Self Directed Learning Package - University of Queensland

135 • Self Directed Learning Package - CareworkerCultural considerationsThinking PointWhat if, instead of being of Australian descent, Alfredwas from another country and spoke very little or noEnglish?How might this affect his care?Australia has a diverse, multicultural population. Over 22% ofAustralia’s population was born overseas, representing over200 different countries. 1 Residents and family members fromculturally and linguistically diverse (CALD) populations may haveparticular needs related to end of life care.Key PointHaving said this, do not make assumptions aboutcultural needs based on a resident’s language,religion or country of origin. All residents from aCALD background require careful assessment.Here’s some useful tips for getting it right:• Do not hesitate to ask about relevant cultural aspects ofcaring for a resident• Be aware of customs that show respect• Respect that people have different reactions towards deathe.g. for some Indigenous Australians speaking the name of adeceased person can cause considerable stress• Communicate in ways that are appropriatee.g. avoid the use of jargon and translate information intoterms the family and resident can understand• Just because someone can understand spoken English doesnot mean they can automatically read it as well.