Download PDF - Management & Business Academy - Jobson
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“My patients will tell me if<br />
they are not happy”<br />
WRONG!<br />
% experiencing<br />
at appointment<br />
% telling<br />
the doctor<br />
Eyes dried out when wearing CL’s 81% 44%<br />
Contact lenses felt uncomfortable at EOD 73% 34%<br />
Eyes felt irritated when wearing CL’s 60% 26%<br />
Ability to see changed throughout the day 52% 18%<br />
Among patients switching to another brand of lens at last appointment<br />
CIBA Vision data on file, 2007.<br />
2007-05-0535
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