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RiskAssist Flexi3 Product Disclosure Statement - AWB Limited

RiskAssist Flexi3 Product Disclosure Statement - AWB Limited

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You should carefully consider whether pricing your grainin this way is appropriate for you in light of your financialcircumstances. In particular, you should be aware of thefollowing matters:• There is a risk that your final return could be lowerthan the lowest cash price bid during the season.• Commodity and foreign exchange markets areunpredictable. The market analysis that you rely on,and the pricing decisions that you make, may notachieve the outcome you want.• The obligation to deliver the commodity arises whenthe Contract is entered into, not when you establishfutures and foreign exchange positions. If youcannot deliver the underlying physical commodity,then you could incur significant futures, foreignexchange and basis losses.• It will be <strong>AWB</strong>’s “basis” component that is bid. Thismay or may not be the best basis bid in the marketon that particular day. <strong>AWB</strong>’s posted “basis”component bid may be withdrawn or replaced at anytime. Past performance should not be relied on topredict future performance.• When you set the Forward Price, the Forward Rateor the basis component for your Contract, youcannot vary these positions. Therefore, you will notbe able to benefit from any favourable marketmovements after the date on which you haveagreed to these pricing components.• If you lock in a Forward Rate for your foreigncurrency exposure under the Contract, and youhave not locked in a Forward Price for your grain(and, as such, the Forward Rate is only aprovisional Forward Rate), then the provisionalForward Rate will be adjusted at the time that yousubsequently lock-in the Forward Price. Dependingon the movement in the futures and foreignexchange markets, the provisional Forward Ratemay not be as favourable as the final Forward Rate.7. Taxation considerationsThe tax consequences associated with the futures andforeign exchange components of the Contract, such asthe timing of recognising any profits or losses andwhether such amounts should be recognised as capitalor income are complex. We strongly recommend thatyou contact your tax adviser to confirm the taximplications before you enter the Contract.8. The <strong>AWB</strong> appeals serviceWe have a formal complaint handling procedure that ismanaged by the <strong>AWB</strong> Grower Advocate.If you have a complaint against us you should first try toresolve it with your <strong>RiskAssist</strong> representative.If you are not satisfied with the outcome, you can makea formal complaint by:• Writing to The General Manager, <strong>RiskAssist</strong>, GPOBox 2069S, Melbourne Vic 3001; or• Logging your complaint in the ‘Grower Feedback’section of the <strong>AWB</strong> website at www.awb.com.auThe General Manager will try to resolve your complaintwithin 15 days of receiving the complaint.If you are still not satisfied with the outcome, you shouldcontact the <strong>AWB</strong> Grower Advocate by:• Writing to the <strong>AWB</strong> Grower Advocate, <strong>AWB</strong> <strong>Limited</strong>,GPO Box 4562, Melbourne Vic 3001; or• Sending an email to gadvocate@awb.com.auThe <strong>AWB</strong> Grower Advocate will investigate thecomplaint on behalf of the Managing Director.Following this, if you remain dissatisfied with the GrowerAdvocate's decision, you are able to contact the externaldisputes body, the Financial Industry Complaints Service(FICS).Page 8

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