Safe Communities Kit: Be Safe - Ministry of Justice

WORKING TOGETHER FOR SAFE COMMUNITIESOnly pay for services you have received. If you areasked to make a down payment or deposit, 10% shouldbe enough. Before you make any commitments, tell theperson you will call them back. Once you hang up, checkwith the Better Business Bureau, consumer servicesoffice or police.Home Repair FraudA door-to-door contractor or contractors who are just inthe neighbourhood may claim your house needsrepairs to prevent extensive damage. Be wary of quickestimates or anyone who offers to perform work younever requested.Never deal with anyone who will not provide localreferences, asks for money before starting the work orwants to use special materials.If you think you need repair work done, get detailedestimates from at least three contractors, and makesure the written contract includes all the verbal promisesmade by the seller.Contractors who sell door to door must belicensed. Ask for their business card, a copy of theirregistration and check their references. All contractsmust include a seven-day cancellation clause. You donot have to give a reason for cancelling.Confidence GamesBe aware of confidence scams where someone triesto earn your trust, and asks you to perform what seemslike a noble task. Alert the Better Business Bureau or thepolice if you are suspicious, or if you think you have beendefrauded.The Ministry of Public Safety and Solicitor General,Consumer Services Division provides advice andassistance for resolving consumer problems.Knowledge is powerful protection against fraud anddeception. Look under consumer services/ consumerprotection in the blue pages of your phone book, or visitthe Ministry’s website at www.pssg.gov.bc.ca for moreinformation.Before you sign a contract or pay any money, makesure you fully understand the terms. If you are at allconcerned, contact the Better Business Bureau or yourlocal consumer services office.21