enhanced procedures, as well as the formulation and/or revision of related policies, leading to thepreparation of OOs and Inter-Office Memos / Briefsdealing on such matters as: (a) Re--delegation ofDisbursement Voucher Approval, (b) Increase ofMeal Subsidy, and; (c) Designations of “Acting” and“OIC”.As part of its continuing staff developmentendeavors, MISD staff attended / participated in the:(a) NCC-conducted Information and CommunicationsTechnology (lCT) Resource Acquisition Seminar; (b)WSTC-conducted Basic Policy Makers’ Seminar andAdvanced Policy Makers’ Seminar; and HRDDconductedProtocol and Social Graces Seminar, andInstitutional Development Services RefresherCourse, and; (c) First Meeting and General Assemblyof the Chief Information Officers Forum, Inc. Lastly,two (2) MISD senior staff conducted an echo seminaron the formulation of a Citizen’s Charter, and incollaboration with HRDD, assisted in the creation ofa ‘Help Desk’ unit as required by the Citizen’s Charter.The Network Facilities ManagementDivision (NFMD), on the other hand continued withthe maintenance and management of the ISSPservers located in the NFMD office. It had beenmaintained effectively that local area connectionsbetween the Oracle Application Servers as well asDatabase Servers with the different oracle clientswere faultless, enabling on-time data entries,production, and report generation. The routinedatabase administration of Phase I and Phase IIapplication systems were carried competently.Various Oracle crucial errors were addressedeffectively, particularly in tuning and rectification ofapplication systems of Personnel Information System(PIS), Cash Management System (CMS), and FixedAssets Management System (F AMS). Meanwhile,as member of the ISSP Task Force TechnicalWorking Group, the NFMD installed and configuredclient workstations and assisted in the configurationof virtual servers, which are all located at the ISSPTask Force Room.In addition, the unit configured virtualserver for the use of Bentley WaterCAD v8i withDarwin Calibrator Software (Bentley Select Serverv8i) as well as assisted in the configuration andinstallation of needed softwares in the ProjectPlanning Divisions workstations of <strong>LWUA</strong>. Tofacilitate communication and interconnection of thedifferent workstations with the Bentley Select Server,the NFMD laid wired cables at the different floorsand activated the corresponding ports of theworkstations. As a continuing activity, theadministration, maintenance and upkeep of theBentley Select Server has become the unit’sresponsibility.The NFMD, had likewise provided internetservice connections to various departments of<strong>LWUA</strong>. Using third party software, the load balancingand time-sharing scheme were implemented to meetthe demand for responsive on-line communicationbetween our agency and various organizations,namely the water districts, government offices, andprivate entities. This also gave way for the seamlesson-line communication within the different divisionsand departments of our agency using our e-mailsystem.As part of its regular function, the NFMDconducted evaluation and came up with decisiverecommendation regarding acquisition of variouscomputer hardware peripherals and softwarecomplements of the different units in <strong>LWUA</strong>.Troubleshooting of network and stand-alonecomputers were addressed extensively avoidingfurther deterioration and prolonging computer servicelife.Internal Control OfficeThe Internal Control Office is part of theoverall management control system of <strong>LWUA</strong>. It isprincipally responsible for evaluating the adequacyand effectiveness of the internal control system in<strong>LWUA</strong> to ensure that the agency resources aresafeguarded against loss, wastage and misuse, andare utilized consistent with laws, policies andregulations.For the year <strong>2009</strong>, ICO fully detacheditself from performing functions of routine charactersuch as pre-audit of vouchers, development ofsystems and procedures and other activities ofsimilar nature. This change was implemented tocontribute to the program of the Agency to reducered tape and at the same time enhance internalcontrol system by clarifying the accountabilities ofofficials who are responsible for recommending funddisbursements to the <strong>LWUA</strong> Administrator.In connection with its post-audit functions,ICO validated the completeness of submitteddocuments to support fund disbursements. It securedcopies of these documents and stored selected dataelectronically to facilitate retrieval, analysis andreporting of audited transactions. Another initiativeof ICO was the daily monitoring of cash transactionsand generation of reports regarding the agency’s cashflow status as warranted. The update of the manualson the policies and procedures of the Agency’slending and technical services functions is a part ofthe continuing tasks of the ICO. Regarding itsoperations audit function, during the year ICO hasevaluated and reported to Management the result ofits review of 10 unit/operational activities.Based on the specific instruction of theAdministrator, as an exception to its non-pre--auditpolicy, the ICO reviewed several transactions priorto fund disbursements as a staff work for theAdministrator.Legal DepartmentThe Legal Department assists the Officeof the Administrator and the Board of Trustees inrendering legal advises and opinions in accordancewith <strong>LWUA</strong> charter, law, rules, regulations andpolicies. It also assists other units in the resolutionsof legal issues brought before them.For CY <strong>2009</strong>, the ContractsAdministration and Review Division reviewed and8 Local Water Utilities Administration
<strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>recommended for approval: 407 Memoranda ofUnderstanding (MOAs) and Memoranda ofAgreement (MOAs); several Deeds of Undertaking(DOUs); 175 Financial Assistance Contracts (FACs);eight (8) Arrears Restructuring Agreements (ARAs)and Financial Relief Assistance Agreements(FRAAs); two (2) Service Contracts andMiscellaneous Contracts wherein L WUA was oneof the contracting parties or the approving authority.Moreover, there were 20 Notices of Award(NOA)/Notices to Proceed (NTP) served to thewinning contractors/suppliers and the correspondingContract Agreements were processed and notarized.Two (2) lawyers of the Department took charge ofthe notarization of the contracts/agreements.The lawyers and support staff of theDivision were appointed to various <strong>LWUA</strong>Committees either as legal member or subcommitteemember. The lawyers of the Divisionattended public hearings, served as resourcespeaker, attended dialogues and were alsodesignated as members of the Interim Board ofDirectors of taken-over water districts. Legal opinionson various issues were also rendered by them.The following cases are still pending invarious courts, most of which were handled incollaboration with the OGCC, being the statutorycounsel of all government-owned and controlledcorporations (GOCCs). (1) The <strong>LWUA</strong> Rationalizationvs. <strong>LWUA</strong> case, pending at the RTC, Quezon City;(2) The Buhi Rural Waterworks Association vs.<strong>LWUA</strong>, et. aI., pending at the RTC, Iriga City; (3)The dismissal in case of Atty. Rodolfo de Jesus,pending for resolution at the SC; (4) The dismissalof Ms. Alice Marie Osorio, pending at the Court ofAppeals; (5) The case of Sarmiento vs. <strong>LWUA</strong> andSan Pedro WD Board of Directors (G.R. No.1 06077)is still pending at the CA; (6) <strong>LWUA</strong> vs. Municipalityof Borbon, Cebu and,the Board of Directors of BorbonWD is still pending at the Bogo RTC, Cebu; (7)Bonbon RWSA vs. <strong>LWUA</strong>, et. aI., still pending at RTC,Naga City; and (8) Norma P. Somoray et. aI. vs.Serapia Oboyan, et. aI. is pending at the RTC,Catarman, Northern Samar.Public Affairs DepartmentIn pursuit of the Board and Management’sobjective of creating the greatest possible publicawareness on <strong>LWUA</strong>’s undertakings in keeping withthe National Administration’s goal to provide waterfor all Filipinos particularly the poor and the waterless,the Public Affairs Department intensified its publicinformation and education campaign through itsInstitutional and Media Relations Division, and theMedia Production Division, through a rigorousnetworking with the country’s reputable print andelectronic media outfits, production of variouspublications, and strengthening cyberspaceinteraction through the agency’s website.Amplifying the department’s high profilemedia campaign was the establishment of the <strong>LWUA</strong>Media Lounge at the PAD office equipped with thestate of the art communication gadgets likecomputers with scanners, printers and internetconnections, fax and copying machines, telephoneswith local and national direct dial lines, and a largetelevision screen with cable channels.For its media relations’ activities,Institutional and Media Relations Division wasable to place media releases, special reports/features, special agency supplements, and corporateadvertisements in major broadsheets and tabloids;conduct press briefings and conferences for <strong>LWUA</strong>officials; coordinate radio/TV interviews; produce andair TV features and documentaries; and producespecial <strong>LWUA</strong> anniversary documentary. Likewisethe division conducted special projects such as theBuhay Kyut- Health Hygiene and WaterConservation, and participated in inter-agency info/advocacy groups like Consumernet, DevComnet, andPGMA Serbisyo Muna Caravans.Similarly, the Media Production Divisionsustained the production of its regular publicationssuch as the quarterly Waterpoint, the monthlyWaterpoint Express, the corporate calendar and the<strong>Annual</strong> <strong>Report</strong>. The division also came up with animproved edition of the Presidential Decree 198incorporating related issuances in the water supplysector, and an easy to read brochure on the natureand operation of <strong>LWUA</strong>, and a primer on the Agency’sregulatory functions.At the height of the preparation for themuch-welcomed visit of President Gloria MacapagalArroyo during the commemoration of the agency’s36 th anniversary, the division was actively involvedin the preparation and layout of tarpaulins for thestage background, banners and greetings. Likewise,several water districts referred by <strong>LWUA</strong> advisorsand engineers, requested the assistance of MPD inthe preparation of theirtarpaulins and otherproject informationmaterials.The divisionalso sustained thecorporate transparencyand accessibility to bothlocal and internationalaudiences through thecontinued developmentand maintenance of the<strong>LWUA</strong> Website.9