CHAPTER 4: Analysis of Results and Discussion - DSpace@UM ...

Chapter 4: Discussion and Analysis(f) KDU KOLEJ – http://www.kdu.edu.myTable 4.2(f) Survey Results for KDU Kolej using 2QCV2Q ModelWeight ScoresIDENTITY Does the site have strong brand identity of 0.40 3.18Does the site convey an adequate corporate image? 0.20 3.35Does the site have good graphical and functionalcharacterization?0.20 3.06Is the site able to adapt to the user? 0.20 2.943.14CONTENT Does the information match the aims of the site? 0.25 3.53Are the information and links useful? 0.25 2.94Is the information accurate? 0.25 3.12Are the sources of the information given? 0.25 2.593.05SERVICES Do the functions match the aims of the site owner? 0.25 3.06Do the functions match the aims of the user? 0.25 3.06Are the functions free of errors? 0.30 3.35Are transactions secured and is privacy respected? 0.20 2.293.06LOCATION Is the site’s URL intuitive and easy to remember? 0.30 3.47Does the site have good visibility look to find with asearch engine?0.30 3.41Is it possible to contact the owner or the webmaster? 0.30 3.08Is it possible to interact with other users of site? 0.10 0.883.10MANAGEMENT Is the information up-to-date? 0.30 3.18Do the dates of the last updating and creation of thesite appear?0.20 2.18Is the site well maintained? 0.25 2.94Does the site use adequate technology? 0.25 2.712.88USABILITY Does using the site require standard HW and SW? 0.20 2.47Are there devices to help the disabled? 0.20 1.00Are page downloading times satisfactory? 0.20 3.47Is it easy to navigate through the site? Is there a sitemap or help online?0.10 2.88Is it possible to choose among languages? 0.20 1.12Are the terms and symbols easy to understand? 0.10 2.062.162