COMPENSATION A Guide for New Brunswick ... - WorkSafeNB

Employer AdvocatesRespoNSibilities of Employer AdvocatesEmployer advocates are in place to help you with matterspertaining to the WC Act, as well as with the appealsprocess.The advocates are employees of the Department ofPost-Secondary Education, Training and Labour, and areindependent of WorkSafeNB.Note: Advocates have full access to all WorkSafeNB filesand records relating to your worker’s claim, and to yourappeal.Is there a fee for their service?The services of an employer advocate are available atno charge.How can an employer advocate help me?An employer advocate can help you by:• Providing general information about the workers’compensation system, policies and procedures.• Advising you on what actions to take and helping togather the necessary information.• Determining if there are problems with the worker’sclaim that can be resolved through an appeal.• Helping to prepare a written or oral appeal.• Appearing with you, or as your representative, at anappeal hearing.How do I access an employer advocate?Contact the Office of the Employer Advocate nearestyou. You will need to give them some basic informationconcerning the claim and the nature of the problem.Always refer to your WorkSafeNB claim number or, whenyour concern is with your assessment or classification,refer to your employer number. State what you wantclearly. Please call and arrange an appointment with anadvocate before coming to the office.Contact informationOffices of the Employer AdvocateDepartment of Post-Secondary Education, Trainingand LabourChestnut Complex, Room LG20470 York StreetP.O. Box 6000Fredericton, N.B. E3B 5H1Phone: 506 457-3510Fax: 506 453-3990Counties/Cities served: Carleton, York (Fredericton),Sunbury, Queens.Place 1604, Room 320200 Champlain StreetP.O. Box 5001Dieppe, N.B. E1A 1P1Phone: 506 856-3176Fax: 506 869-6608Counties/Cities served: Westmorland (Moncton), Albert,Kent, Madawaska (Edmundston), Victoria (Grand Falls).Harbourview Place, Room 216275 Main StreetP.O. Box 5001Bathurst, N.B. E2A 3Z9Phone: 506 547-2267Fax: 506 549-5351Counties/Cities served: Gloucester, Restigouche(Campbellton), Northumberland (Miramichi).Provincial Lab Building, 2nd Floor8 Castle StreetP.O. Box 5001Saint John, N.B. E2L 4Y9Phone: 506 643-2115Fax: 506 643-2938Counties/Cities served: Kings (Saint John), Charlotte.39