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CHAPTER 4: Analysis of Results and Discussion - DSpace@UM ...

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Chapter 4: <strong>Discussion</strong> <strong>and</strong> <strong>Analysis</strong>4.1.1 Performance <strong>of</strong> Malaysian Academic Institution Web Site: Design<strong>and</strong> <strong>Analysis</strong> – Using 2QCV2Q ModelIn this section, in order to generate the results, analysis <strong>and</strong> evaluation on currentperformance <strong>of</strong> Malaysian academic institutions web sites, the survey appliedclassical rhetorical principles based on ciceronian loci or argumentum, which can beused to check the completeness <strong>of</strong> an exposition (Mich & Farnch, 2000). Once thestatistical values have been generated, the 2QCV2Q model is applied based on thosevalues.4.1.1.1 Determining Academic Institution Web Site Ciceronian LociAccording to the rhetorical model <strong>of</strong> argumentations, the expositions <strong>of</strong> a document,or in this case, academic web sites, may be viewed as a series <strong>of</strong> answers to thequestions comprised in the Ciceronian model (Mich & Farnch, 2000). The firstversion <strong>of</strong> the analysis <strong>and</strong> evaluation contained six main dimensions, correspondingto six loci in relevance to Malaysian institutions academic web site. The detailexplanation is in section 3.4 <strong>of</strong> chapter three.4.1.1.2 Performance <strong>of</strong> Malaysian Academic Institution Survey ResultThe first step in application <strong>of</strong> the model is its personalization to take account <strong>of</strong> thegoals <strong>of</strong> owner, <strong>of</strong> users <strong>and</strong> category to which it belongs. On the basis <strong>of</strong> theseelements a weight must be assigned to the various sub-attributes.For this purpose, the designer or the personnel involve in developing academic website may ask for help from the organization <strong>and</strong> interact with a certain number <strong>of</strong>relevant <strong>and</strong> potential users. The execution <strong>of</strong> this study is done on 100correspondences, mainly academic staff <strong>and</strong> university <strong>and</strong> college students.In the research context, the study <strong>of</strong> evaluating the performance <strong>of</strong> academic web sitesis done using survey on group <strong>of</strong> academic audiences mentioned earlier.Correspondences are asked to scaled every single attributes listed in thequestionnaires. The results <strong>of</strong> the survey are shown below.55

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