Annual Report 2009 - LWUA

electricity was 339,120 KWH or an equivalent amountof P2,7l2,960. Water consumption increased byalmost 5% due mainly to the operation of the WaterSupply Training Center which resulted to a totalincrease of 1,176 cu.m. with an equivalent amountof P70,384.Total consumption of office and computersupplies increased by 30.5% from P2,383,000 in2008 to P3,110,029 in 2009. This increase could beattributed to the higher prices of supplies andmaterials and higher demand due to theimplementation of more water supply projects by theagency.The Property Control Divisiontransferred without cost unneeded furniture andequipment to two water districts. It also contributedP201,100 to the agency’s miscellaneous income fromthe junk sale of unserviceable equipment and wastematerials including too old and uneconomical tomaintain vehicles which were awarded to interestedwater districts.The Motorpool Division providestransport services to the officials and employees ofLWUA as are necessary or in the exigency of theservice. In 2009 however, LWUA voluntarilydispatched trucks loaded with food and otheressential goods to various parts of Metro Manila andLuzon to conduct emergency relief operations for thevictims of Typhoon Ondoy and Pepeng.Notwithstanding this assistance, the agency incurredsavings for gas and diesel by 37% and 13.32%,respectively, over the January to June, 2005benchmarks set by the government. ‘On the otherhand, transport maintenance increased by 22% asa result of inflation and tne normal wear and tear ofaging vehicles.General Services DepartmentThe year 2009 saw the General ServicesDepartment stepping up its efforts to meet thechallenges brought about by new technologyintensiveenvironment and the increasing demandsof its internal clientele.The need to totally replace the old PABXtelephone system installed in 1980 was recognized.As a result thereof, a new IP (Internet Protocol) PBX(Private Business Exchange) Telephony System witha total of 230 IP telephone sets were installed withinthe LWUA Building (30 in 2008 and 200 in 2009).The features of the new technology are: Caller ID,Auto-Attendant, Teleconferencing, and voice callsthrough the internet (between or among IP phonesin different locations), among others. To enable GSDto cope with the new technology, an ICT (InformationCommunication & Technology) Specialist was hiredon Contract-of-Service basis.Another technology-intensive need ofLWUAns that was met last year was for faster internetaccess and connectivity. A second ICT Specialistwas hired to meet the required technical expertisein setting up the various internet hardware peripheralswithin the L WUA Building, which was hooked up tothe facilities of PLDT DSL (Digital Subscriber Line).Thus, LWUAns needing to access the internet withtheir desktop or laptop computer, do on-linetransactions, send their E-mails, and/or to doresearch work, etc. can now do so at a faster pace.The year 2009 saw more water districtsformed (177) and more projects undertaken.Consequently, more general support services weregenerated by the General Services Division, andthe Records and Communication Division. Thefollowing statistics reflect this increase: (a) No. ofTravel Orders processed and issued, 8% increase(from 2,875 to 3,112); . (b) No of flight reservationsand domestic place tickets purchased, 13% increase(from 1,134 to 1,284); (c) No. of CTCAs (Certificatesof Travel Completion & Acceptance) recorded &transmitted (to CMDiv.), 20% increase (from 2,237to 2,675); (d) No. of approved Purchase Requisitionprocessed, 30% increase (from 783 to 1,018); and(e) Value of Office Supplies and Services purchasedin-house, 100% increase (from P14.7M to P29.5M).Likewise, (a) No. of xerox copies reproduced, 32%increase (from 709,433 to 933,856); (b) No. of faxmessages transmitted, 52% increase (3,166 to4,821); (c) No. of printed materials bookbound, 128%increase (from 641 to 1,460); (d) No. of telephonesets repaired or installed, 28% increase (from 117to 150); and (e) No. of paging/airing requests served,11 % increase (from 257 to 286).Moreover, the GSD staff successfullyundertook the following activities: (a) theimplementation of the CTCA (Certificate of TravelCompletion and Appearance) documentaryrequirements; (b) continuing effort to pursue “5S”, tofurther improve filing systems and for an orderly andneat work environment; and (c) 19 out of 30 (or 63%of the total) GSD staffers attended at least onetraining seminar during the year as part of its staffdevelopment effort.20Local Water Utilities Administration