Summer Seminars - RAA

HUMAN RESOURCES PRELIMINARY SEMINAR AGENDASunday, August 54:00-5:00 PM Human Resources Round Table (Attendance by invitation)This session, facilitated by Chad Shultz, will provide a unique opportunity for HumanResources department heads to discuss the most critical labor and employment issuesfacing the airline community. Contact Scott Foose (foose@raa.org) for moreinformation.5:30-7:00 PM Welcome ReceptionMonday, August 68:00 AM CoffeeSeminar attendees will kick off Summer Seminars 2012 with the association staff, guestspeakers, in addition to sponsors and exhibitors at the Welcome Reception. Light horsd'oeuvres will be served and attendee spouses and friends are welcome.Presentations will be emailed to registered attendees the evening before.8:15 AM Welcome and IntroductionsRoger Cohen and Scott Foose, RAARAA HUMAN RESOURCES SEMINAR AGENDA8:30 AM Session 1Equal Employment Opportunity Commission Hot TopicsChad Shultz, Ford & HarrisonIn this session, attendees will be updated on the EEOC’s recent, aggressive positions onimpermissible employer action, and they will obtain a working understanding of theunemployment and transgender discrimination issues that are at the top of the EEOC’senforcement list today. Attendees will also learn best practices for meeting operationalrequirements while complying with EEOC guidelines on criminal background checks andwill obtain very useful information about how to conduct CHRC and stay out of thecrosshairs of the EEOC.10:00 AM Networking Break sponsored by Barrett Doria Partners10:30 AM Session 2Military Leave and ReinstatementTom French, Ford & HarrisonAttendees of this session will receive timely legal guidance on how to ensure propercompliance with all military leave and reinstatement obligations, as well as respondingwith confidence to increasing Department of Labor investigations in this area.Regional Airline Association Page 2

RAA HUMAN RESOURCES SEMINAR AGENDA12:00 PM Working Lunch sponsored by Wings Financial1:30 PM Session 3HR Seminar attendees are invited to have lunch with the staff of Wings Financial.Small Group Breakout SessionsOne of our most popular activities, the Breakout Sessions offer seminar attendees theopportunity to discuss key topics in small, interactive groups of 5 to 8 persons. Topics arepreselected by attendees, and group discussions are supported by peer-selectedfacilitators and note-takers. Each participant will have the opportunity to ask questionsand share information such as challenges, practices, successes, and questions about thekey topics. When the seminar plenary reconvenes, the note-taker from each small groupwill provide a brief summary of the discussion.Breakout AEffective strategies for implementing new and amended contractsBreakout BCharacteristics and benefits of effective leadership training for managersBreakout CPilot and mechanic recruiting and selection trends, problems and solutions3:00 PM Networking Break sponsored by National Aviation Academy3:30 PM Session 4ADAAA Practical ComplianceMichelle Abidoye, Ford & HarrisonThe ADA Amendments Act continues to mystify airline Human Resources staff at a timewhen the EEOC is increasing its compliance efforts, and charges and lawsuits allegingdisability discrimination have skyrocketed. This session will recap exactly what theADAAA has changed and recommend best practices for compliance and responding toaccommodation requests.5:00 PM Seminar Adjourns5:30-7:00 PM Reception sponsored by National Aviation Academy ReceptionDinner on OwnTuesday, August 68:00 AM CoffeeHuman Resources Seminar speakers, sponsors, attendees, spouses and friends are invitedto attend this reception hosted by NAA.Presentations will be emailed to registered attendees the evening before.Regional Airline Association Page 3

RAA HUMAN RESOURCES SEMINAR AGENDA8:30 AM Session 5Key Federal Aviation Administration RulemakingScott Foose, RAAThis session will address air carrier obligations and best practices for conducting PilotRecords Checks including those directed by the FAA pertaining to “unsat” checks andserious but not disqualifying crimes. The scope of topics will include a review ofemerging FAA Records Requirements for air carriers, in addition to current andanticipated First Officer Qualifications guidelines.9:30 AM Networking Break sponsored by FirstLab10:00 AM Session 6Working with Emotional IntelligenceMary Eisenstein, Melmar EnterprisesThe world of Regional Airlines is in a state of dynamic flux. The broader economicsituation in the world impacts the ability to keep airlines solvent. Mergers andacquisitions appear to be a constant issue that affects employee concerns, contract issuesand working conditions. This session will discuss how regional airline industry leaderscan deal with these issues which may determine success. One of the major elements ofbeing an effective manager and leader is to understand and use the basic principles ofEmotional Intelligence. (Continued on next page)From this highly interactive two hour program, attendees will know: The definition of Emotional Intelligence The four cornerstones of Emotional Intelligence The ability to understand emotions and the knowledge that derives from them The ability to manage emotions to promote emotional and intellectual growth The ability to accurately perceive, appraise and express emotion12:00 PM Head Southwest to RAA Summer Seminars 2013Diana Lundie, RAA12:10 PM Seminar ConcludesRAA gratefully acknowledges the support of our sponsors and speakers, and the contributions of SarahWimberly and Joel Kuplack for their help in developing this agenda.Regional Airline Association Page 4

Sunday, August 5INFLIGHT PRELIMINARY SEMINAR AGENDA5:30-7:00 PM Welcome ReceptionMonday, August 6Seminar attendees will kick off Summer Seminars 2012 with the association staff, guestspeakers, in addition to sponsors and exhibitors at the Welcome Reception. Light horsd'oeuvres will be served and attendee spouses and friends are welcome.Presentations will be emailed to registered attendees the evening before.8:00 AM Coffee8:15 AM Welcome and IntroductionsRoger Cohen and Diana Lundie, RAA8:30 AM Session 1Safety Management Systems and Risk Management Lessons Learned from thePerspective of a Level 2 Air CarrierAaron Hanson, Compass AirlinesThis seminar provides an overview of SMS, including the FAA’s Advisory Circular 120-92A, the anticipated publication of the Final Rule in September, and the steps CompassAirlines is taking to exit Level 2.9:15 AM AQP’s Positive Contributions to Training and Enhances Operational SafetyLatricia Foulger, SkyWest AirlinesPresented by SkyWest Airlines, this session will provide clear insight to attendees intohow an Inflight AQP training program enhances the outcome of training when comparedto traditional, yearly coaching and re-training. Attendees will also receive an introductionto RAA’s AQP Work Group and how it has helped member and other airlines to moveinto the AQP training world.10:00 AM Exhibitor Introductions and Networking Break with exhibitorsInflight Institute, M&H Uniforms, TravelPro, Wings Financial10:30 AM Session 2Peering Behind the Cover of Electronic ManualsAmy Chiappe and Kristi Morley, Republic AirwaysThis session will be a discussion on the advantages of electronic manuals and thechallenges airlines face during the implementation and the regulatory review process.OJI Risk Mitigation and Light Duty ProgramJill Zimmer and Susan Piper, American Eagle AirlinesRegional Airline Association Page 5

RAA INFLIGHT SEMINAR AGENDA12:00 PM Lunch on Own1:30 PM Session 3Working with Emotional IntelligenceMary Eisenstein, Melmar EnterprisesThe world of Regional Airlines is in a state of dynamic flux. The broader economicsituation in the world impacts the ability to keep airlines solvent. Mergers andacquisitions in the world of Regional Airlines are a constant issue. Employee concerns,contract issues and working conditions all contribute to this state of flux. As a leader inthe world of Regional Airlines, how you deal with these issues may determine yoursuccess. One of the major elements of being an effective manager and leader is tounderstand and use the basic principles of Emotional Intelligence.From this highly interactive two hour program, you will know: The definition of Emotional Intelligence The four cornerstones of Emotional Intelligence The ability to understand emotions and the knowledge that derives from them The ability to manage emotions to promote emotional and intellectual growth The ability to accurately perceive, appraise and express emotion3:30 PM Networking Break with exhibitors4:00 PM Session 4Integrated Learning CycleIvan Noel, Inflight InstituteNew technology that enables learners to complete pre-qualification training and attendground school online with live interactive feedback captured to verify the information isunderstood and retained.4:30 PM Seminar Adjourns5:00-6:30 PM Team Building and Social Ice-Breaker sponsored by Inflight InstituteDinner on OwnTuesday, August 78:00 AM CoffeePresentations will be emailed to registered attendees the evening before.8:20 AM Summer Seminars 2013Diana Lundie, RAARegional Airline Association Page 6

RAA INFLIGHT SEMINAR AGENDA8:30 AM Session 5How ASAP Reports Validate or Refine Policies and Procedures; ImprovingOperational Safety. Lessons Learned, Data Collected and Union ChallengesTodd Tilbury, Mesaba AirlinesFlight Attendant Fatigue Risk Management Program including Attendance Policiesand Event Data Collection, Evaluation and Risk Mitigation and PreventionChris Merrill, SkyWest AirlinesAttendees will hear about SkyWest Airline’s Flight Attendant fatigue reporting processand data collection system which involves event reviews and coding. As important,SkyWest presenters will discuss how they are proactively mitigating future events by datacollection, tracking and trending.10:00 AM Networking Break with exhibitors10:30 AM Session 6Ask the AttorneysWith attorneys Michelle Abidoye and Tom French, Ford & Harrison andfacilitated by Amy Chiappe, Republic Airways and Sonya Wolford, SkyWestAirlinesThe ADA Amendments Act continues to create challenges for airline Inflight supervisorsat a time when the EEOC is increasing its compliance efforts, and as the number ofcharges and lawsuits alleging disability discrimination have skyrocketed. This sessionwill provide an open forum for seminar attendees to have the opportunity to share theirexperiences and to ask for legal advice on how to manage those and similaraccommodation requests.12:00 PM Seminar ConcludesRAA gratefully acknowledges the support of our exhibitors and speakers, and the contributions of AmyChiappe, Sarah Wimberly and Sonya Wolford for their help in developing this agenda.Regional Airline Association Page 7

DRUG AND ALCOHOL TESTING PRELIMINAR SEMINAR AGENDATuesday, August 7Presentations will be emailed to registered attendees the evening before.1:00 PM Refreshments and Coffee1:15 PM Over the Counter Drugs, and Prescription Drug AbuseDr. Hartenbaum, FirstLabThis session will review key issues regarding prescription and OTC medications in safetysensitive operations. Discussion will include types of medications, potential concernsand resources for evaluating fitness for duty.2:30 PM Networking Break sponsored by Quest Diagnostics2:45 PM Regulatory Review - SAMHSA Approved RecommendationsDr. Sample, FirstLabThis session will review the DTAB recommendations for testing using Oral fluid, and toinclude testing for Schedule II prescription medications (i.e. oxycodone, oxymorphone,and Hydrocodone to name a few) in workplace testing.4:15 PM Networking Break4:30 PM Round Table Session 1Bring your questions for your peers and hear how they are handling issues you are facing.This is a great opportunity for information sharing.5:00 PM Day 1 AdjournsDinner on OwnWednesday, August 88:00 AM CoffeePossible Social Event (Pending Sponsor)Presentations will be emailed to registered attendees the evening before.8:15 AM DER Responsibilities – Common PracticesDiana Bauske, Chem ChekThis session will review the role of the DER, common oversights, and helpful tips forperforming the role. There will be an emphasis on lessons learned, and how to get yoursamplers to properly document troubled tests.9:30 AM Hands On Practice DrillDiana Bauske, Chem ChekThis session will be an audience participation exercise on aspects of the DER role.Regional Airline Association Page 8

RAA DRUG AND ALCOHOL TESTING SEMINAR AGENDA10:00 AM Networking Break10:15 AM Possible PRIA Discussion11:15 AM Roundtable Session 2Bring your questions for your peers and hear how they are handling issues you are facing.This is a great opportunity for information sharing.12:00 PM D&A Seminar ConcludesRAA gratefully acknowledges the support of our exhibitors and speakers.Regional Airline Association Page 9