Local Government Pensions Administration - Civica

Key FeaturesComplete work on time with in-built prioritisation and escalationStorage capabilities for various types of files, including inbound/outboundemails, calls, scanned images, letters/forms, PDFs, Word / Exceldocuments, CSV files, etcFull CRM fuctionality providing users with a full 360 view of schememembers, employers and non-membersBarcoding capability so correspondence can be indexed automatically toindividual member recordsReporting tools to evaluate performance or meet scheme requirementsImport and export large amounts of data, quickly and easilyFully integrated online forms - removing the need for papercorrespondence whilst improving data securityWeb based work trays, allowing tasks to be passed on directly toemployers"West Yorkshire Pension Fund (WYPF) choseCivica because their UPM system offers ahighly configurable solution incorporatingelectronic document management andworkflow to streamline our businessprocesses. The implentation of UPM hasallowed WYPF to improve efficiency and at thesame time meet the needs of our employersand members"Yunus GajraDevelopment Manager - StrategicWest Yorkshire Pension FundCalculation suites for LGPS, Councillors, Fire and PoliceTest all calculations with one click of a button, with the 'Calculation TestHarness' toolBulk processing fuctionality, allowing you to run calculations, sendemails/letters and update the database for a selection of membersFully integrated - calculations, document management, workflow, payrolland web enabledAudit trails automatically saved and can be viewed instantly at any timeComprehensive data entry validation on all processing, including bulk dataloadersFor more information, visit our website atwww.civica.co.uk. To book ademonstration, call Tracy Scott on 0113244 1404 or email marketing@civica.co.ukLondon, UKTel: +44 (0) 20 7760 28002 Burston Road, LondonSW15 6ARmarketing@civica.co.ukwww.civica.co.ukLeeds, UKTel: +44 (0) 113 244 1404Vanguard House, Dewsbury RoadLeeds LS11 5DDmarketing@civica.co.ukwww.civica.co.uk