3.3.4. Evaluating Social <strong>Networks</strong>From a Social Local <strong>Networks</strong> perspective, The Big Society policy and legislative agenda,proposed as <strong>the</strong> basis <strong>for</strong> a political economy and civil society, advocates less public sectorinvestment and intervention yet greater levels of civic activism, with power dispersed fromWhitehall to town-halls, local councils and communities. The strategy behind <strong>the</strong> newlocalism bill is based on community empowerment, opening up public services, andendorsing social action to bring about change. The methods used to realise this strategyinclude redirecting power and authority to <strong>the</strong> lowest possible levels; providing greatertransparency and creating new planning laws permitting more direct action from citizens. Thecoalition has taken a number of measures including <strong>the</strong> creation of <strong>the</strong> Big Society Bank, BigSociety Network and Vanguard type communities; Office <strong>for</strong> Civil Society; creation of 5000community based organisers and various o<strong>the</strong>r structural re<strong>for</strong>ms to support <strong>the</strong> Big Societyinitiative (Coote, 2011, Goodchild, 2010, Conservative Party., 2009 ). Abel and colleaguesexplored <strong>the</strong> role of compassionate community networks in Weston-super-Mare whichsupport terminally ill patients at home (Abel et al., 2011). They illustrate how communitiesmay be successfully mobilised in such respects. A community development model was usedin favour of a service delivery model associated with traditional community developmentinitiatives because mentor participants were grassroots volunteers as opposed to healthcareprofessionals. However <strong>the</strong> Social Local Network objective of <strong>the</strong> Big Society has had littlesocial effect, and led Wells and colleagues to conclude that ‘Civic Ties and Social Action MayImprove Policy, but are not <strong>the</strong> whole solution’ (Wells et al., 2011: p.18).3.3.5 Evaluating Clinical <strong>Networks</strong>Formed: Clinical professional networks initially <strong>for</strong>med in an enclave mode (Harris,2005).Characteristics: Assemblage of willing stakeholders including active healthcareprofessionals and active citizens/residents (as opposed to traditional and completelycentralized model)Functions: supporting improvements in pathways and outcomes of care. Need tounderstand new clinical senates & function of new clinical networks in <strong>the</strong> newhealthcare system. Well established and consist of groups of experts andprofessionals, including patient and carer intermediaries, who converge aroundcertain pathways or conditions.Leadership: distributed and emergent leadership emanates from a variety of willingstakeholders who want to engage; to weave and sustain communicationsGovernance: communication is essential to good governance; members conversingand constantly seeking to sustain <strong>the</strong> networks’ dynamism and promotion of values.Here-within, good leadership should ensue.Failure: All coalitions/collaborations have <strong>the</strong> potential to breakdown, so require aneffective and aspiring leader to take <strong>the</strong> reins (and maintain momentumThis section briefly explores current networks emerging in healthcare such as clinicalnetworks and CCG <strong>Networks</strong> of GPs. Managed Clinical <strong>Networks</strong> (MCNs) have evolvedrapidly since <strong>the</strong> Scottish Office DH (1999) defined it as: “...linked groups of healthprofessionals and organisations from primary, secondary and tertiary care, working in a45
coordinated manner, unconstrained by existing professional and organisational boundaries toensure equitable provision of high quality and clinically effective services” (Baker andLorimer, 2000: n.p). Harris (2005) questions <strong>the</strong> usefulness of this definition because itencompasses a number of contrasting networks. Clinical or health service delivery networksencompass an assembly (three or more) of autonomous organizations that connect toprovide evidence-based health care services (Huerta et al., 2006). Hybrid networked <strong>for</strong>mssuch as <strong>the</strong> NHS itself exists within <strong>the</strong> three overarching types, whereby <strong>the</strong> managednetwork encompasses a blend of hierarchies and networks (e.g NHS managed networks).Experts are increasingly seeking knowledge beyond <strong>the</strong> confines of organizational levels ofanalysis pertaining to inter-organizational networks (whole networks at <strong>the</strong> networked level ofanalysis) (Provan et al., 2007).Whole networks relate to solidity, centralization, and <strong>the</strong> continuation of sub-networks orfactions (Provan et al., 2007). Examination of <strong>the</strong> impact of ‘whole networks’ is relatively rare[...], although <strong>the</strong>re are examples in <strong>the</strong> literature using network professionals’ perceptions ofimpact or single case study examination of change in clinical process and/or outcome [...].The range of impacts that could be examined is large, and <strong>the</strong>ir perceived importance islikely to vary across stakeholders [...]. (Guthrie et al., 2010: p.113). It was reported thatclinical networks should be retained and streng<strong>the</strong>ned in <strong>the</strong> new NHS system, and thatnetworks should have a stronger role in commissioning, in support of CCGs and <strong>the</strong> NHSCommissioning Board. Payne (2011) noted how several types of networks will be required in<strong>the</strong> new healthcare system including NHSCB supported networks; CCG supported networksand Professional <strong>Networks</strong>. Some future networks will be determined by NHSCB, somedetermined by CCGs in adherence to local priorities and modes of working and somedetermined by professional networks (<strong>the</strong> restructured NHS will still need professionalnetworks). McLean contrasts clinical networks and clinical senates:Although <strong>the</strong>y can take many <strong>for</strong>ms, clinical networks are usually specific to a clientgroup, disease group or professional group. <strong>Networks</strong> can undertake a range offunctions, including supporting improvements in pathways and outcomes of care.Clinical senates, however, are intended to bring toge<strong>the</strong>r a range of experts,professionals and o<strong>the</strong>rs from across different areas of health and social care to offeraccess to independent advice about improvements in quality of care across broadgeographical areas of <strong>the</strong> country (McLean, 2011: n.p).Much interest has been raised since <strong>the</strong> Coalition Government’s response to <strong>the</strong> FutureForum Report in response to proposals <strong>for</strong> new clinical senates, and <strong>the</strong> function of clinicalnetworks in <strong>the</strong> new system (McLean, 2011). National clinical networks are well establishedand consist of groups of experts and professionals, including patient and carerintermediaries, who converge around certain pathways or conditions (e.g cancer care). Thecoalition government seeks to streng<strong>the</strong>n current networks and provide <strong>the</strong>m with <strong>the</strong> meansto envelope additional areas of specialist care. Subsequently, clinical networks will have amore robust role in commissioning to support <strong>the</strong> NHS Commissioning Board and localCCGs (Irani, 2011). Managed Network effectiveness is often correlated with centrality ofauthority and power; however:In reality, <strong>for</strong> any network to be effective, it will need some degree of goodmanagement, but it does not need to operate at this level of maturity. It is suggestedthat <strong>the</strong> term managed clinical networks is reserved <strong>for</strong> <strong>the</strong> specific type ofhierarchical network described in <strong>the</strong> literature. In reality most clinical networks do notcon<strong>for</strong>m to <strong>the</strong> characteristics of a managed hierarchical network (Harris, 2005: n.p).46
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