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dResCare Youth Solutions Page 9GRIEVANCECOMPLAINT PROCEDURESfor TANF Youth Services Work Experience TraineesGRIEVANCE PROCEDURESIf you have a programmatic grievance you should discuss <strong>the</strong> matter with your Arbor representativecannot be resolved submit a letter <strong>of</strong> grievance toIf <strong>the</strong> problemChief Operating OfficerArbor Education Training515 Congress Avenue Suite 1400Austin TX 78701If you do not receive a decision at this level within 30 calendar days <strong>of</strong> filing <strong>the</strong> grievance or if you are dissatisfiedwith <strong>the</strong> decision or if a written decision is not provided to you you may file a review with <strong>the</strong> Executive Director <strong>of</strong>your regional workforce board Name and address are provided belowExecutive DirectorOrganizationMailing AddressCity State ZipIf a written decision is not provided to you within 60 days <strong>of</strong> filing you may appealDirector <strong>of</strong> Civil Rights CenterUS Department <strong>of</strong> Labor200 Constitution Avenue NW Room N4123Washington DC 20210to <strong>the</strong>A grievance must be filed within one year <strong>of</strong> <strong>the</strong> alleged violation Appeals to <strong>the</strong> Secretary <strong>of</strong> Labor must be madewithin 10 days <strong>of</strong> receipt <strong>of</strong> a decision or failure to receive a written decisionCOMPLAINT PROCEDURESIf you as TANF program participant or applicant believe that your rights are being violated due to an act <strong>of</strong>discrimination based on race color sex national origin religion age political affiliation citizenship or belief you mayfile a complaint <strong>of</strong> discrimination with <strong>the</strong> United States Department <strong>of</strong> Labor 200 Constitution Avenue NWWashington DC 20210 within 180 days <strong>of</strong> <strong>the</strong> alleged occurrenceComplaints <strong>of</strong> discrimination based on handicap must be file locallywith <strong>the</strong>Workforce Development Board City State ZipIf dissatisfied with <strong>the</strong> local decision you may appeal to <strong>the</strong> US Department <strong>of</strong> Labor at <strong>the</strong> address above within180 days <strong>of</strong> <strong>the</strong> decision or 90 days from <strong>the</strong> filing <strong>of</strong> <strong>the</strong> complaint whichever is earlierIt is understood that no TANF recipient or o<strong>the</strong>r person shall intimidate threaten coerce or discriminate against anyindividual for <strong>the</strong> purpose <strong>of</strong> interfering with any right or privilege secured by Title VI <strong>of</strong> <strong>the</strong> Civil Rights Act <strong>of</strong> 1964and Section 34 8 <strong>of</strong> <strong>the</strong> Federal Regulations or because <strong>the</strong> person has made a complaint testified assisted orparticipated in any manner in an investigation proceedings or hearingArbor ET LLC All Rights Reserved Worldwide This document is for <strong>the</strong> sole use <strong>of</strong> Arbor andor ResCare personnel onlyand may contain confidential and privileged information Any unauthorized review use disclosure or distribution is prohibitedMay 17 2010

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