How <strong>Do</strong> I <strong>Know</strong> <strong>What</strong> <strong>to</strong> <strong>Charge</strong> <strong>as</strong> <strong>an</strong> <strong>IT</strong> Consult<strong>an</strong>t?http://www.experts-exch<strong>an</strong>ge.com/<strong>IT</strong>Pro/Consulting/A_1905-How-<strong>Do</strong>-I-<strong>Know</strong>-<strong>What</strong>-<strong>to</strong>-Ch...Page 8 of 134/3/2012Author CommentTh<strong>an</strong>ks!(cell phone - 3rd item Figure 1)Expert CommentF<strong>an</strong>t<strong>as</strong>tic article, I will be sharing this link around <strong>to</strong> a few people lolExpert CommentInteresting article. I guess we're a little lucky here in Australia that we don't need health insur<strong>an</strong>ce (we have agood public health system), so that cuts out one cost.I'd almost say however that the cost of sales should be higher, <strong>as</strong>ide from advertising there is the time spentconvincing a potential cus<strong>to</strong>mer that they should use your services (in my c<strong>as</strong>e, it is project b<strong>as</strong>ed) I have yet <strong>to</strong>see a cus<strong>to</strong>mer that didn't need a little nudge <strong>to</strong> get them on board. Even without <strong>an</strong> actual cost (<strong>an</strong>d let's face itthere is always one, even if it's simply purch<strong>as</strong>ing a cup of coffee for the potential cus<strong>to</strong>mer) there is the timecost, <strong>an</strong>d that time cost c<strong>an</strong> go up quite considerably if there is <strong>an</strong>y sort of travel time involved <strong>as</strong> well.I personally work on the b<strong>as</strong>is of 50% billable time, 10% misc (eg training etc), 40% sales, <strong>an</strong>d make sure thatthe 50% billable time covers the cost of winning the sale in the first place, <strong>an</strong>d covers the cost of the saleswhich I didn't win.Expert Commentcongratulations,so helpfull articleregardsedoExpert CommentWow...It's like you looked straight in<strong>to</strong> my books for the <strong>IT</strong> with <strong>an</strong> office. I have been needing this article <strong>an</strong>dthese numbers for years. I am way <strong>to</strong>o cheap for consulting <strong>an</strong>d support I do. You just made my check go up.Much th<strong>an</strong>ks.Author Comment
How <strong>Do</strong> I <strong>Know</strong> <strong>What</strong> <strong>to</strong> <strong>Charge</strong> <strong>as</strong> <strong>an</strong> <strong>IT</strong> Consult<strong>an</strong>t?http://www.experts-exch<strong>an</strong>ge.com/<strong>IT</strong>Pro/Consulting/A_1905-How-<strong>Do</strong>-I-<strong>Know</strong>-<strong>What</strong>-<strong>to</strong>-Ch...Page 9 of 134/3/2012harvyk,Cost of sales is whatever you need it <strong>to</strong> be. This is just a guideline that tries <strong>to</strong> take in<strong>to</strong> account all majorexpenses. Your expenses c<strong>an</strong> definitely vary <strong>an</strong>d things like sales <strong>an</strong>d marketing expenses don't necessarilyhave correct or even consistent <strong>an</strong>swers.I w<strong>as</strong> even thinking <strong>to</strong>day that for clients that you may have a recurring agreement with, you c<strong>an</strong> lower yourrate on. For example, if you consistently work 2 days (16 hours) per week at a given client, then, with <strong>an</strong>average of 4-5 hours of billable time the other three days, you could lower your rate for the consistent client.Ultimately, the point of the article <strong>to</strong> help both consult<strong>an</strong>ts <strong>an</strong>d those who need there services underst<strong>an</strong>d what<strong>an</strong> appropriate rate is for professional services.Expert Commentleew,Again, th<strong>an</strong>k you for the time you spent putting this incredible article <strong>to</strong>gether. You know what I thinkwould be equally or more valuable <strong>to</strong> post? You mentioned agreements with certain clients. It would be great <strong>to</strong>have a breakdown on what contributes <strong>to</strong> the determination <strong>to</strong> the cost of that monthly agreement with theclient. For example; if they have 1 Exch<strong>an</strong>ge Server or 2 servers, number of computers, complexity of softwareon each computer, VPN networks tying in<strong>to</strong> other locations, network printers <strong>an</strong>d so on. It would be beautiful <strong>to</strong>have a rough calcula<strong>to</strong>r b<strong>as</strong>ed on the equipment <strong>an</strong>d setup a client h<strong>as</strong> <strong>to</strong> determine <strong>an</strong> agreement amount permonth. Obviously the sell is that off-site <strong>IT</strong> is much less costly th<strong>an</strong> full-time on-site <strong>IT</strong>, <strong>an</strong>d generally <strong>an</strong> offsite<strong>IT</strong> person is much more skilled th<strong>an</strong> a FULL TIME on-site <strong>IT</strong>, <strong>as</strong> they deal with more computers,equipment, <strong>an</strong>d more <strong>IT</strong> problems making their skill level incre<strong>as</strong>e exponentially over a FULL TIME 1 site <strong>IT</strong>guy, but how much less costly do you determine? There is always the infamous never paid invoice of justhaving access <strong>to</strong> a highly skilled <strong>IT</strong> Pro that is always looking out for the best situation in terms of technology<strong>to</strong> implement or not implement in<strong>to</strong> your business, including the numerous free questions/consulting youprovide over the years via email or a quick conversation on the phone.Author CommentZionTech1,<strong>What</strong> you're <strong>as</strong>king about is, in my opinion, how <strong>to</strong> price yourself <strong>as</strong> a M<strong>an</strong>aged Services Provider. This is adifficult question.I'm a part of a great group of Small Business Consult<strong>an</strong>ts in New York City. We have monthly meetings wherewe have discussions on various business <strong>an</strong>d technical <strong>to</strong>pics, go over recent developments in <strong>IT</strong> <strong>an</strong>d relatedbusinesses, <strong>an</strong>d have presentations from vendors. A few months back we had a discussion on this <strong>to</strong>pic <strong>an</strong>d theonly thing that w<strong>as</strong> clear w<strong>as</strong> that this w<strong>as</strong>n't clear. Everyone h<strong>as</strong> their own definitions of what they'll include<strong>an</strong>d how they'll include it. Some may have certain hardware requirements <strong>to</strong> even offer such a service while