Capability Reviews: Progress and Next Steps - The Civil Service

Departments increasingly have to work more effectively together and with a widerange of network hierarchies, delivery partners and bodies. Therefore the ability forthem and the centre to identify and apply business tools that work across the CivilService will be of particular value to them. Again, some tools and processes arein place or being rolled out, for example the delivery models tool described inChapter 2.In other areas there is more work to do and, in re-shaping how the Cabinet Officeworks, CSCG will embed these routines in how it works and will consider howprogress can be made in this area across Whitehall. It will also set out what isexpected of our senior leadership teams. This in turn might lead to discussionsabout how permanent secretaries are able to both lead and drive work that couldwell have implications for how departments organise themselves. This might make acase for chief operating officers in some areas who can keep driving the businessand today’s delivery in order to allow permanent secretaries to focus on leading theorganisation towards a more ambitious future.The challenge for all departments and the centre is to consider how to exposetheir people, and particularly those with the most potential, to this different way ofworking. One way is for CSCG to work with a Top 200 group to investigate andanswer the question:How do we create a learning culture, capture knowledge and build methodsand tools into our organisation to ensure that this learning can then beembedded across the Civil Service in a way similar to the delivery models tool?CAPABILITY REVIEWS: PROGRESS AND NEXT STEPS63