CHAPTER 4: Analysis of Results and Discussion - DSpace@UM ...

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Chapter 4: Discussion and Analysis4.2 Survey 2: Determining User Needs SurveyAfter the first survey is done, it is clear that most of the web site evaluated did notreach user satisfaction’s level. In order to achieve this, a survey is executed to gain theidea of user needs. The numbers of correspondences involved is 197. The numbers aregrouped and shown in a pie chart below.7% 7% 15-25 years old26-30 years old86%Above 30 yearsoldFigure 4.2 Number of Correspondences involved in Determining User Needs SurveyPie Chart4.2.1 Grouping the StakeholdersOnce the surveys are collected and analyzed, it is vital to understand their stake in theacademic institutions since every stakeholder has his or her own unique role. Theresult of the analysis is shown in a pie chart below.11%7%StudentsAcademiciansPersonnel82%Figure 4.3 Percentage of Stakeholders involved in Determining User Needs SurveyPie Chart65
Chapter 4: Discussion and Analysis4.2.2 Frequency of Browsing Respective Academic Web SiteThe numbers of users visiting their respective academic institutions web site arestaggering. Ninety percent visit the web site in a daily basis. This calls for the need ofeffective web site.2%7%1%0%90%Almost EverydayOnce a w eekOnce a monthSeldomNeverFigure 4.4 Percentage of Frequency in Browsing Respective Academic Web Site4.2.3 Frequency of Browsing Other Academic Web siteEven though the frequency of visiting other academic portals is not alarming, thenumbers are still there. The reasons given by the stakeholders are going to bediscussed in later sections.0%10%21%3%66%Almost EverydayOnce a w eekOnce a monthSeldomNeverFigure 4.5 Percentage of Frequency in Browsing Other Academic Web Site66
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CHAPTER 4: Analysis of Results and Discussion - DSpace@UM ...

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