1.0 Chapter 1: Introduction This chapter describes the ... - DSpace

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frameworks and KMS are also analyzed in this chapter before it ends with the summaryof Chapter 2.Chapter 3: Research Methodology and Data AnalysisThe chapter starts with an introduction of research methodology. Next, the research isdivided into qualitative research and quantitative research as different approaches togather and retrieve accurate data. In qualitative research, it covers document review andinterviews based on Motorola, Malaysia, MMU and UPM as part of the data analysis.On top of that, qualitative research was carried out to collect data via survey so thatquestionnaire data is transformed to relevant graphs and tables to assist in data analysis.Lastly, the summary is provided to end this chapter.Chapter 4: Proposed Knowledge Management Framework and KnowledgeManagement SystemGenerally, the existing KM framework and KMS are used as the references to create anew KM framework and KMS for HLI. On top of that, the architecture of the proposedKM framework as well as important features of the proposed KMS are also included inthis chapter.Chapter 5: System Methodology, Tools and TechnologiesIn this chapter, Unified Software Development Process (USDP) is the methodologyused as guidelines to implement the proposed KMS named ‘KnowledgeLink’. Besides,tools and technologies are used in developing the proposed KMS ranging fromprogramming tool, database tool, application server tool, security technology to systemdesign technology based on the respective hardware and software.10
Chapter 6: Design and development of Proposed Knowledge Management SystemThe description of the proposed KMS known as ‘KnowledgeLink’ which covers systemoverview, system objective, system scope, system limitation, users of the proposedsystem, how proposed KMS works, and the system development were included in thischapter. Besides, diagrams for system and database design are constructed to assist insystem development, thus to provide detailed understanding of the system. Uponcompletion of the proposed KMS, it is tested with various testing methods whichcontain Unit Testing, Interface Testing and Integration Testing to ensure itsfunctionality and effectiveness. On top of that, Usability Testing is carried out to gatherrespondents’ feedback of the proposed KMS.Chapter 7: ConclusionLastly, Chapter 7 concludes and finalizes this research based on the research andanalyzed data that are obtained from Chapter 1 to Chapter 6. In addition, the conclusionfor this research is explained based on different sections such as outcomes of research,impact of KM in HLI, future work of research before it ends with the summary ofChapter 7.1.10. Summary of Chapter 1This chapter provides an outline of KM, a new field or concepts that involves activitiessuch as storing, capturing, retrieving, distributing, managing and organizing theavailable knowledge, in which the knowledge can be categorized as either tacit orexplicit knowledge. Issues about problems to be identified through this research havebeen discussed in Section 1.2. Thus, these problems trigger to identify the objectives ofthis research, in which one of the main objectives is the development of a proposed11
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1.0 Chapter 1: Introduction This chapter describes the ... - DSpace

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