Connect - Parkway Pantai

Excellence26Excellence 27ConnectConnectAbove and BeyondParkwayHealth’s journey to excellence.ForgingAheadParkway Holdings is awarded for itscommitment to creating a culture of lifelonglearning in the workplace.Parkway Holdings emerged as one of six winners in the CorporateCategory of the Lifelong Learner Awards 2008 — organised byMediaCorp in collaboration with the Workforce DevelopmentAgency and partners NTUC and Spring Singapore.The award — in recognition of ParkwayHealth’s creationof a work environment which encourages learningand productivity — was presented to Mr Dan Snyder, GroupExecutive Vice President and Chief Executive Officer.In accepting this award, Mr Snyder said “ParkwayHealthis a learning organisation, constantly striving to understandhow to improve ourselves. We strongly encourage our peopleto develop themselves during their careers at ParkwayHealth,and we invest in their journeys of lifelong learning, so thatthey can become more effective professionals in carrying outour mission of making a difference in people’s lives throughexcellent patient care.”Ms Ann Yong, Group Senior Vice President of PeopleResources added that “Beyond both in-house and externalcourses and skills upgrading programmes for ouremployees, ParkwayHealth also has formal and informallearning through mentoring, on-the-job coaching, andimpact planning within work teams under our employeeengagement programme.”As part of ParkwayHealth’s talent development initiative,the company has rolled out the Healthcare ExecutiveResidency Programme for people who are inspired toestablish a career in the field of healthcare. ParkwayHealthhas also implemented the performance managementprocess, which encourages openness in communicationbetween supervisors and employees, so that they can jointlyassess performance and identify the employees’ learningand development needs.Ms Guna D., Senior Nurse at Mount Elizabeth Hospital,who has been with ParkwayHealth for 17 years, is one ofmany employees who has benefitted from the organisation’spro-learning policies. “Over the years, I have gone formany courses and upgrading programmes, including acompany-sponsored diploma in nursing course at NanyangPolytechnic, allowing me to acquire new knowledge andimprove my skills. Ultimately, it is the patients who benefit,as I am able to apply what I have learnt to provide themwith better quality of care,” she explains.Shining GoldParkway Hospitals Singaporeand Parkway Shenton wontheir first Gold Awards in theSingapore HEALTH (HelpingEmployees Achieve Life-Time Health) Award 2008 —organised by the Health Promotion Board to give nationalrecognition to organisations with commendable WorkplaceHealth Promotion (WHP) programmes.Parkway Hospitals Singapore and Parkway Shenton haveinitiated numerous programmes to encourage staff to leadhealthy lifestyles, including pilates, salsa and qigong lessons,an in-house Vertical Marathon and a bowling tournament.Some ParkwayHealth employees who have benefittedfrom these health programmes admitted that beforethe introduction of such programmes, they used to leadthe inactive lifestyle of typical office workers. Todaythey go to fitness clubs to workout regularly thanks tocompany subsidies, and get to try out new and differentsports and activities like kickboxing and yoga, as part ofParkwayHealth’s BodyHealth initiative.Most Popular PosterRecently, the Ministry of Health held its 5th NationalClinical Quality Improvement Poster Competition, andthe 42 finalists’ posters were exhibited at the Ministry’sClinical Quality Improvement Conference, which ran from13-14 October 2008, at the Suntec Convention Centre. DoingParkwayHealth proud was the team from Mount ElizabethHospital, who clinched the Most Popular Poster awardfor their work on Omission of Medications. The 750-oddparticipants at the conference were invited to vote fortheir favourite poster and it is clear from the results thatParkwayHealth’s poster was the most popular choice.Noting several cases of medication omissions in Wards11 and 13 of Mount Elizabeth Hospital in 2007, the teamrepresented by Dr Patrick Tan, Angeline Tham, Teow GeokEng, Haryani, Charlotte Tan, Gary Finck, Loh Woon Yee,Joyce Goo, Perlyn Chen, Marlyn Maddatu and led by SisterHaryani of Ward 11, decided to study the problem andfigure out how it could be eliminated.LIFE Ads Garner AwardParkwayHealth commissioned an advertisement publishedin several Singapore Press Holdings (SPH) newspaperswhich won SPH’s Advertisement of the Month award forthe month of May.These “LIFE” advertisements were subsequently chosenby SPH staff members as the best advertisement for themonth of May in the organisation’s monthly employee poll.Ms Rosanna Cil, ParkwayHealth’s Chief CommunicationsOfficer, said “The campaign was designed to distinguishParkwayHealth as Asia’s leading healthcare providerthrough its approach, ambition and attitude towardsmedical services and patient care. It focuses onParkwayHealth’s belief in only first-class healthcare,showcasing the organisation’sdedication in providing thebest specialist expertisecoupled with the mostadvanced medical technologiesto achieve the finest clinicaloutcomes.”The “LIFE” advertisementwas conceptualised anddesigned by the GroupCorporate Communications team and Ogilvy Healthworld,Singapore as part of a series of seven advertisements forParkwayHealth’s global brand campaign.