Critical Incidents for Intercultural Communication - NorQuest College

Facilitator and Activity Guide50. “Sometimes we have to make sure we set expectationsin the class. Like this is how it is done, you know, andthis is also how it is done in an office and outside.It is not just within here: there are certain rules thatyou need to follow in a work situation, in a schoolsituation.”Facilitator and Activity GuideBibliography and Suggested ReadingsAnisef, P., & Kilbride, K. (Eds.). (2003). Managing twoworlds: The experiences and concerns of immigrant youthin Ontario. Toronto, ON: Canadian Scholars’ Press.Apple, M. (2004). Ideology and Curriculum (3rd ed.). NewYork: Routledge Falmer.Bannerji, H. (2000). The dark side of the nation: Essays onmulticulturalism, nationalism and gender. Toronto,ON: Canadian Scholars’ Press.Bennett, J. M., Bennett, M. J., & Allen, W. (2003).Developing intercultural competence in the classroomculture as the core: Perspectives in second language education.Charlotte, NC: Information Age Publishing.Bennett, M.J. (1986). A developmental approach to trainingfor intercultural sensitivity. International Journal ofIntercultural Relations, 10(2), 179–95.Bennett, M.J. (1993). Towards ethnorelativism: A developmentalmodel of intercultural sensitivity. In M.Paige (Ed.), Education for the Intercultural Experience.Yarmouth, ME: Intercultural Press.Page 70Critical Incidents for Intercultural CommunicationCritical Incidents for Intercultural Communication Page 71