(EIM) and Data Governance - PPC

Enterprise Information Management andData GovernanceMike Fleckenstein2. Enterprise Information Management/Governance Overview ________________EIM’s main functions are the collection of decision rights, processes, standards and policies required tomanage, maintain and exploit information as an enterprise resource. This can be achieved by theinteraction of an EIM Group (EIMG), Data Governance Council (DGC), the Services Bureau (SB) andData Stewards (DS).The DGC can be viewed as strategic in nature. Its main function is to regulate and prioritize competinginformation requests. The EIM Group’s main responsibility is to facilitate new data requests and requestsfor changes in data and to ensure that data is being maintained consistently enterprise-wide. The SB’sfunction is operational in nature. Its main mission is to implement the EIMG’s requests. Finally the DSare the individual gatekeepers for specific data. Their main role is to oversee the validation anddissemination a specific sub-set of data. Below is a summary of each body’s role and the interactionbetween these entities:The Enterprise Information Management Group (EIMG) is the central component to Data Governance.They are responsible for facilitating all data requests for new and changed data from the users (via theCustomer Services Group (CSG)). The EIMG works with the Services Bureau (SB) to obtain an estimatefor the requested work and provides this estimate back to the users (via CSG). Once funding isestablished the EIM Group ensures that the data request is architecturally sound. Their tasks include:• Brokering data requests for new and changed data from the users (via CSG);• Advising the Data Governance Council (DGC) on the priority of requests;• Chairing the DGC;• Assuring that data requests are met (i.e., owners of the data request);• Working with the Services Bureau (SB) to ensure that data requests are met in anarchitecturally sound way; and• Monitoring the information architecture to ensure that it is sound and advising the DGC onchanges and strategy.The Services Bureau (SB) is made up of Technical Staff members. There are two main components ofthe SB: the Data Services Bureau (DSB) and the Business Intelligence Service Bureau (BISB). The DSBfocuses on the actual data entering the Infrastructure Data Repositories and the BISB focuses on thedata consumption from Infrastructure Data Repositories data in the form of Reports, Dashboards,Scorecards, etc. The SB tasks include:• Executing the vision of the DGC and working with the EIM on how to best implement a givendata strategy;• Advising the EIMG on technical strategy and limitations related to data;• Assisting the EIMG, DGC and DS with data quality by running, monitoring and explainingdata profile reports;• Assuring a quality physical data architecture (DSB);• Guiding the business intelligence strategy (BISB); and• Developing the standard set of corporate reports requested by the DGC.The Data Stewards (DS) are subject matter experts (SMEs) from the business side. There are bothtactical as well as operational Data Stewards. While both are ‘gatekeepers’ for data completeness,standards and quality, tactical DS help set the guidelines while operational DS apply them on a day-to-www.ppc.com 2