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Do I Know What to Charge as an IT Consultant? - Spiceworks ...

Do I Know What to Charge as an IT Consultant? - Spiceworks ...

Do I Know What to Charge as an IT Consultant? - Spiceworks ...

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How <strong>Do</strong> I <strong>Know</strong> <strong>What</strong> <strong>to</strong> <strong>Charge</strong> <strong>as</strong> <strong>an</strong> <strong>IT</strong> Consult<strong>an</strong>t?http://www.experts-exch<strong>an</strong>ge.com/<strong>IT</strong>Pro/Consulting/A_1905-How-<strong>Do</strong>-I-<strong>Know</strong>-<strong>What</strong>-<strong>to</strong>-Ch...Page 10 of 134/3/2012others do not. Some may help desk services <strong>to</strong> their users while others do not. Truly, it's a VERY varied space.Recently, I heard it clarified this way -As a break/fix technici<strong>an</strong> (who the above article really is targeting <strong>as</strong> well <strong>as</strong> those who hire them), theTechnici<strong>an</strong> is paid <strong>to</strong> fix a problem - it BENEF<strong>IT</strong>S the technici<strong>an</strong> for the client's system <strong>to</strong> have a problem - theconsult<strong>an</strong>t only makes money when the client h<strong>as</strong> a problem. If you ever have your ethics questioned (silentlyor otherwise) by the client, the client might think you are sabotaging their systems so you c<strong>an</strong> make money. It'salso <strong>an</strong> unpredictable expense for the client.As a m<strong>an</strong>aged service provider, offering, at le<strong>as</strong>t <strong>to</strong> some extent (you c<strong>an</strong> put in stipulations, requirements,exclusions, etc), <strong>an</strong> all-you-c<strong>an</strong>-eat mainten<strong>an</strong>ce <strong>an</strong>d repair service for a fixed monthly price, the client h<strong>as</strong> abudgetable price <strong>an</strong>d the relative comfort <strong>to</strong> know that it's in your interest for you <strong>to</strong> keep their systems running.If they are paying you $1000 monthly for maintaining their systems <strong>an</strong>d their systems go down, it comes out ofyour pocket, not theirs. So you are trying <strong>to</strong> find efficiencies <strong>to</strong> keep their systems running - <strong>an</strong>d if the clientdoesn't have problems, they feel better.You'll always have clients that say things like "why am I paying you when things are working" -- <strong>an</strong>d fromwhat I've heard, converting clients from the "break/fix" model <strong>to</strong> a m<strong>an</strong>aged fixed monthly fee model c<strong>an</strong> bevery difficult - but new clients often like the predictability <strong>an</strong>d those who "get it" will definitely appreciate theMSP model more.I'll conclude by saying that <strong>to</strong> address MSP pricing would require a book - not <strong>an</strong> article!Expert CommentExcellent article - Th<strong>an</strong>ks!Very informative.I c<strong>an</strong>'t believe that medical insur<strong>an</strong>ce for a family is $12,000 in the US. I'm in Irel<strong>an</strong>d <strong>an</strong>d medical insur<strong>an</strong>ce formy family of five is $2,500. I suspect you guys are being seriously ripped off, <strong>an</strong>d don't think for one secondthat the care you get for $12,000 is better th<strong>an</strong> what I receive.Also: errors & Omissions insur<strong>an</strong>ce? I have never heard of it. I have public liability insur<strong>an</strong>ce for $1,000 whichcovers me for things like equipment I sell going on fire or buildings going on fire, or people getting injuredbecause of the work I do. This insures <strong>to</strong> a liability of a maximum of $9,000,000.Due <strong>to</strong> the n<strong>as</strong>ty recession in Irel<strong>an</strong>d, consult<strong>an</strong>ts are fighting like dogs <strong>to</strong> get work, so rates have dropped byabout 40% in the l<strong>as</strong>t two years, but our costs haven't!Author Comment

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