmunicipalities must:(1) promote and facilitate thedevelopment of strongercommunities;(2) promote public participationin planning, delivery andgoverning the programs andservices provided under theprogram;(3) promote and facilitate theinvolvement of volunteers;(4) promote efficient andeffective use of resources;(5) promote and facilitateco-operation and co-ordinationwith allied agencies operatingwithin the municipality;(6) provide services of apreventive nature that enhancethe social well-being ofindividuals and families throughpromotion or interventionstrategies provided at theearliest opportunity.FCSS Mandate•Each municipality has uniqueneeds and is best able todetermine what its own needs are.•A community’s most valuableresources are its people;investments made in developingand supporting people paydividends in all areas of communitylife.•Partnerships are fundamental tocommunity building.•Municipalities can supportindividuals, families and communitiesby providing well-designedpreventive social programs.•Communities need thecontributions of all members.•Voluntarism is inherently valuablein that it allows citizens tocontribute directly to community.

2012 FCSS Work CONTINUEDThe CFS Director and administrative staff fulfill the workrequired by the Province of Alberta required in order for themunicipality to receive the FCSS Grant. In 2012 this workincluded the following: Took the lead on the production of Jasper’s Aging in Placedocumentary, presented at Aging in Place and Grey Mattersconferences, Hosted four community discussions on Social Policy Framework,submitted information gathered to Province Sat on Parent Link Managing Partners Committee Attended Council meetings, CFS Board meetings, FCSS RegionalMeetings, FCSS Regional Directors meetings Attended FCSSAA AGM and conference Presented Resolution at FCSSAA AGM, met with DeputyMinister Vander Berg to follow up Sought out evaluation assistance from academic sector Sat on research team advisory committee Attended many community events as the face of social programsfor the community, thereby facilitating communitymember connection to services Represented Jasper at numerous regional, provincial functions Advocated on behalf of the community Performed Disaster Social Services planning and training Implemented DSS plan as required - Maligne Road closureand subsequent evacuation of Maligne Lake area necessitatedthe operation of a reception centre in the COS office for 4days Updated DSS plan based on learnings from plan implementation Positive Community Norms - Polling and assessing local andregional interest in hosting a Positive Community Normstraining session in Jasper for a broad range of agencies, soas to capitalize on the potential of this marketing strategy toaddress a broad spectrum of marketing goals vis-à-vis desiredconstituent behaviour changes (increased recycling, exercise,vaccinations, volunteerism or decreased risky behaviour,vandalism, binge drinking….) and to build the community’scapacity to sustain this model of marketing.Imagine if you will...Aging in Place:The Jasper StoryJasper had the opportunity topilot a project to test the valueof having communitybased services for seniors inpreparation for the “SilverSurge,” and chose to implementthis opportunity by addinga Seniors Outreach Workeronto its existing JasperCommunity Team intersectoralcollaborative model.From April 2010 to March2012 - the period duringwhich the pilot project ran -the project significantly enhancedour community’s capacityto provide services andsupports for seniors that reflectedJasper’s unique needsand values.To document and share theproject’s success and potentialwith other communities,and various levels of government,the CFS Department,with professional help of localfilm-maker, David Baker, andthe volunteer contributions of30 Jasper seniors, produceda 25 minute documentary.Hard copies are available,and the documentary can beviewed on-line by searching“aging in place finished” onYouTube.

2012 StaffKathleen WaxerDirectorCommunity & Family ServicesLisa DanielChildcare Services ManagerCommunity & Family ServicesHeather HeineAdministrative AssistantCommunity & Family ServicesBeth LeBlancFinancial AssistantCommunity & Family ServicesPatrick MooneyAdult Outreach WorkerCommunity Outreach ServicesLisa RiddellYoung Adult Outreach WorkerCommunity Outreach ServicesRyan VergeYoung Adult Outreach WorkerCommunity Outreach ServicesAnna DeClercqYouth/Teen Outreach WorkerCommunity Outreach ServicesCarla GallopMiddle Childhood OutreachWorkerCommunity Outreach ServicesLynda ShorePrenatal to Preschool OutreachWorkerCommunity Outreach ServicesJenna McGrathPrenatal to Preschool OutreachWorkerCommunity Outreach ServicesAmy WilcoxSeniors Outreach WorkerCommunity Outreach Services

2012 StaffRuby Ann Tio TioProgram AdministratorChildcare ServicesCommunity & Family ServicesJudy AndersonButtercup Room TeacherChildcare ServicesCommunity & Family ServicesLesleigh CampbellButtercup Room TeacherChildcare ServicesCommunity & Family ServicesChantalle WakelinSunflower Room TeacherChildcare ServicesCommunity & Family ServicesHeather CorningNursery School TeacherChildcare ServicesCommunity & Family ServicesCourtney TurcotSunflower Room TeacherChildcare ServicesCommunity & Family ServicesMadeleine DanielsSunflower Room TeacherChildcare ServicesCommunity & Family ServicesLenie ZunigaBluebells Room TeacherChildcare ServicesCommunity & Family ServicesDaphne Tio TioMarigold Room TeacherChildcare ServicesCommunity & Family ServicesJennifer McKinnonBluebells Room TeacherChildcare ServicesCommunity & Family ServicesKaren WhiteMarigold Room TeacherChildcare ServicesCommunity & Family ServicesCathy McKinnonProgram DirectorOut of School CareChildcare ServicesCommunity & Family ServicesJody AndersonOut of School Care TeacherChildcare ServicesCommunity & Family ServicesKara HagadornOut of School Care TeacherChildcare ServicesCommunity & Family ServicesJenn NangreavesOut of School Care TeacherNursery School TeacherChildcare ServicesCommunity & Family ServicesNot pictured:Jenn McCulloch,Program Director, Out of School Care, Childcare Services,Community & Family Services; Brian Croft, Out of School Care Teacher,Childcare Services,Community & Family Services; Vanessa Buck Out of School Care Teacher, Childcare Services,Community & Family Services

COMMUNITY DEVELOPMENT - Committees and Working GroupsThe CFS Department fosters connections, develops partnerships, builds capacity and catalyses/participates ingroups that work on enhancing services and addressing community social issues and needs.Advocates for Special Kids (ASK)The Middle Childhood Outreach Worker chairs aconfidential, supportive group for parents of childrenwith special needs, and acts as a resource to members. In 2012, ASK initiated a Cooking Club and theDance for Special Kids Program, to allow childrenand youth with special needs to experienceextra-curricular classesCollaborative Action Team (Early Childhood)Comprised of the Prenatal to Preschool OutreachWorkers and relevant front-line agency and communityrepresentatives, the Early Childhood CollaborativeAction Team meets monthly to identify emergingtrends and issues and for joint program planningand referral. A lack of required childcare subsidies and socialsupport for temporary foreign workers wasidentified as an ongoing service gap in 2012The need for a course on positive parental disciplinepractices was identified in early 2012; inresponse, Triple P was provided by COS.Collaborative Action Team (School-Age)Comprised of the Middle Childhood Outreach Worker,Youth/Teen Outreach Worker and relevant frontlineagency and community representatives, theSchool-Age Collaborative Action Team met monthlythroughout 2012 to identify emerging trends and issuesand for joint program planning and referral.Need for Parenting After Separation course -planned/hosted by Prenatal-Preschool & MiddleChildhood Outreach WorkerCollaborative Action Team (Young Adult)Comprised of the Young Adult Outreach Workersand relevant front-line agency and community representatives,the Young Adult Collaborative ActionTeam met monthly throughout 2012 to identifyemerging trends and issues and for joint programplanning and referral.A lack of predatory drug awarenessNeed for support for young parentsUncertain future of The Skinny may leave communicationgaplack of cultural awareness and appreciation fordifferent cultures among front line service staff(JasperLIFE to consider a section of the brochureon cultural diversity in Jasper).Front line tourism industry staff facing burnoutin high season (COS/JasperLIFE to collaboratein offering Mindfulness)Accessibility needs not being addressed incommunity—sub-committee formedCollaborative Action Team (Adult)Comprised of the Adult Outreach Worker and relevantfront-line agency and community representatives,the Adult Collaborative Action Team metmonthly throughout 2012 to identify emergingtrends and issues and for joint program planningand referral.Transportation to medical services and housingwere flagged as ongoing gaps in service foradults living in JasperCollaborative Action Team (Seniors)Comprised of the Seniors Outreach Worker and relevantfront-line agency and community representatives,the Seniors Collaborative Action Team metmonthly From January 2012 until March 2012, whenthe Seniors Outreach Program pilot project came toan end, to identify emerging trends and issues andfor joint program planning and referral.The need for continuation of senior-specificcommunity-based support services was flaggedas very important to seniors living in Jasper.ECMapThroughout 2012, Jasper participated in the Province’sEarly Child Development Mapping Initiative -a five-year research and community developmentactivity that will help Albertans to better understandhow their young children are doing and to work togetherto support their healthy development. TheCommunity Information Package received on October19 will guide the future work of the Early ChildhoodCollaborative Action Team.Employer NetworkA place for employers to meet and share ideas, anda great way for the Young Adult Outreach Workersto connect with employers.The Young Adult Outreach Workers collaboratedwith 79 local employers in 2012FCSS Regional PartnersDirectors and administrators of FCSS programthroughout the region meet bi-annually to exchangeinformation.

COMMUNITY DEVELOPMENT - Committees and Working GroupsContinuedThe CFS Department fosters connections, develops partnerships, builds capacity and catalyses/participates ingroups that work on enhancing services and addressing community social issues and needs.Friends of Jasper ChildcareThe Friends of Jasper Childcare facilitate and organizecommunication between Meeting of the Watersprograms and parents, fundraise for childcareprograms to provide special equipment and programs,lobby all levels of government for fundingand space, and promote education and developmentto the community. In 2012, the Friends of Jasper Childcare fundraisedthe money to provide a music program,craft supplies, a new water table, and classphotos for the daycare and out trips, lunchesand supplies for OOSCJasper Accessibility CommitteeFollowing a service gap identified by the YoungAdult CAT, the Accessibility Committee was formedand meets monthly in the CFS boardroom.Jasper Literacy CommitteeOutreach Workers and other agency representativesmeet monthly to identify and address literacychallenges and resources within all populations ofthe community. Plans and hosts literacy eventsthroughout the year and particularly during FamilyLiteracy Week.Jasper Seniors’ SocietyThe Seniors Outreach Worker regularly attendedSeniors’ Society Meetings and events, to form andstrengthen connections, and to share information.Jasper Young Citizens CommitteeCFS provides support to a group of young Jasperiteswho have come together to discuss and addressthe social issues that affect them.New-to-Town Welcome Events CommitteeAgencies meet and plan how best to welcome andorient Jasper’s seasonal influx of staff as they arrive.The New-to-Town Welcome BBQ attracted 135young adultsOUTJasper CommitteeThe Youth/Teen and Young Adult Outreach Workerscollaborate with other agency representatives toidentify trends and service gaps, share informationand plan programming specifically pertaining to Jasper’sLGBTQ population.Parent Link West Network Managing Partnersmeeting with daycare directors from throughout theregion to share information and keep apprised ofnew and upcoming developments in the field.Regional Go Girl CommitteeYouth/Teen Outreach Worker and Middle ChildhoodOutreach Worker are key leaders in planning eachannual conference in collaboration with regionalpartners.Regional Go Bro CommitteeYouth/Teen Outreach Worker and Middle ChildhoodOutreach Worker catalysed the GO Bro initiative in2011 and led a regional collaboration in plan thefirst annual conference.Research CommitteeA UofA and UofC research team is currently undertakinga research/evaluation project to evaluateJasper’s innovative, intersectoral collaborative teamdelivery model and how it improves wellness at everyage and quality of life of the community. Theteam meets with the CFS Director and variousstakeholders to:map the developmental process of the Jaspermodel in terms of evolving and current structureand functioning of its professional and communitymembersexplore the mandates and cultures of memberorganizations in the JCT and their effects onparticipation level and perceived advantages ofthe collaborationidentify financial, social, professional and communitycosts and benefits of intersectoral collaborationcompare population health and social outcomesin Jasper with other communities ofsimilar dimensionsbuild an evaluation process with validated toolsfor repeated long-term evaluations of the JCTand other intersectoral collaborationsSchool Advisory CommitteeThe Middle Childhood Outreach Worker attendsSAC meetings in her capacity as family-school liaison.Volunteer Week CommitteeA representative from the CFS department participatesin the annual preparations and planning forvolunteer week celebrations.

2012 COS Community Enhancement ProgramsMade possible by the behind-the-scenes support the CFS Department provides to theJasper Community TeamFrom November 1,2011, to October 31,2012, CommunityOutreach Servicesrecorded7,350 drop in visits,not including programparticipants.“I've been using the gym/poolpass quite often now. I love itand I feel great! I've startedon a path to a healthier lifeand I feel my confidence growingeach time I go.”~COS ClientFrom November 1,2011, to October 31,2012, CommunityOutreach Servicesrecorded16,436 programparticipants,including 3,600Parent LinkPlayroom visits.Community Outreach Services (COS)COS provides the community of Jasper withprograms and events for each specific life stage, aswell as for the community as a whole. The welcomingand friendly COS office is open every weekday from8:30am to 5:30pm; coffee and tea are always on andour knowledgeable staff are available to offer a wide range of free,confidential, non-judgemental supports. A key to Community OutreachServices’ success is its comprehensive, accessible and inclusive nature.It is truly a ‘one-stop shop’ in the community where any individual maycome for any number of questions or concerns without feelingstigmatized.“Everyone Gets to Play”The Canadian Parks and Recreation Association has stated that accessible recreational opportunitiesenhance the lives of low-income families, and are an investment in a healthy society,and has challenged communities to address barriers.The Caring Community Fund purchased two full-year Recreation Membershipsin 2012, to be used by COS clients who experience barriers to accessingrecreational opportunities. Community members who utilized the passeswere actively working toward the goals articulated in a Goal Plan created withan Outreach Worker. 55 community members benefited from access to recreational opportunitiesthat they otherwise would not have had.Family Day Skate - Celebrating familiesOn Family Day, community members and visitors of all ages gathered at theMildred Lake skating rink for an afternoon of fresh air, exercise, fun, andcommunity building, hosted by COS in collaboration with the Fairmont JasperPark Lodge. Outreach staff manned the BBQ. And even Jasper the Bearmade an appearance! 250 community members and visitors of all ages participated

2012 COS Community Enhancement ProgramsMade possible by the behind-the-scenes support the CFS Department provides to theJasper Community TeamCommunity Dinners - Dinner by donation!Community Dinners have become a venue for residents of all ages and fromall walks of life to gather, break bread and socialize with their neighbours.Every Sunday evening throughout the winter, Community Outreach Servicesorganized and hosted Community Dinners at the Jasper Activity Centre. A donationbucket was placed in a prominent location and “dinner by donation” wasencouraged. Every week, a different community organization or business volunteeredto host, prepare and serve the meal. 14 Community Dinners were held from December 2011 to April 2012 An average of 300 community members attended each dinner, with as manyas 500 attending some Sundays 1440 volunteer hours were contributed to the program in 2012Community Christmas Sing-Along - A Jasper traditionA tradition begun by the Heckley family many years ago, community memberswill gather at the Jasper Activity Centre Multipurpose Hall in mid-December tosing carols together and enjoy a little festive cheer. 120 community members of all ages participated A volunteer pianist and singer volunteered to MC the eventEat ‘n’ Run - Fresh air + friends + healthy food + exercise = happy Friday!Every Friday during the spring months, the Outreach Workers met withcommunity members of all ages and abilities and hosted a nutritious lunch anda 5km walk, run, skip, roll or cycle down the town trail.Community Volunteer Income Tax ProgramFrom February to May 2012, Outreach Workers connected low income familiesand individuals with volunteers that were trained to help them completetheir taxes. 2 volunteers completed tax returns for 42 low income families, couples andindividuals.“...thank you for your continuedwork in the community.Your contribution goes aboveand beyond just a ‘job’ butreflects a deep connection tothe true sense of what‘community’ really means.”~COS Client2012 marked the 10thanniversary of CommunityDinners.That’s 150 dinners timesan average of 300community members/dinner= 45,000 plates served!“These Dinners connectpeople young and old, havesand have-nots, local and newto-town.I hope CommunityDinners continue and keepgrowing community!”~Community DinnerParticipantAccording to the 2012participant survey, 85% ofattendees come toCommunity Dinners forreasons of socialization; 6%expressed coming forpoverty related reasons.“We appreciate that we live ina community that cares abouteveryone's well being enoughto put this (CommunityDinner) on.”~Community DinnerParticipant

2012 JCT Community Enhancement ProjectsMade possible by the behind-the-scenes support provided by the CFS DepartmentJasper Community TeamThe Jasper Community Team meets quarterly to proactively look attrends and issues arising in the community, and to collaborate to fillservices gaps and prevent duplication of services.In 2012 the CFS department provided support to the Jasper CommunityTeam by: Writing 11 funding proposals and the pertaining reports Securing $331,867 in grants from outside funders to fund Community OutreachServices Providing infrastructure for the operation of Community Outreach Services Securing grants to fund Outreach Manager and Team Coordinator positions Supervising the work of the Outreach Manager and Team CoordinatorWilderness Access Program - Increasing access to our parkIn 2012, the Wilderness Access Program continued to enable persons withdisabilities and mobility challenges to enjoy the outdoors with the aid ofadaptive needs apparatus. The Sit Ski machines were used 21 times in 2012 The Trail Riders were used 15 times over the summer monthsCaring Community FundThe Caring Community Fund is a tool for Outreach Workers to assist clientsand their families in overcoming small but significant barriers to achievingoptimal health and wellness. The CCF was used 16 times during 2012 Community members who received assistance from the fund were activelyworking on a Goal Plan created with an Outreach WorkerSantas Anonymous - A merry Christmas for allCommunity Outreach Services is the vehicle by which community members inneed are connected in strict confidentiality to the Santas Anonymous Program.The 2011 program provided 54 individuals, couples and families with foodhampers for a Christmas Dinner and gift hampers, and it is anticipated thatthat number will increase slightly in 2012. Any remaining financial contributionsmade to the Santas Anonymous Campaign will be transferred to the 2013Caring Community Fund (administered by Community Outreach Services)which, throughout the year, will help Jasper families to overcome small butsignificant barriers to their optimal well-being.The Wilderness AccessProgram owns two Sit Skis- an adult-sized apparatus,as well as a child-sized SitSki (pictured top, left), thatare rented out during skiseason for a minimal fee.The fee is waived if it isdetermined to be a barrierto access. Sit Ski userequires a trained operatorto guide the apparatus andensure safety and comfortof the skier. Volunteeroperators receive trainingat the expense of theprogram, and donate theirtime throughout the year. In2012, volunteer operatorscontributed 32 hours to theprogram.In 2012, it is estimated that45 families4(including 60children) and 15 couples/individuals will utilize theSantas Anonymousprogram.

2012 PROGRAMS & SERVICES FORSENIORSOUTCOME: INCREASED RESILIENCY AND PROTECTIVE FACTORS3 editions of The Elder Skinny wereproduced and distributed in 2012, fora grand total of 17 editions over theduration of the Seniors OutreachProgram pilot project.An average of 21 seniors volunteeredto contribute to fold, staple anddeliver each issue.“As a senior, I enjoy visitingwith everyone youngor old who attends ourCommunity Dinners.”~Community Dinnerparticipant80 seniors attended aSeniors Luncheonhosted by COS in Marchto celebrate Jasper’swonderful seniors anddemarcate the wrap-upof the Seniors OutreachProgram.SENIORS OUTREACH PILOT PROJECT - April 2010 to March 2012Jasper had the opportunity to pilot a project to test the value of having communitybased services for seniors in preparation for the Silver Surge. Jasper chose toimplement this by adding a Seniors Outreach Worker onto its existing JasperCommunity Team intersectoral collaborative model. The Seniors Outreach Workerposition was created to address seniors’ quality of life in a variety of ways: Encouraging healthy lifestyle choices and facilitating healthful practices Providing opportunities for and encouraging community engagement Creating opportunities for socialization & inclusion Connecting volunteer helpers with seniors Providing opportunities for and encouraging volunteerism Identifying and addressing transportation gaps Providing advocacy through complex systems Ensuring a community culture of autonomy, dignity & respect Assisting with problem-solving and goal-setting Creating effective communication systems, and so much more!Community Neighbours Program - Volunteer with SeniorsFrom January to March, when the Seniors Outreach pilot program came to an end, Jasper’s seniorswere able to obtain assistance with shopping, transportation, and light house and yard work,as well as friendly visiting, through Community Outreach Services’ Community Neighbours program.The Seniors Outreach Worker carefully screen volunteers and paired them up with seniorsrequesting assistance. 528 hours were volunteered by community members to assist seniors Research has shown that assistance with household tasks allow seniors to remain comfortablyand safely in their homes for longer, and out of assisted living and long-term care facilitiesSeniors Information GuideA guide to seniors resources, events, services and information was updated and distributed bythe COS office bi-annually. The guide is also available on-line. 400 copies were printed and distributed in 2012Seniors Social ActivitiesThe Seniors Outreach Worker organized social events and activities for Jasper seniors. Teas, day trips to the Palisades Centre and other wilderness attractions, physical activities, workshopswith elementary and high school students, baking sessions, arts and crafts days and manyother events were hosted in 2012The Elder SkinnyLed by the Seniors Outreach Worker, this monthly publication is produced by seniors for seniorsto help connect Jasper’s seniors population by highlighting opportunities to get involved, featuringviews, art and perspectives unique to this population and showcasing locals who are doing amazingthings with their lives. 400 copies of each edition were printed and distributedYoung at HeartThe Adult Outreach Worker and a Mental Health Therapist co-facilitated a twice-monthly groupworkshop for seniors to come together in a social setting to discuss current issues facing them.Guest speakers present information on a variety of topics and themes. An average of 10 seniors participate in each sessionCaregiver Support GroupThe Seniors Outreach Worker and a Mental Health Therapist co-facilitated a monthly workshopfor caregivers to come together and practice self-care techniquesPet TherapyThe Seniors Outreach Worker and local pet lovers gathered to share the health-giving effects oftheir furry friends. An average of 3 volunteers brought their pets to each session An average of 10 seniors gathered to enjoy each session

2012 PROGRAMS & SERVICES FORADULTSOUTCOME: INCREASED RESILIENCY AND PROTECTIVE FACTORSAdult Drop-In - Community Outreach Services’ “Living Room”A major component of the Adult Outreach Program is drop-in. The upper storeyof the Community Outreach Services office, affectionately referred to as the“Living Room,” where coffee and tea are always on, was designed to be warm,welcoming and inclusive. The Young Adult, Adult and formerly the SeniorsOutreach Workers’ offices are all located upstairs and an Outreach Worker isalways available to talk, provide information, and connect people to programsand resources available in the community for them. From November 2011 to October 2012, the Adult Outreach Worker received2,612 drop-in visits, an average of 218/month Many of the individuals dropping in are high needs and end up developing anongoing relationship with the Adult Outreach Worker once their immediateneeds (food, clothing, shelter) have been met, allowing for harm reduction andpre-crisis intervention The opportunity for people to be listened to in a respectful manner and treatedwith dignity is a guiding principle for the Adult Outreach programMindfulness SessionsWeekly session where participants learn about and practice techniques for innerreflection, mindful living and meditation to reduce anxiety were hosted at theCOS office by the Adult Outreach Worker. Each week, approximately 5 people attended the session“Patrick puts his heart and soul intothe community and the dinners.”~Community Dinner participant“We so appreciate all your helpduring our recent ‘situation.’ Yourpresence, patience andunderstanding were incrediblyreassuring. Thank you for beingthere!”~COS clientsGroup Camping Trip for WellnessThe Adult Outreach Worker hosted a three-night summer camping trip, with gearand food provided, to allow participants who would not otherwise have theopportunity, to rejuvenate and connect with nature. 4 marginalized and/or disabled adults participatedRecreational Opportunities for Brain Injured ClientsThe Adult Outreach Worker accompanied a brain injured client to the aquaticand fitness centre 2/weekly throughout the winter.Support for Jasperites Living with Brain InjuryThe Adult Outreach Worker job coached a brain injured client throughout thespring, summer and fall months, and provided a safe, social and welcomingspace for the brain injured members of the community to spend time.“...I am just so happy that thecommunity has the resources tohelp me like it did. No where else inAlberta or BC did I ever get theknowledge and support that I did inJasper…”~COS clientOutcome storyA middle-aged couple came into the COS office, in need of food.After chatting casually with the couple I realized they had no source of income and nosuitable place to live; they had just arrived in town and were living in a camper in one ofthe campgrounds.Once I helped them to meet their immediate needs by connecting them to the foodbank and bringing them to the thrift store to purchase some basic necessities, I invitedthem to come back to the office the next day so we could make a longer-term planregarding housing and employment.I was able to connect them with the HR department of a hotel that provided staffaccommodation and assisted them in accessing laundry and shower facilities so theycould go to their job interviews looking professional. They both achieved employmentand ended up staying and working in Jasper for more than 5 years.They were very grateful to COS for the help they had received and started giving backto the community by volunteering regularly at Community Dinners and the Food Bank.“Acts of kindness warm the heart,sooth the soul and make the world turnmore gently. Patrick, I would like tosay, it’s nice to know that there are stillpeople out there who take suchpleasure in doing special things andmaking others feel good. Thank you.”~COS client

2012 PROGRAMS & SERVICES FORYOUNG ADULTSOUTCOME: INCREASED RESILIENCY AND PROTECTIVE FACTORSWelcome to Jasper BBQquick stats:89% of attendees wereunder the age of thirty.72% had been in Jasperfor three months or lessand the vast majority(92%) work in frontlineroles defined as jobswhere they have dailycontact with tourists andcustomers.“Thanks again for such anamazing day, it was trulyone of the most incrediblethings I've ever done.”“The programs that JasperLIFEis running are truly magical, asit inspires you to try new andexciting things that Jasper hasto offer. ““Thanks for your support andhelping me to connect with thecommunity.”~JasperLIFE member“This is a great program to trysomething that perhaps youhave always wanted to do; anddo it in a safe manner. This isalso a great opportunity to meetsome amazing people.”~MAC participantJasperLIFEOffers healthy, balanced lifestyle options through programming, events, clubsand workshops for people between the ages of 18 and 30 living, working andplaying in Jasper, to facilitate community connection and help young adultsmake the most of their time in Jasper. Total members to date: 143Average member age: 23.864% of new members had lived in Jasper for

2012 PROGRAMS & SERVICES FORYOUTH AND TEENSOUTCOME: INCREASED RESILIENCY AND PROTECTIVE FACTORSPeer SupportA social mechanism facilitated by the Youth/Teen Outreach Worker to connect youth and teens inthe community, and teach them how to help and support one another and access youth-specificservices available to them. 15 youth volunteers are fully trained, active peer supporters The Peer Support team prepared an anti-bullying presentation for the high school The Peer Support team hosted a Community DinnerJasper Adventure Club for Kids (JACK)The Youth/Teen Outreach Worker collaborates with Parks Canada to facilitate the JACK program,which empowers youth to get to know themselves and one another better through fun,challenging adventures. The outdoor program encourages the development of healthy problemsolving and social skills while promoting an active lifestyle. 25 youths attended 6 events, biking, indoor/outdoor/ice climbing, outdoor photography class, skitouringYellowhead Regional Go Girl ConferenceThe one-day, “get-active” Go Girl conference empowers female youth and teens (ages 11 to 17)through confidence-boosting activities and workshops. It is the result of collaboration betweencommunities in the Yellowhead region, and is hosted by a different community each year. Jasperis proud to have been the host of the 2012 Go Girl Conference. 120 girls registered and participated 12 sessions were hosted by volunteer female role-models - each girl attended 3 session 2 key note speakers volunteered to lecture participants on nutrition and exerciseGo BroIn response to a demand articulated by boys ages 11-17, the Go Bro Conference was launchedin 2012 by the Youth/Teen Outreach Worker and Middle Childhood Outreach Worker as acounterbalance to the established Go Girl Conference, and with the same goals for its youngmale participants. 80 available participant spaces filled up immediately 11 male role models from the community volunteered to guide/facilitate sessions and activities.Grab‘N’GoSupervised by the Youth/Teen Outreach Worker, Grab ‘n’ Go is a Peer Support driven wellnessinitiative that provides healthy snacks at a low cost that are easily accessible for Jasper HighSchool students. All students at both schools benefit from this program 300 snack bags were consumed in 2012Family Dances - Shake your assets!Family Dances are a great venue for parents, youth and children to gather, socialize and havesome fun. Two Family Dances were held in 2012 at the multipurpose hall, with a total of 125families participating. At each dance, 15 to 20 youth volunteers worked along-side Outreach staff to man the music,craft, face paint and activity stations.Wild WednesdaysEvery Wednesday through July and August, teens meet at the COS office for programming, dropin and one on one supports provided by the Youth/Teen Outreach Worker. 2012 programming included golfing, fire-pit, sushi, movie night and several workshops 15-20 teens attended every WednesdayGSAA monthly gay-straight alliance meeting for teens started in collaboration with OUTJasper, takenon by the Youth/Teen Outreach Worker in the absence of an OUTJasper Coordinator. 6 youth attend regularly 6 youth accompanied to GSA conference held in Edmonton.Outcome Story:A community membercalled me with a concernabout a local teen whohad expressed suicidalthoughts.Through my role as thefamily-school liaison Iwas able to pull the studentfrom class that dayand confront them aboutthe concerns in a confidential,safe environment.The teen was extremelyrelieved to have a nonjudgementaladult to confidein and admitted tofeeling suicidal. We proceededto make a plan toensure the teen’s shorttermsafety.I explained the benefitsof the mental health servicesavailable in Jasper,assisted the youth inmaking an appointmentand accompanied themto their first visit.The youth is currentlyengaged in mental healthtreatment and is feelinghappier and more supported.~Anna DeClercq, Youth/Teen Outreach Worker

2012 PROGRAMS & SERVICES FORYOUTH AND TEENSOUTCOME: INCREASED RESILIENCY AND PROTECTIVE FACTORSGrade 8 Sex EdThe Youth/Teen Outreach Worker collaborated with the Community Health toorganize and facilitated a two day session on healthy relationships Facilitated for 25 Grade 8 students in 2012Open Discussion Around AddictionsThe Youth/Teen Outreach Worker facilitated a monthly workshop and opendiscussion on substance abuse and harm reduction for youth. 4-7 high-risk youth participated in each sessionKick Butt JuniorA one-day conference on smoking cessation was organized for Grade 5 studentsby the Youth/Teen Outreach Worker and facilitated by Grade 8-11 students underthe guidance and supervision of the Youth/Teen Outreach Worker . 9 young leaders in Grades 8-11 built their leadership, advocacy and presentationskillsMini–BLASTThe Youth/Teen Outreach Worker organized a presentation on tobacco useprevention and cessation. The presentation reached 150 high school studentsYouth Justice/ProbationThe Youth/Teen Outreach Worker supported youth through probation byconnecting them to community service hours and helping them goal plan tocomplete their probation terms. 7 youth received support in 2012Family Literacy WeekOutreach Workers collaborated with other community agencies to plan and hostevents during Family Literacy Week, to raise awareness on literacy issues in ourcommunity and the resources and supports available. A youth literacy workshop was held at the COS office for 15 youthGroove 4 LifeA collaboration between HIV West Yellowhead and the Youth/Teen OutreachWorker, an HIV/AIDS awareness fundraiser was hosted for youth in May. Over $1000.00 was raised by the 150 youth participantsAboriginal Career FairThe Youth/Teen Outreach Worker accompanied aboriginal and Metis students toa regional career fair held specifically for aboriginal youth. 6 youth were able to attend through the support of the Youth/Teen OutreachWorkerYouth Drop InThe Youth/Teen Outreach Worker provides a safe, confidentialspace for teens to drop in and talk about issues, seekinformation, connect to programs and resources available in thecommunity for them and receive support. 30-35 individual youth drop in each month, some of them on a dailybasis, to casually or formally receive support 10-15 parents with teenaged children drop in to meet with the Youth/Teen Outreach Worker for parenting support

2012 PROGRAMS & SERVICES FOR ELEMENTARYSCHOOL AGE CHILDREN AND THEIR FAMILIESOUTCOME: INCREASED RESILIENCY AND PROTECTIVE FACTORS“I wanted to thank you forhelping my family at thiscritical time in our lives: youcannot know how much (I)appreciated yoursupport…”~COS client“I like Homework Helpbecause it’s fun and it helpsme learn!”~Homework HelpParticipantBrain BoostProvides a fresh fruit or veggie snack to all children in K to Grade 6.Yellowhead Regional Go Girl ConferenceThe one-day, “get-active” Go Girl conference empowers female youth and teens (ages 11 to17) through confidence-boosting activities and workshops. It is the result of collaborationbetween communities in the Yellowhead region, and is hosted by a different community eachyear. Jasper is proud to have been the host of the 2012 Go Girl Conference 120 girls registered and participated 12 sessions were hosted by volunteer female role-models - each girl attended 3 session 2 key note speakers volunteered to lecture participants on nutrition and exerciseGo BroThe Go Bro Conference for boys ages 11-17was launched in 2012 as a counterbalance to theestablished Go Girl Conference, and with the same goals for its young male participants. 80 available participant spaces filled up immediately 11 male role models from the community volunteered to guide/facilitate sessions and activities.Babysitter’s Safety CourseOne course was held for children age 12+ in 2012, facilitated by the Middle ChildhoodOutreach Worker and featuring guest speakers such as a nutritionist, the fire chief, a first aidinstructor and a member of the RCMP. 16 youth successfully completed the courses and achieved certificationOn-line Safety ProgramAn information session was hosted by the Middle Childhood Outreach Worker about internetsafety and crimes related to technology for children, youth and their parents. 25 parents attended the sessionRoots of EmpathyA program that teaches human development and emotional literacy, and nurtures the growth ofempathy. Four trained instructors—the Prenatal to Preschool Outreach Worker, MiddleChildhood Outreach Worker, and a two community volunteers— teamed up with local familiesand facilitated three programs in Jasper Elementary School and École Desrocher’s Grade 1classrooms during both the 2011-2012 and 2012-2013 school years. 91 students received the Roots program in 2012Leaps and BoundsA learning resource exploring healthy lifestyle choices was hosted by the Middle ChildhoodOutreach Worker. 36 Grade 4 students participated inKids StuffBrings priority children together and helps them develop techniques to manage emotions andcope with stress. 8 students participated in the 2012 programHomework HelpSupervised by the Middle Childhood Outreach Worker Homework Help is a group program thatmotivates and assists elementary school age children with their school work. Throughout the school months of 2012, an average of 15 children came to each weekly session 5 high school students volunteered their time on a weekly basis to help support participantsKick Butt JuniorA one-day conference on smoking cessation was organized for Grade 5 students by the Youth/Teen Outreach Worker and facilitated by Grade 8-11 students under the guidance andsupervision of the Youth/Teen Outreach Worker . 32 Grade 5 students benefited from the workshop

2012 PROGRAMS & SERVICES FOR ELEMENTARYSCHOOL AGE CHILDREN AND THEIR FAMILIESOUTCOME: INCREASED RESILIENCY AND PROTECTIVE FACTORS“I personally feel really lucky tohave the OOSC program inJasper. Myself coming fromthe city, we had the programs,but it wasn't as personal as Ifind most of the programshere. I appreciate the effortthat is put into the OOSCprogram here and just wantedto send out my thanks forhelping (my child) have a greatsummer!” ~OOSC parentIn 2012, 540 provincialchildcare subsidies wereprocessed.The 2012 municipalcontribution to theOut Of School CareProgram was $6,000.Family Dances - Shake your assets!Family Dances are a great venue for parents, youth and children to gather, socialize and havesome fun. 2 Family Dances were held in 2012 at the multipurpose hall; the themes were St. Patrick’s Day,and Superheroes A total of 125 families participated in both dances - about 500 community members total.Outcome StoryA local business contacted me, hoping I could identify two boys between the ages of 11-12who I thought would benefit significantly from attending a summer camp, as they wished tosponsor the attendance of children who would not have such an experience otherwise.As an Outreach Worker, I am connected with many of Jasper’s families with children of this ageand am well situated to connect the families that would benefit most from an opportunity suchas this. I was thus able to register two boys into the camp.Both boys’ families reported that their children had an amazing and wonderful time.I believe that this was more than a one-time experience; as a result of their participation in thecamp, these boys have developed the confidence to since participate in other community programmingsuch as Go Bro, thus giving them further opportunities to be on par with their peers,develop their self-confidence and enhance social and physical skills that will help them to thriveas they develop into adulthood.Jasper Out-of-School Care Program (OOSC)The Jasper Out Of School Care program, which commenced operationin the community of Jasper in 1997, is a non-profit organization that isunder the administration of and subsidized by the Municipality of Jasper.The program accepts registration for children who are enrolled inkindergarten up to Grade 6 and is available after school hours, duringnon-student days and weekdays from 8:30am to 5:30pm during school breaks.The program is licensed under the provisions of sections 4 and 6 of the Social Care FacilitiesLicensing Act and has been accredited since 2011 by the Alberta Association forthe Accreditation of Early Learning and Care Services. Accreditation is a voluntarycommitment by Out of School Care programs. It demonstrates that the program goesbeyond basic requirements and meets best-practice standards of service delivery.2012 program highlights included lots of field trips to places like Maligne Lake and theJasper Tramway, skating in winter, recycled arts and crafts, cooking, swimming, gymgames, movies, snacks and lots of other fun-filled activities.Another highlight was a visit from the regional First Nations, Metis, Inuit Facilitator, whotaught the students about cultural practices such as traditional games.The introduction of iPads for collecting the extensive data required to maintain licensingrequirements and obtain provincial subsidies. 48 children were enrolled in the Out of School Care Program during the 2011-2012school year 52 children are currently enrolled in the Out of School Care Program during the 2012-2013 school year 2012 had the highest attendance in the history of the Summer OOSC Program(formerly called Summer Fun), at 55 children This school year, a grant from the Child & Family Services Authority made it possibleto provide an Enhancement Worker to assist a child with special needs during the timethey spend at Out of School Care. This aide has enabled childcare services to fulfilltheir mandate to provide “inclusive, accessible, affordable, quality childcare for all.” Due to the OOSC program now being year-round, accredited and licensed, it has attracteda full complement of staff with the highest level of certification. Three out offour current OOSC staff hold a Child Development Supervisor Certificate.

2012 PROGRAMS & SERVICES FOR PRENATAL TOPRESCHOOL AGE CHILDRENOUTCOME: INCREASED RESILIENCY AND PROTECTIVE FACTORSParent LinkParent Link services are provided through Community Outreach Services (COS), who workcollaboratively with parents and agencies in the community to provide a variety of guestspeakers, presentations and community-based programs.The Prenatal to Preschool Outreach Workers offer information and support for parents andcaregivers on how to assist with their child's learning, development and health.The Parent Link Playroom offers the opportunity to meet with other parents and families andspend time playing in an early childhood specific environment. From November, 2011, to October, 2012, the Parent Link Playroom received 3,600 visits Parent Link key areas of service: parent education; family support; early childhood developmentand care; information and referral 2012 programs included: Parent's Time; Breast Feeding Support Group; Informational Sessionswith Guest Speakers; Playtime at the Pool/Park/Beach; Toddler Story Time at the Library;Soccer; Science Club; Little Yoginis; Infant Massage; Sing with Me; Cook with Me, and more!Early HeadstartThrough this program, priority families are provided with a childcare space in the Jasper Centrefor Early Learning and Care at no cost to the family. The Centre offers an early childhoodcurriculum that supports children’s learning and school readiness and provides an atmosphereof enriched learning. The family is further supported by monthly home visits from an OutreachWorker to work with the family to respond to emerging needs and monitor the child’sdevelopmental progress. 3 families received support from this program in 2012Roots of EmpathyRoots of Empathy is an evidence-based classroom program, which has shown dramatic effectin reducing levels of aggression and violence among elementary school children while raisingsocial/emotional competence and increasing empathy. Its mission is to build caring, peaceful,and civil societies through the development of empathy in children and adults, using a newfamily as a model of unconditional caring and empathy. 3 families volunteered to be “Roots families” for the 2011-2012 school year 4 families volunteered to be “Roots families” for the 2012-2013 school yearPositive DisciplineA program facilitated by the Prenatal to Preschool Outreach Worker to provide parents withconcrete information on what positive discipline is and how to do it. Prenatal to Preschool Outreach Worker is trained to facilitate course 20 parents participated in the 4 week programTriple PThe Positive Parenting Program provides the opportunity for parents to work with specificbehavioural concerns in their children, attend seminars and connect with other parents dealingwith similar situations, and learn skills to encourage positive behavior in their children. Triple Pis facilitated by the Prenatal to Preschool Outreach Worker and is available for all parents andcaregivers of children and teenagers. Prenatal to Preschool Outreach Worker is trained to facilitate course Prenatal to Preschool Outreach Worker hosted a 3-session seminar series for 11 parents Prenatal to Preschool Outreach Worker hosted 2 full-day programs for 23 parents Prenatal to Preschool Outreach Worker provided 10 one-on-one programs for high risk parentsParenting After SeparationA course for post-separation parents that provides information, encourages parenting plans andpromotes mediation. The course is mandated for people applying for parenting, custody ofaccess orders in the provincial court. Prenatal to Preschool Outreach Worker is trained to facilitate course Prenatal to Preschool Outreach Worker facilitated 1 course in 2012 for 13 parents

2012 PROGRAMS & SERVICES FOR PRENATAL TOPRESCHOOL AGE CHILDRENOUTCOME: INCREASED RESILIENCY AND PROTECTIVE FACTORSCHIPSThe Prenatal to Preschool Outreach Worker facilitates and oversees the Children’s IndoorPlayground program, which encourages socialization and development of gross motor skills forinfants, toddlers and preschoolers. January to April and October to December, twice weekly An average of 30 to 60 participants attend each sessionFamily Dances - Shake your assets!Family Dances are a great venue for parents, youth and children to gather, socialize and havesome fun. 2 Family Dances were held in 2012 at the multipurpose hall; the themes were St. Patrick’s Day,and Superheroes A total of 125 families participated in both dances - about 500 community members total.Home VisitationThe Prenatal to Preschool Outreach Worker offers support to parents in their own home. Provided support to 11 families over the course of 2012ASQ & ASQ-SEThe Prenatal to Preschool Outreach Workers guide parents in completing the “Ages & Stages”and “Ages & Stages: Emotional/Social Questionnaires” developed to screen children fordevelopmental delays during their critical first 5 years. Through Parent Link, 40 children received developmental screening in 2012 OW provided train the trainer services for childcare staff, enabling them to implement toprogram in the daycare and nursery schoolFamily Literacy WeekOutreach Workers collaborated with other community agencies to plan and host events duringFamily Literacy Week, to raise awareness on literacy issues in our community and theresources and supports available. Parent Link hosted a literacy celebration with 15 families in attendancePetting ZooThe CFS Department co-sponsored a petting zoo for Jasper families to enjoy. The petting zoo ran for a full day in Centennial Park and received well over 300 families“I love the new iPad system(at the daycare) and gettingthe reports during theday. It is nice to see asnapshot of what is goingon.”~daycare parent“Thank you for being sogreat at what you do. (Mychild) loved every day ofdaycare because of you!”~daycare parentJasper Centre for Early Childhood Learning and Care:Meeting of the WatersJasper’s childcare services are provided through the Jasper Centre forEarly Childhood Learning and Care: Meeting of the Waters - or “theCentre” as it is colloquially known - is a non-profit, non-sectarianprogram administered and subsidized by the Municipality of Jasper. Itis the result of a collaborative effort from a number of early childhood service providersin the community, transforming a patchwork of programs into a solid base for children'soptimal development. The Centre combines two early childcare and educationalstreams – regulated child care and nursery school – into a single accessible service forchildren prenatal to age six.DaycareThe Centre’s daycare program is licensed by Alberta Child & Youth Services andprovides high quality care and learning opportunities for children from birth to schoolage. It has been accredited since 2007 by the Alberta Association for the Accreditationof Early Learning and Care Services. Accreditation is a voluntary commitment by childcare centres to demonstrate that their program exceeds basic requirements and meetsbest-practice standards in delivering early child care services. The Centre is proud ofthe standard of care that it offers to Jasper families.

2012 PROGRAMS & SERVICES FOR PRENATAL TOPRESCHOOL AGE CHILDRENOUTCOME: INCREASED RESILIENCY AND PROTECTIVE FACTORSDaycare program highlights for 2012 included incorporating physical activities such asbiking, swimming, skating and yoga into everyday routines, regular cooking and baking,a 10-week music program, trips to the Fire Hall and RCMP Detachment, crap applepicking, a ride on the Santa Train, a petting zoo, and a weekly reading program. In 2012, 53 FT childcare spaces were available in the Centre The Centre provided childcare services for more than 80 children in 2012 A grant from the Child & Family Services Authority made it possible to provide anEnhancement Worker to assist two children with special needs during the time theyspend at daycare. This aide has enabled childcare services to fulfill their mandate toprovide “inclusive, accessible, affordable, quality childcare for all.” The Centre collaborated with the Alberta Health Services Early Childhood DevelopmentProgram to assist in screening children for developmental delays and disabilities intheir critical first 5 years. The program facilitates the referral of families with childrendiagnosed with various developmental delays to resources available to them andremoves barriers to accessing these resources. Four out of ten daycare staff have the highest level of Childcare Certification The daycare space renovation, in conjunction with the Activity Centre renovation, wascompleted in the spring of 2012. The Centre held a celebratory Open House to markthe occasion, with 50 community members, parents, staff and municipalrepresentatives in attendance.Nursery SchoolThe Centre’s Nursery School program consists of a part-time program for children aged3 and a part-time program for children aged 4. The 3-year-old program runs two days/week and the 4-year-old program runs three days/week. Nursery School is for familiesthat do not require childcare, but would like their child to benefit from high qualityprogramming and socialization in a group setting.Nursery School staff plan alongside daycare staff to ensure that consistentprogramming is offered for all children of the same age enrolled in the Centre. All of thethemes are child-centered and based on children's interests.Nursery School program highlights for 2012 included incorporating physical activitiessuch as biking, swimming, skating and yoga, cooking and baking, a trip to the Fire Hall,a ride on the Santa Train and fascinating monthly themes. 10 children were enrolled in the spring 2012 3-Year-Old Program 14 children were enrolled in the spring 2012 4-Year-Old Program 6 children are enrolled in the fall 2012 3-Year-Old Program 10 children are enrolled in the fall 2012 4-Year-Old Program In 2012, Nursery School moved from the Jasper Elementary School to the newlyrenovated space in the Centre.

2012 PARTNERSJasper CFS staff worked with the followingorganizations in various capacitiesAlberta Child Care Accreditation Funding ProgramAlberta Child Care AssociationAlberta Health & WellnessAlberta Health Services – Early Childhood DevelopmentAlberta Resource Centre for Quality EnhancementAtco.Bombshell/RansomBrewster Travel CanadaCaribou CATCoco`s CaféD’ed Dog Pub & GrillDTMinc.École DesrochersFairmont Jasper Park LodgeFreewheel CycleFriends of Jasper National ParkHinton Friendship Centre (Mamowichihitowin)Jasper Food BankJasper Inn and SuitesJasper Open YogaJasper Rafting AdventuresJasper Riding StablesJasper Rotary ClubJasper Seniors SocietyJasper TramwayJasper Victims ServicesJasper Volunteer Fire BrigadeMaligne Lake ToursMiette Hot SpringsMountain Express TaxiMountain Park LodgesNatural PodPatricia Lake BungalowsParks CanadaRevenue CanadaRockaboo Mountain AdventuresRoots of EmpathyRoyal Canadian LegionSawridge Inn & Conference CentreSeeds of EmpathyStychen TymeSummit Massage TherapySundog Tours Co.Super A GroceryTekarra Color LabTown of Banff—FCSSTown of EdsonTown of HintonUniversity of AlbertaUniversity of CalgaryYellowhead County—FCSSCFS collaborated with the followingorganizations and communityrepresentatives through their membershipin the Jasper Community TeamAlberta Health Services - AddictionsAlberta Health Services - Public HealthAlberta Health Services - Mental HealthAlberta Human ServicesAlberta EmploymentAB Children & Youth ServicesCulture and Recreation - Municipality of JasperCreative Campus Alberta - JasperCommunity Representatives for each life stage:• Prenatal/preschool - Wendy Hall• Middle childhood -M.C. Chorney• Youth and Teen - Nancy Taylor• Young adult - Keslin Park• Adult - Jim Runka• Seniors - Janet BarkerÉcole DesrochersGrande Yellowhead Public School DivisionHIV West YellowheadJasper Ministerial AssociationJasper Hotel AssociationJasper Emergency ServicesJasper Municipal CouncilJasper Senior’s SocietyJasper Food BankJasper Adult Learning CouncilJasper Employment CentreJasper Habitat for the ArtsJasper RCMPJasper Rotary ClubJasper Jr./Sr. High SchoolJasper Elementary SchoolJasper Victims Services UnitJasper Municipal LibraryMS FoundationNorthern Alberta Brain Injury Society (NABIS)North Central Alberta Child & Family Services AuthorityOUTJasperParks CanadaYellowhead Emergency Shelter (YES)If you have questions or feedback about social issues in thecommunity that you’d like to share, or about this annual report,we’d love to hear from you. Please contact:Jasper Community & Family Services, Municipality of JasperPO Box 1090Jasper AB T0E 1E0Ph: 780-852-2100www.jasper-alberta.comkwaxer@town.jasper.ab.ca

VOLUNTEER HOURS BANKVolunteer Positions Functions (equivalent) Rates Hours ValueBoard/committeemembersManagement consultant $38.55 419.5 $16,171.73Income tax preparation Accounting $21.29 42 $894.18Donation sorters/foodhampersChildren’s CentreClassroom AideHouse keeper/cleaner $14.39 96 $1,381.44Early childhood educator $15.32 291 $4,458.12Community events Maintenance $15.96 160 $2,553.60Community events Event planner $20.81 206 $4,286.86Mentors/peer supporters Community worker $20.87 360 $7,513.20Seniors supportsWilderness accessequipment operatorIn-home support/disabilityworker$20.87 104 $2,170.48Ski instructor $20.00 32 $640.00Program Instructor Yoga Instructor $25.00 20 $500.00Program Instructor Professional Musician $175.00 6 $1,050.00Musician/entertainerProfessional musician/entertainer$175.00 20 $3,500.00Program Instructor Certified Mountain Guide $125.00 80 $10,000.00Program facilitator Facilitator $20.87 106 $2,212.22Roots of Empathy Family Teacher’s aide $17.69 72 $1,273.68Community Dinner mealpreparationDocumentaryIntervieweesLine cook $13.50 1440 $19,440.00Facilitator $20.87 16 $333.92Total $78,379.43