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(EIM) and Data Governance - PPC

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Enterprise Information Management <strong>and</strong><strong>Data</strong> <strong>Governance</strong>Mike FleckensteinServices Bureau<strong>and</strong> maintain st<strong>and</strong>ard reports; in fact, the BISB of the SB will act as the central reporting officethrough which all requests for st<strong>and</strong>ardized reports come.• It is the SB’s (specifically DSB’s) role to underst<strong>and</strong> <strong>and</strong> integrate various repositories (MDM,ODS, DW, <strong>Data</strong> Marts, etc.) that are critical to data <strong>and</strong> data sharing.• The SB will implement most changes in business process <strong>and</strong> recommend major changes inbusiness process to the DGC.• The SB has the responsibility to advise the <strong>EIM</strong>G <strong>and</strong> DGC of technology (or other types of)limitations regarding the DGC vision; this is why one or more members of the SB might also beDGC members.• The SB will work with the <strong>EIM</strong>G on projects requiring Master <strong>Data</strong> to ensure that the project hasthe required access to the data from the proper source <strong>and</strong> that reports correctly reflect all Master<strong>Data</strong> enterprise-wide.• Upon approval of the DGC, the SB will work with the <strong>EIM</strong>G to retire legacy <strong>and</strong> unusedapplications after a certain acceptable period of time when newer applications or tools aredeployed to replace them. It may require the help of IT persons to execute this.Table 4: Services Bureau Roles <strong>and</strong> Responsibilities7. The <strong>Data</strong> Stewards (DS)The <strong>Data</strong> Stewards (DS) are subject matter experts (SME) from the business side. These ‘power users’are identified by the business with the recommendation of the DGC. DS work with users <strong>and</strong> the <strong>EIM</strong>G toensure that data quality remains high, by monitoring <strong>and</strong> correcting data errors <strong>and</strong> duplications.DS are considered data SMEs for their respective business functions <strong>and</strong> processes. Their role asstewards is to guide <strong>and</strong> influence others in implementing the changes necessary to improve data quality.They are viewed as the leaders of the data quality improvement effort <strong>and</strong> they define <strong>and</strong> monitor qualitymeasures to justify the program. They work closely with the <strong>EIM</strong>G to facilitate Master <strong>Data</strong> dissemination.<strong>Data</strong> Stewards (DS)Activities, Roles <strong>and</strong> Responsibilities• The majority of <strong>Data</strong> Stewards will be operational; their main mission is to ensure data quality for thedataset they are assigned. A few <strong>Data</strong> Stewards will be tactical; they will work with the <strong>EIM</strong>G <strong>and</strong>DGC to set the data quality <strong>and</strong> stewardship st<strong>and</strong>ards <strong>and</strong> guidelines.• <strong>Data</strong> Stewards will be identified for all major pieces of Master <strong>Data</strong> within the organization. Their jobwill be to assist with <strong>Data</strong> <strong>Governance</strong> across the board. These stewards may physically reside invarious departments, such as Operations, Finance, HR, etc.www.ppc.com 8

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