Plumrose USA Breaks Ground on $70 Million Facility - Council Bluffs ...

2012 1ST QUARTERTom Hanafan, Mayor of Council Bluffs; Matt O’Reilly, Chair of Pottawattamie County Growth Alliance; Bob Mundt, President/CEOof the Council Bluffs Area Chamber of Commerce; Iowa Senator Mike Gronstal; Terry Bailey, Director of Business Development forPottawattamie County Growth Alliance; Lynn Grobe, Pottawattamie County Board of Supervisors; David Schanzer, CEO of <strong>Plumrose</strong> <strong>USA</strong>;Mike Rozzano, COO of <strong>Plumrose</strong> <strong>USA</strong>; and Freddy Mortensen, CPO of <strong>Plumrose</strong> <strong>USA</strong>.<strong>Plumrose</strong> <strong>USA</strong> <strong>Breaks</strong> <strong>Ground</strong> on $70 Million FacilityOn Tuesday, November 8, 2011, <strong>Plumrose</strong> <strong>USA</strong>broke ground on a $70 million cold-cut slicing facilityin Council Bluffs. The new facility increases <strong>Plumrose</strong>’sability to meet customer demand. It is to be built northof the intersection of South 32nd Street and 21stAvenue. The new facility will be LEED- certified, whichmeans it will meet strict “green” building standardsand will create around 100 new jobs. The productionfacility will be open by October 2012.“We have been battling to keep up with demandfor some time, and our employees have shown greatflexibility by working weekends to process orders andto service our customers,” said CEO David Schanzer.“Therefore, we have no doubt that investing in a newmodern facility is the best solution to safeguard thefuture of the business.”The project has been aided by the IowaDepartment of Economic Development with $520,000in benefits under the Grow Iowa Values FinancialAssistance Program, and will receive a $600,000capital investment tax credit. In addition, a 60 percenttax abatement for 12 years has been granted by theCity Council. This is expected to generate more than$3.2 million in benefits for the company.“Expanding an existing business is good newsfor the region,” said Terry Bailey, Director of BusinessDevelopment for the Pottawattamie County GrowthAlliance. “Not only are we establishing a new facility,but we are growing our economy. It is great tocelebrate the creation of new jobs in Council Bluffs.”ECONOMIC UPDATE ....3CEE BEE AMBASSADORS ....3YOUTH LEADERSHIP ....4ABC CLINICS ....4ANNUAL REPORT . . 5-7DOWNTOWN STREETSCAPE MAP ....8LEGISLATIVE COFFEES ....8FUNDRAISING CAMPAIGN . . . 10RESTAURANT NIGHT OUT . . . 10NEW MEMBERS . . . 11RIBBON CUTTINGS 12-13CB DAY AT THE LEGISLATURE . . . 13RENEWING MEMBERS . . . 14BUSINESS AFTER HOURS . . . 14CALENDAR . . . 16MEMBER SPOTLIGHT . . . 16

2tsbank.comTREYNOR COUNCIL BLUFFS MACEDONIANamed #1 in High Performance inthe State of Iowa 2 Years Running** According to the Iowa Banking Magazine among all C-Corporation banks in Iowa and in the asset size of $100 - $250M.MEMBER FDIC

3Since early October, the economic developmentactivities of the Alliance have been moving at a quickpace. On November 8th, <strong>Plumrose</strong> <strong>USA</strong> broke groundon a $70 million state-of-the-art, LEED certified,coldcut slicing and packaging facility. The new facilityis located at South 32nd Street and 21st Avenue andwill be their second plant inCouncil Bluffs. The openingfor this building is plannedfor October of 2012 and willbring over 100 new jobs toour community. In addition,Terry Bailey and I have beenfollowing up with severalother manufacturing and ITcompanies looking at CouncilBluffs as a place to set up theiroperations. We are workingwith the State to developincentive packages that will helpprospects in their decision toWILLIAM STAZZONIVice President ofEconomic Developmentlocate here.This new activity coupledwith our existing businessplanned expansion haspushed our Workforce Development Team to movequickly and look for training solutions to fill the levelof technical jobs these companies require. We arelooking into using the National Career Readiness TestCertificate as a gauge to help potential employeesidentify their skill sets and to help the companiessearch for qualified employees that match these skillsets to the job. We continue to work with our K-12schools and Iowa Western Community College tocreate training programs to fill these and future need.All of this is on the heels of a very intense summeras the river waters threatened our levee system. Withthe hard work of city officials and staff along withhundreds of volunteers, we were able to keep ourdoors open for business and as a result, Council Bluffswas named the #2 Iowa Tourism Community for 2011.According to Kathy Fiscus, Director of Special Projectsfor the Convention and VIsitors Bureau, our hotel/motel occupancy rate was up 2.7 percent, and thatSmith Travel Research reports that equates to a $44million lodging industry in Council Bluffs.Sincerely,Chamber AnnualMeetingWednesday, January 25, 2012THANK YOU TO THE SPONSORS:Presenting:Gold:Audio Visual:Folder:Awards:Black Hills EnergyLund Ross ConstructorsSnyder & Associates, Inc.US BankBaird Holm LLPSAC Federal Credit UnionThe Schemmer AssociatesRed River Waste Solutions, Inc.Cee Bee Ambassadorssay “Thank You”The Cee Bee Ambassadors placed 6 bannersthroughout Council Bluffs as a way to show theirappreciation for everyone that contributed to the floodprevention efforts.The banners are located at the City FleetMaintenance Building, Council Bluffs Water Works, theNational Guard, City Hall, Heartland Properties, and atthe Chamber office.William StazzoniMemory Mescher, CBSHome Real Estate andMarge Leaders, NP Dodge Real Estate

4Youth Leadership ApplicationsAre Now Being AcceptedThank you to the 2012-13 Sponsors:Program Sponsor:Youth Leadership Council Bluffs (YLCB), now inits sixth year, was created as leadership developmentcourse that mirrors its adult counterpart, LeadershipCouncil Bluffs. YLCB focuses on six different areasof community: Government, Non-profits, EconomicDevelopment, Education, Heritage, and Media. Thecoursework outlines student development and problemsolving as well as creates a community investment forthe youth in order to strengthen the city and region.The program is designed to target three different typesof students – proven leaders, emerging leaders, andpotential leaders. YLCB is open to any high schoolstudent entering the 11th grade during the 2012-13school year. Courses begin in September 2012.To be considered, a student must apply as ahigh school sophomore, complete the applicationby the deadline, have two references, and have his/her school’s principal sign off on the application. Theprogram would require a student to be absent fromschool once a month. Dates are provided in advancefor a student to line up homework assignments.Applications are available at each participatingschool, the Council Bluffs Chamber of Commerceat 149 West Broadway in Council Bluffs and on theChamber’s website www.councilbluffsiowa.com. If youhave any questions please contact Kristine Plunkett,(712) 325-1000 or kplunkett@councilbluffsiowa.com.Application deadline March 9, 2012Session Sponsors:Opening Retreat/Leadership Development:Bluffs Electric, Inc.Education Day: Kaplan UniversityMedia Day: Iowa Western Community CollegeCommunity History Day:Cutler-O’Neill Funeral HomeGovernment Day: Black Hills EnergyNon-Profit Day: Cutler-O’Neill Funeral HomeBusiness and Economics Day:Black Hills EnergyYouth Trusteeship & Celebration:Pottawattamie County Board of SupervisorsGraduation Sponsor:Investment Centers of America–Roger CarlonStudent Sponsors: American National BankChristian Home Association -Children’s Square U.S.A.Creative Auto SolutionsJohn and Linda AllenLeadership Council Bluffs Alumni AssociationMarilyn and Warren WeberMcGrath, North, Mullin & Kratz, P.C., L.L.O.Midwest Insurance Assoc., LLC/Agri-Land Insurance AgencyPeoples National BankPeters Law Firm, P.C.Pinnacle ConstructionRasmussen Mechanical Services Corp.Roger and Georganne WilliamsServicemaster Clean of South Central OmahaSouthwest Iowa Renewable Energy (SIRE)State Farm Insurance –Judd Knispel Insurance AgencyTracy Hough State FarmThursday, February 16thSocial Networking For BusinessIt seems like every business is jumping on the socialnetworking bandwagon these days. But is it effective? Should yoube doing something different? This workshop will take you throughthe major social networking tools and help you build a strategythat will achieve your business goals. Topics covered will includeFacebook, Twitter, Linkedin, Blogging and Google+. Presenter tobe determined.Workshops:8:30 to 11:00 am$20 per person(Coffee Provided)Thursday, March 15thMeasuring your Digital Marketing Return on Investment.Tools like Google Analytics are powerful and can help you findout who is visiting your website. This workshop will teach you howto use these statistics to help enhance your internet presence andgrow your business. Presenter to be determined.

COUNCIL BLUFFS AREA CHAMBER OF COMMERCE 2011 ANNUAL REPORTLetter from 2010-2011 Board ChairLast year’s theme of “Launching Success” could not have been more appropriate.The Chamber experienced some new challenges and made some corrections to makethe launch of our next year truly successful. Our focus has remained on our mission ofhelping our members to be more successful in creating jobs, expanding the tax baseand improving their markets. While doing so, we havestayed true to our motto, “Mission Focused, MemberDriven”. Through a variety of new programs and acommitment to expanding our economy, the Chamberand its affiliate partners have “Launched Success”.Now based firmly in our new headquarters, theChamber has expanded programs, improved delivery,and shown that it is a catalyst for growth throughoutCouncil Bluffs. Our economic development effortshave resulted in hundreds of new jobs, new expansionpossibilities, redevelopment, and a renewed focus onfuture growth. Our Convention and Visitors Bureau hassuccessfully shown that we can host national caliberevents and has succeeded in growing the hotel/moteltax revenues despite rough times. Retail growth has continued with the addition ofseveral new restaurants, retail shops, and service agencies. Indeed, we are on theright projection entering our next year of serving our members.This annual report/action plan serves as a review of our activities and plans for thecoming year. Our staff, our board, and our members have made the Chamber a greatsuccess. I am honored to have served as your Chair this past year and thank you forall you have done to assist in “Launching Success” for our Chamber.Kirk MadsenSilverStone Group2010-2011 Board ChairBUSINESS DEVELOPMENTThe Pottawattamie County Growth Alliance2011 Successes:• <strong>Plumrose</strong> <strong>USA</strong> committed to a $70 millioninvestment to build a LEED certified state-of-the-artmanufacturing plant• Worked with 25 new active inquiries providingproposals and information about the region• Hosted 7 company visits interested in the CouncilBluffs community• Continued our Business Retention/Expansion program visiting over35 major employers and collecting data regarding expansion plans,challenges, employment needs, and community needs• Assisting 6 local manufacturers with expansion opportunities• Participated in Sell Iowa Business Call trips to Southern California,Chicago, Dallas, and Northern California markets• Completion of a regional small business website to assist withentrepreneurs and support continued growth of small businessMISSION FOCUSEDMEMBER DRIVEN5

convention & visitors bureau6COUNCIL BLUFFS AREA CHAMBER OF COMMERCE 2011 ANNUAL REPORTTransportation and InfrastructureWorkforce DevelopmentBUSINESS DEVELOPMENT2011 Successes:• Presented to and continue to lobby the Iowa Department ofTransportation Commission to keep the Interstate system apriority• Completion of the Broadway viaduct• Completion of the Veteran’s Memorial Bridge• Repairs and improvements to 24th Street and 23rd StreetLand and Buildings2011 Successes:2011 Successes:• Worked with Southwest Iowa Energy SectorBoard to create job training opportunities insustainable energy• Collaborated with Iowa West Community Collegeto develop wind energy training opportunitiesand matched with available job placements• Completed labor survey and skill gap analysis forthe Greater Council Bluffs region to identify laborsupply and skill needs of our businesses• Assisted in the strategic planning process forCouncil Bluffs School district• Participated in the Lewis Central AdvisoryCouncil to assess curriculum development• Identified and evaluated several potential parcels toassess feasibility for future development• Organized the Education/Workforce Task Forceas specified in the Economic DevelopmentStrategic PlanTOURISM DEVELOPMENTConvention & Visitors Bureau2011 Successes:• Generated over $2.3 millionin hotel/motel tax revenues(over $220,000 increase fromprevious year)• Ranked #2 Iowa’s TourismCommunity of the Year in 2011• Produced over $9 million ineconomic impact from grouptravel, conventions, meetings,and sporting eventsCouncil Bluffs, IowaPottawattamie CountyPublic Policy Development2012 Visitors Guidewww.councilbluffscvb.comCOMMUNITY &MEMBERSHIP DEVELOPMENTSmall Business &Entrepreneurial Assistance2011 Successes• Implemented 14 Business Education TrainingClasses• Conducted 24 Business Exchange Meetings2011 Successes:• Played an active role in monitoring and providing input into publicpolicy issues including tax increment financing, historic tax credits,planning, zoning, and transportation at state and local levels• DC Ambassadors went to Washington requesting over $32 millionin federal project funding on 11 different topics, ranging fromtransportation, housing, education, and health and human servicesto economic development. The program has received over $67million in federal funds over thirteen years• The 5th annual Council Bluffs Day at the Legislaturewas held to promote pro-business policy at the statelevel and lobby for state funding of local projects withan attendance of over 260 legislators, state agencies,and business leaders• Hosted five Legislative Coffees with local legislatorsand candidate forums were held for the School Boardand the Mayoral/City Council races

COMMUNITY &MEMBERSHIP DEVELOPMENTLeadership Development2011 Successes:• Leadership Council Bluffs Class XXIII graduated and initiatedClass XXIV• Leadership Council Bluffs graduates are seated on state,county, and city boards moving our community forward• Youth Leadership Council Bluffs Graduated Class V andinitiated Class VIImage Development2011 Successes:• Enhanced the website to reflectChamber’s new logo• Created 9 new publications marketingCouncil Bluffs and the region• Hosted bi-annual meetings of theChamber and Alliance and hostedquarterly meetings of the CVBMember Services & ProgramDevelopment2011 Successes:• Completed a successful 2010 Total ResourceCampaign with 173 members participating inover 146 sponsorship opportunities• Implemented the 2011 Total Resource Campaignwith over 148 sponsorship opportunities• Implemented over 60 networking events with anaverage of 75 members per event• Held 53 ribbon cuttings/groundbreakings• Actively marketed and sold 118 new memberships• Produced and distributed the Annual Report and View Pointpublications• Added 2 additional member opportunities, Coffee andContacts and Chamber Restaurant NightRedevelopment andRevitalization2011 Successes:• Completed construction and celebrated grandopening of Dixie Quicks in the Hughes-Irons building,reaching fully-leased status of both commercial andresidential space• Completed the administrative tasks necessary toclose tax credits and financial options necessary toredevelop the Hughes-Irons building• Completed storefront grant improvements at 231 S.Main• Acquisition of the property at 103 – 115 W. Broadwayfor future redevelopment• Assembled and sold property at 900 S. 6th forredevelopment by Council Bluffs Community HealthCenter• Supported efforts to establish the Main Street CouncilBluffs organization• Received grant support for the Downtown RevitalizationFund and continued formulating a strategic plan forPCDC• Successfully hired a new Executive Director for PCDCMISSION FOCUSEDMEMBER DRIVEN 7

8Downtown Streetscape Tiles Will Have aNew Brochure and MapThe Council Bluffs Convention and VisitorsBureau (CVB) has been awarded $1,000 from theWestern Iowa Tourism Region to provide a portionof the funding for brochures to promote downtownstreetscape tiles. The tiles are in brickwork in the100 and 200 blocks of West Broadway. Turn of thecentury postcards depicting Council Bluffs have beenreproduced in colorful ceramic tiles.The Western Iowa Tourism Region works withthe Iowa Economic Development Authority to offercompetitive grants to assist local events, attractions,and businesses with promotion, advertising, andeducational programming. “The Region offers thesefunds to create opportunities for increasing tourism inour communities,” said Shirley Phillips, President ofthe Western Iowa Tourism Region.A total of $26,500 was awarded this cycle to localorganizations in the 36 county Region of WesternIowa for tourism projects. The Council Bluffs CVBreceived the maximum grant allowed. Volunteers fromthe Region evaluate the grant applications from theirpeers. Beth Waddle, Promotion Grant Chairperson,noted, “the selection of grant recipients is anincreasingly difficult task.”Michelle Walker, RegionalDirector, reports that WesternIowa continues to see an increasein the significance of tourismthrough tax receipts and jobs.“We are very pleased to beawarded this grant. The CVBcan now print a brochure andmap outlining the location ofthe streetscape tiles. This willbe a companion piece to thesidewalk mosaic brochurewe printed last year. Bothconvention & visitors bureaudocuments outline walking tours of downtownCouncil Bluffs, which are free activities and a fun,visual way to learn about Council Bluffs history andpast,” said Kathy Fiscus, Director of Special Projectsfor the Convention and Visitors Bureau.Completion of the new brochure is slated for earlyspring. Brochures for the downtown sidewalk mosaicsare available now at the visitor center in the Chamberof Commerce lobby.UpcomingEventsJanuary 24 American Red Cross,Loess Hills ChapterFebruary 28 Country Inn & SuitesMarch 27 Kaplan University2012 Legislative CoffeesLegislative Coffees are designed to give all Chamber members, public officials, and citizens an opportunity tohear the latest news from the Legislature and to have their questions and concerns heard.Wilson Middle School Auditorium9:00 a.m. – 10:30 a.m. • 715 N. 21st Street • Council Bluffs, IowaJanuary 28 Koestner, McGivern & AssociatesStuart Tinley Law Firm LLPFebruary 11 James A. Watson, Attorney at Law/CPAFebruary 25 Abstract Guaranty Co.C.T. Hansen & SonsMarch 10Abstract Guaranty Co.J. Joseph Narmi, Attorney at LawMarch 24Series:Gold:American National BankPinnacle ConstructionHy-Vee Food StoresAmeristar Casino HotelBlack Hills EnergyIowa Western Community CollegeThank you to all of our Sponsors!

9CHAMBERStaffBob Mundt • President/CEOWilliam Stazzoni • Vice President of Economic DevelopmentKristine Plunkett • Vice President of Chamber OperationsAmy Recker • Executive Director of PCDCTerry Bailey • Director of Business DevelopmentKelli O’Brien • Director of Public PolicyJosee Beier • Director of Convention & Sports SalesKathy Fiscus • Director of Special ProjectsDiane Hestness • Group Travel DirectorLori Shields • Director of Marketing & CommunicationsTony Doremus • Membership Sales ManagerWilliam Powers • Business ManagerVicki Corbin • Administrative AssistantDeb Hestness • CVB AssistantSmart BankingFor Life.The smart choice for business or personal banking isright around the corner. Locally owned and managed,we provide strength, stability and a strong commitmentto supporting the communities we serve. Whetheryou’re buying your first car, building a business orplanning for retirement, we have a variety of productsand services to help you throughout your life.Since 1887www.anbank.com149 W. Broadway • Council Bluffs, IA 51503(800) 228-6878 • (712) 325-1000www.councilbluffsiowa.comCouncil Bluffs: 201 Bennett Ave. 333 W. Broadway 1600 W. BroadwayMissouri Valley Crescent Carter LakeCall for locations in Iowa and Nebraska, 712-328-2449 or 800-279-0007Being there iswhy we’re here.CALL AN AGENT WHO’LL BE THERE FOR YOU.Judd Knispel Ins Agcy IncJudd KnispelCouncil Bluffs, IA 51503Bus: 712-325-0256 Fax: 712-325-0028www.juddknispel.comTracy Hough103 North Avenue, Suite 6Bus: 712-325-1916 Fax: 712-325-1515www.tracyhough.comLinda J Primmer504 South 6th StreetBus: 712-323-1950 Fax: 712-325-5433www.lindaprimmer.orgFred R Hill2015 W Broadway, Suite 5Bus: 712-323-2880 Fax: 712-323-2871www.fredhillagency.comJohn Scott1705 McPherson Avenue, Suite 500Bus: 712-328-3243 Fax: 712-322-3229john.scott.b5jn@statefarm.comWheather you need a question answered, a problemsolved or a claim reported, our job is to make it happen.Like a good neighbor, State Farm is there.®P097194 06/09State Farm Mutual Automobile Insurance Company, State Farm Indemnity Company, Bloomingn, IL

10Chamber Fundraising Campaign Tops Goal!The Council Bluffs Area Chamber ofCommerce concluded its third successfulTotal Resource Campaign (TRC) October 19,2011, finishing well over its $220,000goal. The campaign, which utilizesvolunteers from the Chamber to reach outto the community for new sponsorships,advertising, and new members, broughtin over $235,000 during the 6 weekcampaign.Under the leadership of CampaignChair, Rick Killion, the volunteers surpassedtheir goal. “We had agreat group of volunteers,”Killion said. Rick was veryinvolved in keeping theChamber leadership andvolunteers involved in thecampaign while workingtireless toward reachingthe goal personally.“I’m proud of thevolunteers and staff thatmade this campaign sucha success,” said KristinePlunkett, Vice Presidentof Chamber Operations.“It shows the support forthe Chamber from thebusiness community andallows the Chamber toexpand our services andprograms back to local businesses.”Volunteers were rewarded for theircontributions to the campaign with prizesdonated from Chamber businessesas well as exclusive invitations tocampaign reward sessions at popularsites throughout Council Bluffs. Rewardsessions for 2011 included Barleys, GloryDays, Riverside Grille, and Tish’s as wellas special receptions at Amerisports Barand the Hilton Garden Inn at HorseshoeCasino.Although every TRC volunteersupported the futuresuccess of the Chamberthrough their work, severalindividuals went aboveand beyond in theirfunds raised. The topindividual producers wereJason Williams and BarbMurphy.Although the TotalResource Campaign hasended, there are stillnumerous opportunitiesin 2012 for members tomarket their businessesthrough the Chamber,including sponsorshipsBob Mundt, Jason Williams (Campaign Top Producer), and advertisementand Rick Killion (2011 Campaign Chair)opportunities. For moreinformation, contactKristine Plunkett at (712) 325-1000 orkplunkett@councilbluffiowa.com.Chamber Restaurant Night OutJanuary 18Quaker Steak and LubeFebruary 15Hilton Garden Inn at Horseshoe CasinoMarch 21Quaker Steak and LubeCoffee &ContactsStop by the Council Bluffs Chamberand make some great businessconnections over coffee. Free formembers; $10 for non-members.We’ll make the coffee, you makethe contacts!Thank you to our sponsors!January 10 – Scooter’s CoffeehouseFebruary 14 – Bloom WorksMarch 13 – Crossroads of Western Iowa

11New MembersAUG. 2011 toOCT. 2011AA Collision Center4902 South 33rd StreetOmaha, NE 68107(402) 734-7705Anthony & AssociatesPO Box 3386Omaha, NE 68103(402) 515-5563Arbonne International -Tamra Mullett726 Valley View Drive Apt 10Council Bluffs, IA 51503(402) 679-0631Auto Body Concepts Inc1611 South 35th StreetCouncil Bluffs, IA 51501(712) 256-2444Baird Holm LLP1500 Woodmen Tower1700 Farnam StreetOmaha, NE 68102(402) 344-0500Bluffs Affordable Auto Repair712 South 15th StreetCouncil Bluffs, IA 51501(712) 256-9898CTI Roofing and Construction513 South MainCouncil Bluffs, IA 51503(712) 256-9890DuctMedic122 North Mckenna Ave.Suite AGretna, NE 68028(402) 829-3828Greener Construction110 East BroadwayCouncil Bluffs, IA 51503(712) 435-7169Holiday Inn Express -Carter Lake2510 Abbott PlazaCarter Lake, IA 51510(402) 505-4900IT Nexus6030 South 157 CircleOmaha, NE 68135(402) 934-9005John Butterbaugh &Associates, Inc.4409 Piute StreetCouncil Bluffs, IA 51501(712) 328-0305JTW Identity Marketing/Consulting4821 Cedarbrook DriveCouncil Bluffs, IA 51503(402) 618-4775Midwest Ecology LLC717 Forest DriveCouncil Bluffs, IA 51503(712) 323-9673Morse Real EstatePO Box 155Council Bluffs, IA 51502(402) 677-6356Paintin the Town505 Milwaukee StreetUnderwood, IA 51575(402) 689-2794Parsons Roofing702 North 129th StreetSuite 107Omaha, NE 68154(402) 215-0411RocnRobn IncPO Box 2013Council Bluffs, IA 51502(402) 714-1426Sawin CustomizedManagement714 Valley View Drive Apt 12Council Bluffs, IA 51503(712) 352-1180SOS Construction andRoofing100 East BroadwayCouncil Bluffs, IA 51503(712) 323-7663TEKsystems9140 West Dodge RoadOmaha, NE 68114(402) 952-1540Two Men and a Truck6702 L StreetOmaha, NE 68117(402) 597-6683Uncle Jesse’s Towing424 South 24th streetOmaha, NE 68102(402) 637-4957Valley Boys Roofing7927 Blondo StreetOmaha, NE 68134(402) 884-9515First Order of ChecksChange OrdersOnline BankingEZ Switch ServicesMember FDICWe're more than just a name.We are Farmers. www.farmersagent.com/rguill

12Big Grove VillageOmni DentalBroadway ViaductDixie Quicks Public HouseAuto Body ConceptsAngels Care Home HealthCouncil Bluffs Public Works Facility

13Keeping your environmentbeautiful since 1953.Coaches CornerBluffs Affordable Auto Repair(402) 504-3557www.rrwastesolutions.comCouncil Bluffs JazzerciseCB Day at the LegislatureEvent:Reception:Luncheon:Wednesday, March 21, 2012Thank You to the Sponsors!Ameristar Casino HotelUnion Pacific Railroad Co.Black Hills EnergyKaplan UniversitySilverStone GroupSnyder & Associates, Inc.Black Hills EnergyHDR, Inc.HGM Associates Inc.Red Giant Oil Co.A BETTER WAY TO BANK.VISIT OUR COUNCIL BLUFFS BRANCHES1712 Madison Ave. | 712.242.10031141 N. Broadway (Inside Super Saver) | 712.242.10623201 Manawa Dr. (Inside Wal-Mart) | 712.242.1081www.sacfcu.com | Facebook.com/SACFCUMembership is open to everyone in Pottawattamie,Mills, and Harrison Counties, IA, and Douglas, Sarpy,Washington, Saunders, and Cass Counties, NE.Federally Insured by NCUA, Equal Housing Lender.

14RenewingMembersAugust 2011 toOctober 2011A-1 United Heating andAirAdvanced ChiroCareAdvanced Technology, Inc.Agri-Valley FarmManagementAire Serv Heating & AirConditioningAll Makes OfficeEquipment Co.All Remodeling, Inc.John A. AllenAlzheimer’s Association -Midlands ChapterAmerican Cancer SocietyAmerican Lift & SignServiceAmeriprise FinancialAnimal Clinic of CouncilBluffsApplebees RestaurantARCOSANTIAseraCare HospiceAT&T Services, Inc.ATS “The Beeper People”Aureus Group/AurstaffAyars & Ayars, Inc.Bent Tree Golf ClubBest Buy, IncBethany Lutheran Home/Bethany HeightsBig Grove VillageBixler Marketing Group,Inc.Bloom WorksBluffs Electric, Inc.Buffalo Wild WingsBusiness CleaningSolutions IncCapital Express, Inc.Carpenter Paper CompanyCasey’s General Stores,Inc. - #2096Casey’s General Stores,Inc. - # 2284Casey’s General Stores,Inc. - #34Cash To Go Pawn ShopCentral States PetroleumCenturyLinkCH Inc., CommunitySanction CenterChanticleer, Inc.Comfort Suites of CouncilBluffsConAgra Frozen FoodsContinuum WorldwideCopycat Instant PrintCenterCouncil Bluffs CommunitySchool DistrictCouncil Bluffs WaterWorksCountry Inns & SuitesCurzon PromotionalGraphicsDan’s PizzaDeffenbaugh IndustriesDefinition Salon and SpaDickinson & Clark, CPAs,P.C.Echo Electric SupplyEdwards Subaru HyundaiElectric Fixture & SupplyCo.Ellie’s Deli & Ice CreamShoppeFACFairfield Inn of CouncilBluffsFamily Eye Care CenterFAMILY, IncFirst CongregationalChurchFirst Wireless, Inc.Fitch-Premeaux WindowCleaning, Inc.frameWorxFrontier Savings BankFusion FitnessGenie Pest Control, Inc.Global Financial GroupGrace HearingInstruments, Inc.Green Acres NaturalMarket, Inc.Grundorf CorpHamilton Associates, P.C.Hampton Inn Hotel atAmeristarHDR, Inc.HeadsettersHeartland Photos andDesignHilton Garden Inn atHorseshoe CasinoHoliday Van & StorageHootersHospice with HeartHoy-Kilnoski FuneralHomeHy-Vee Food StoresIPS Internet ProtocolServicesiRetire FinancialJames A. Watson Attorneyat Law / C.P.A.Kaplan UniversityKate Gronstal - SilpadaDesignsKETV 7Key Real Estate Co.Koestner, McGivern &AssociatesKrohn & SmithConstructionLarsen Supply CompanyLocher, Pavelka, Dostal,Braddy & Hammes,L.L.C.Madison Avenue Self-StorageMagnum DevelopmentCorp.Main Event CateringMaster’s Financial &Insurance GroupMcMullen FordMetroMetro Office MachinesMidlands Living CenterMidstates Bank, N.A.Midwest Glass and GlazingMobilis, Inc.Motel 6/Accor NorthAmericaNAU CountryNo Frills SupermarketNonpareil, The CouncilBluffs DailyOmaha Airport AuthorityOrajen Group, Inc.Papillion SanitationPeoples National BankPhil’s Comfort ZonePierce CommunicationsPrairie Construction Co.Premier Designs Jewelry-Sharon WaltersR.J. Nelson Co., Inc.Regal AdvertisingSpecialtiesRhoden Auto CenterRotary Club of CouncilBluffsRSM McGladrey, Inc.Sam’s ClubSapp Bros./Travel Centers,Inc.Schemmer Associates Inc.See The TrainerSettle InnShirt FactorySimply Cleaner LLCSnyder & Associates, Inc.Strawhecker, Inc.Stuart Tinley Law Firm LLPStuntz Family DentistryTaco John’sTelco Triad CommunityCredit UnionTelpner, Peterson, Smith,Ruesch, Thomas &Simpson, LLPTexas RoadhouseThrasher BasementSystemsThunderbowl, Inc. ofCouncil BluffsTooth Emporium, Inc.Total Care Chiropractic,LTDU.S. CellularThe UPS StoreWE Furniture LLCWelcome Homes, Inc.Wells Fargo HomeMortgage, N.A.Windstar Lines, Inc.Wright Home Inspection,Inc.Council Bluffs Savings Bank (September)Midstates Bank (October)IWCC Entrepreneurial Center/SBDC (November)Date SponsorJanuary – YMCAFebruary – Host Coffee ServiceMarch – Angels Care Home Health

15Hand and Microvascular SurgeonIt’s not just Quality . . . it’s Quality of Life!712-323-5333One Edmundson PlaceSuite 500Council Bluffs, Iowawww.millerortho.comPROUDLY SERVING THECOUNCIL BLUFFS COMMUNITY.From sponsoring youth mentoring to employing peoplewho are involved in our community, First National Bank isproud to be part of Council Bluffs. We’re also proud toserve its great people with extraordinary banking productsand service. So extraordinary, that one of our bankers wasrecently named Council Bluff’s Favorite Bank Teller by theDaily Nonpareil’s Reader’s Choice Awards.Expect more from your bank. Visit firstnational.comor stop into our Metro Crossing branch today to seeall the great things you can expect from us.Member FDICMetro Crossing I-29 & Hwy 92 | 712.435.5000

JANUARY5 Business Exchange (TIPS),Chamber, 7:30 a.m.9 City Council, City Hall, 7:00 p.m.10 Coffee & Contacts, 7:30-9:00 a.m.18 Chamber Restaurant Night, QuakerSteak and Lube20 Business Exchange (TIPS),Chamber, 7:30 a.m.23 City Council, City Hall, 7:00 p.m.24 Business After Hours,American Red Cross, Loess HillsChapter, 5:00-7:00 p.m.25 Chamber Annual Meeting,Harrah’s, 11:30 a.m.28 Legislative CoffeeFEBRUARY2 Business Exchange (TIPS),Chamber, 7:30 a.m.11 Legislative Coffee13 City Council, City Hall, 7:00 p.m.14 Coffee & Contacts, 7:30-9:00 a.m.15 Chamber Restaurant Night, HiltonGarden Inn at Horseshoe Casino16 Business Exchange (TIPS),Chamber, 7:30 a.m.16 ABC Clinic25 Legislative Coffee27 City Council, City Hall, 7:00 p.m.28 Business After Hours, Country Inn &Suites, 5:00-7:00 p.m.MARCH1 Business Exchange (TIPS),Chamber, 7:30 a.m.5 City Council, City Hall, 7:00 p.m.10 Legislative Coffee13 Coffee & Contacts, 7:30-9:00 a.m.15 Business Exchange (TIPS),Chamber, 7:30 a.m.15 ABC Clinic19 City Council, City Hall, 7:00 p.m.21 Chamber Restaurant Night,Quaker Steak and Lube24 Legislative Coffee27 Business After Hours,Kaplan University, 5:00-7:00 p.m.For additional Council Bluffscommunity events, visitwww.cbevents.comHeartland Family Service is a nonprofit, nonsectarian social workagency serving the entire Council Bluffs/Omaha metro area throughsixteen locations--eight of them in Southwest Iowa. The mission ofthe agency is to strengthen individuals and families in our communitythrough education, counseling and support services.2011 Impact• $1,200 - saved annually per unit byproviding permanent housing, ratherthan emergency shelter, for families inneed• $4,000/month savings for each clientwith severe mental illness who avoidsgroup home placement• $34,500 - for neonatal care is savedfor every drug-free baby born in ourFamily Works program• $97,380 annual savings per studentwho is able to attend a school yearat the Therapeutic School instead ofbeing placed in a more restrictive levelof care2011 Agency AwardsBest Places to Work Award, GreaterOmaha Chamber of Commerce &Baird HolmSouthwest IowaProgramsAddictions Treatment & DUIClassesAssertive CommunityTreatmentCounseling for Individuals,Couples & FamiliesProblem Gambling TreatmentHardship AssistanceHeartland HomesIowa Family WorksMental Health CrisisResponse TeamPottawattamie CountyHomeless LinkTherapeutic SchoolTransitionsWays to Work2011 Integrity Award for a charity, Better Business BureauMost Outstanding New Program, Ways to Work, Alliance for Children &FamiliesExcellence in Service to Women Award, Women’s Fund of OmahaKerry Black Wiles, honored by Addiction Professional Journal as theoutstanding clinical supervisor in the nationHow You Can Help• Call for a tour of our facilities• Make a donation• Attend our Strike A Chord fundraiser in August• Nominate a family for Salute to Families2011 HFS SouthwestIowa Advisory Committee(L to R): Sara Scott, LydiaMason, Janella Higgins,Rick Killion, Lisa Gronstal,Jill Killion, Joanie Tekippe.(Not pictured: SuziBrehmer, Jody Edwards,Cindy Hoover, KelleyKulesa, Scott McMullen,Martha Peterson and BarbWalsh.)For more information, contact Nancy Schulze,Vice President of Iowa Professional Services, at (712) 325-5600or nschulze@heartlandfamilyservice.org.