Annual Report 2006 - TAFE NSW - Northern Sydney Institute

Director’s ForewordThis online report, available for download in PDF format,gives you a comprehensive account of the Institute’sperformance, activities and achievements during 2006. Itoutlines the Institute’s efforts with regard to our Key FocusAreas (KFAs): our customers, our people, our business andour intellectual property, and it provides a summary of ourorganisational performance data.In January 2006 the Institute set about strengtheningits position to ensure its future success through theimplementation of a new organisational structure. The newstructure re-orients the strategic and commercial focus ofthe Institute around seven new business lines, which alignwith key areas of industry:• Access and General Education• Business and Commerce• Community Services and Health• Industry and Environment• Information Communication Technology, Media and Arts• Schools Partnership and TVET• Tourism and Hospitality, and Events ManagementDuring the year the new business line teams have developedcomprehensive business and marketing plans with focusedstrategies that correlate our products to our target markets.These teams have worked hard to strengthen productdevelopment and delivery, build sales, grow networks,increase efficiency and improve service and value to ourcustomers.The success of this initiative can be seen in the resultsachieved by the Institute during the year. Once again, 2006has been a year of solid performance by the Institute acrosskey performance areas, details of which can be viewed inthe Organisational Performance section of this report. TheInstitute continues to be a credible provider of commercialtraining to other educational providers, the community,business and industry, both onshore and offshore.The success of the Institute is further highlighted by theoutstanding performance of so many of our students,individual staff members and staff teams.This report underlines the Institute’s commitment toimplementing the key initiatives that will ensure thevocational education and training needs of the NorthernSydney community, schools, business and industry arecontinually addressed in the future.I commend the TAFE NSW – Northern Sydney InstituteAnnual Report 2006 to you.Kevin J HarrisDirectorTAFE NSW - Northern Sydney Institute Our CustomersAnnual Report 2006