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ANNUAL REPORT 2010/11 - Parramatta City Council

ANNUAL REPORT 2010/11 - Parramatta City Council

ANNUAL REPORT 2010/11 - Parramatta City Council

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DEVELOP AN ENVIRONMENT IN WHICH BUSINESSES CAN BEDYNAMIC, PROSPEROUS AND SOCIALLY RESPONSIBLEECONOMY AND DEVELOPMENT PILLAREXPENDITURE BY SERVICE AREAProperty Asset Management(43%)Tourism and Events (12%)HOW DID WE RATE AGAINST SIMILAR COUNCILS?Net amount spent per resident on cultural services<strong>Parramatta</strong>2520Group AverageRegulatory Services (13%)15Arts and Culture (16%)Dollars1015.6417.0920.7521.3120.99Development Services (16%)5HOW DID OUR RESIDENTS RATE US?Quality of <strong>Council</strong>’s Riverside TheatresPer cent7060504030<strong>2010</strong>06465647008 09 10 <strong>11</strong>70% of surveyed patrons were satisfied or verysatisfied with the quality of <strong>Council</strong>’s Riverside✔Theatres, 6% higher than <strong>2010</strong>006/0707/08 08/09 09/10 10/<strong>11</strong>The net amount (minus revenue generated) <strong>Council</strong>spends per resident on cultural services such as artgalleries, exhibition centres and performance theatrescontinues to be significantly higher than the groupaverage. (Group average figures not available for <strong>2010</strong>/<strong>11</strong>)WHAT ELSE DID WE ACHIEVE?• adopted the <strong>Parramatta</strong> Visitor Strategy 20<strong>11</strong>/16 to position<strong>Parramatta</strong> as a leisure destination for our key targetmarkets• presented and hosted 1,839 Riverside Theatres events withattendances exceeding our 120,000 target• progressed <strong>Council</strong>’s Archives digitisation project, scanningmore sought after records in preparation for online access• completed the final draft of <strong>Council</strong>’s revised StrategicAsset Management Plan and integrated it with <strong>Council</strong>’sCommunity Strategic Plan, Long Term Financial Plan andResources PlanHidden stories are brought to life, revealing fascinating insights into<strong>Parramatta</strong>’s rich history in a series of walking tour brochures• appointed a full time Court Officer to represent <strong>Council</strong>in the <strong>Parramatta</strong> Local Court for ‘mentioned matters’and prepare representations for review by <strong>Council</strong>’sAdjudication Panel• continued <strong>Council</strong>’s successful Red Star system whichidentifies applications at lodgement that can bedetermined within 40 days• established a Blue Dot system which identifies morecomplex applications that can be determined within 60 days• reduced the number of outstanding DAs that were over 80days and saw a significant increase in the total value ofworks approved, with a slight favourable reduction in meannet processing time.PARRAMATTA CITY COUNCIL - <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2010</strong>/<strong>11</strong>21

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