2008-2009 Henry Vilas Zoo Volunteer Guide

Bus StopThe closest bus stop is located at the corner of South Mills Street and Erin Street. It is the#4 bus. For schedule information check on-line at www.mymetrobus.com or call thetransit line (608) 266-4466.Busy SeasonDuring May, the Zoo frequently has more than 150 school buses arriving at the Zoodaily. Groups are welcome to visit the zoo in the month of May, but be advised that zoofacilities, such as washrooms and picnic areas, will be very crowded.ClassesThe Zoo offers educational programs for children. Have them contact Rick Bilkey, ZooEducation Curator, at 266-5922.ConcessionsThe Concessions stand is open from 9:30am-5:00pm daily, weather permitting, Aprilthrough October. Zoo concessions offer a wide range of great snacks and meal choices atreasonable prices.Complaints or ProblemsVisitors are often concerned with animal behaviors. While sometimes unpleasant towatch, many of these behaviors are normal. However, if a behavior is clearly in need ofattention, contact the Society staff and they will notify the Zoo staff. On weekends,please ask someone in the food or gift stand to contact Zoo staff.Visitors are also concerned about the animals’ exhibits. The Zoo works hard to provideclean, healthy, natural habitats for all our animals, many of which are endangered. Weare always renovating or replacing exhibits to improve the quality of life for the animalsthat live here.DonationsThe Society is always most grateful for financial contributions of any amount. Directvisitors who want to make donations to one of animal donation statues near each entranceor look for the “donor tubes” located throughout the Zoo. They are Zebra-stripped steeltubes approximately 3 feet high.If visitors would like more information on making a financial contribution to the Zoo,direct them to the Society staff or to www.vilaszoo.org.Dropping Items into an ExhibitOccasionally visitors will accidentally drop items (hats, pacifiers, toys, etc.) into exhibitswhere they cannot safely retrieve them. Please inform someone in the food or gift standsto alert the Zoo staff. A Zoo keeper will retrieve the item. Instruct the visitor to returnto the exhibit.Revised 11/25/200812