veeder-root - Danaher Specialty Products

To Our Valued Customers . . .INTRODUCING DANAHER SPECIALTY PRODUCTSDSP was formed through the merger of the Veeder-RootCompany, the best known name in counting, Eagle SignalControls, the premier name in timing and the DynaparCorporation, the motion control specialists. This total capabilityin factory automation brings you over 230 combined years ofdesign, manufacturing, and applications experience – plus acommitment to service and quality unmatched in the industry.By pooling resources, we provide you with:• A Broader Product Line• An International, Well-Trained DistributionOrganization• Increased Availability and ServiceONE SOURCE FOR ALL YOUR NEEDSThis catalog offers you one-stop shopping for all of yourcounting, motion control and timing needs.Our Veeder-Root brand offers a full range of electronic,mechanical and electromechanical totalizing and presetcounters, as well as production monitors and sensors – allproven worldwide, in thousands of plants.Under the Eagle Signal brand, we provide timing and controlproducts that reflect over 70 years of electromechanical andelectronic design experience. In addition to a full range ofpanel-mount timers, an excellent selection of Eagle Signalbrand time delay and general purpose relays may be found inthis catalog.Dynapar brand products are backed by our extensiveexperience in digital systems used for display and control ofspeed, length, position and motion. Dynapar also provides acomplete line of encoders, represented in a separate catalog.TOTAL COMMITMENT TO THE CUSTOMERDanaher Specialty Products' dedication to customer service isunparalleled in the industry, with company wide commitment toresponsiveness, reliability, and attitude:Responsiveness starts by meeting your deliveryneeds – shipping your order quickly and correctly.But it goes beyond that . . . Every DSP employeetakes pride in servicing your requests for price,delivery, or technical information in a fast, accuratemanner.Reliability starts by providing products that aredesigned, manufactured, and tested to the highestquality standards – shipped on our promised date. Inaddition, we believe that reliable service includeseverything from correct answers to your applicationquestions to the accuracy of the information in thiscatalog.An attitude that is always direct and professional –reflecting our appreciation of your business.Commitment to ISO-9000 practices assures our customersthat we deliver world class products and customer service.ISO-9000 (International Organization for Standardization) isthe quality standard developed by the European EconomicCommunity and is intended to promote worldwide qualityassurance and management systems standardization.Each DSP field salesperson is an experienced applicationengineer able to provide sound technical guidance. Customersatisfaction training gives every member of our team anattitude that makes the customer come first. This means thatyou can expect excellent customer service today, and ourprogram for continuous improvement means that you canexpect it tomorrow as well.DANAHER SPECIALTY PRODUCTSAUTHORIZED DISTRIBUTORSAll of the products in this catalog are available from anauthorized distributor near you. Our worldwide distributorlocations receive constant training in the application,installation and operation of our products. This means thatthey are readily available to assist you with product selectionand application details. For additional information or the nameof your nearest distributor, contact us at the telephonenumbers listed below.DANAHER SPECIALTY PRODUCTS COMMUNICATIONS:Customer Service:Tel.: +1.800.390.6405 or+1.910.862.2511Fax: +1.910.879.5486eagle-signal.custserv@dancon.comveeder-root.custserv@dancon.com• www.eagle-signal.comTechnical SupportTel.: +1.800.390.6405 or+1.910.862.2511Fax: +1.910.879.5486eagle-signal.techsupport@dancon.comveeder-root.techsupport@dancon.com• www.veeder-rootcounters.com