KOLKATA _NIT - WBSEDCL

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IB.9.4.Withdrawal / modification of a bid during the interval between the deadline for submission ofbids and the expiry of the period of bid validity specified by the bidder shall result in forfeitureof the Bid Security deposit.IB.10. Phasing of Execution: Deployment of manpower may be made in phases based onextension & expansion of work. The tentative initial and final unit-wise requirement ismentioned in GTC.4. Inception may take place within a specified time-frame as specifiedelsewhere in this document and well within the contract period.IB.11. Opening of Bid:IB.11.1. Price Offer-:IB.11.1.1.IB.11.1.2.IB.12. Evaluation Of Bids:Date of opening shall be on 18/01/2012 AT 15-00 hr at the Meeting room of DistributionHQ., 1 st Floor, D-Block, Biduyt Bhaban, Salt Lake, Kolkata – 700 091.The Offer will be opened in the presence of bidders’ authorized representative ((Only Onerepresentative per bidder) who may like to attend. Any change in the schedule, due to anyunforeseen reasons, will be duly communicated to the bidders through website.IB.12.1. All pre requisite parameters along with Bid Security will be checked before opening of 1 st partof the Tender. On that date of opening, only the 1st. part of the bid will be opened forprocessing.IB.12.2. Negative deviation in offer, if any, may be liable for rejection of the concerned bidder’s offer, ifthe said bidder does not agree to match the offer with the desired laid down Commercial &Technical terms.IB.12.3. Only after completion of the evaluation of 1 st part, the 2 nd part will be opened for thosebidders who will qualify after the 1 st part screening.IB.12.4.IB.12.5.IB.13.IB.13.1.IB.13.1.1.IB.13.1.2.IB.13.1.3.No alteration shall be made in the Bid forms and schedules except filling in the blanks asdirected. If any alteration is made or if these instructions are not fully complied with, the Bidmay be rejected at the sole discretion of WBSEDCL. The authorized signatory must initial anyerasing or other changes that appear on the document.Evaluation of bid will be made based on the composite cost considering declared specificheads in all categories, as indicated in the Price Bid Sheet.Rectification of Errors:Arithmetical errors, if any, shall be rectified as follows:If there is a discrepancy between the unit price and total price that is obtained by multiplyingthe unit price and quantity, the unit price shall prevail and the total price shall be accordinglycorrected by WBSEDCL.If there is a discrepancy between words and figures, the amount in words shall prevail.Bidder shall ensure that the prices furnished in various price schedules are consistent witheach other. In case of any inconsistency in the prices furnished in the specified priceschedules, WBSEDCL is entitled to consider the higher of the ‘quoted’ price and the‘corrected’ price as resulting from aforementioned procedure for the purpose of evaluation ofbid. For the purpose of award of contract the lower of the ‘quoted’ price and ‘corrected’ pricewill be considered.IB.14. Statutory Obligations:IB.19.1 The service provider must comply with all statutory obligations & provisions as per law of theland and as contained in relevant Acts like, Workmen’s Compensation Act 1923, the ContractLabor (Regulation & Abolition) Act 1970, Employees Provident Funds and MiscellaneousProvisions Act 1952, Employees’ State Insurance Act 1948, Payment of Wages Act 1936 etc.and rules made there under for every Act.IB.19.2 The financial obligation(s) arising out of statutory obligations would be entirely on contractorsaccount and WBSEDCL will not be responsible on this score for any reason whatsoever. TheCCEE DD/ //ZZCC CC
CCEE DD/ //ZZCC CCregister maintained by the successful bidder in this regard, shall be subject to scrutiny ofWBSEDCL, if WBSEDCL desires so.IB 19.3 The service provider has to pay minimum wage in commensuration with notification of LabourDept., Govt. of West Bengal, as modified time to time. In no case, the said wage can bedivided into other component(s). PF @13.61%, ESI @ 4.75% and bonus @ 8.33% should beon the minimum wage as above or as notified by the Labour Dept., Govt. of West Bengal.IB 19.4IB 19.5IB 19.6IB 19.7IB.19.8IB.19.9All deployed personnel would be eligible for one weekly off day and four holidays i.e., 26 thJanuary, 1 st May, 15 th August & 2 nd October. Since the operation of the ZCCs are 24x7modes, service providers have to ensure additional manpower in 1:6 ratio for smooth runningin consultation with the respective controlling officer. Similarly same ratio may also befollowed at field units like Customer Care Centers, as mentioned above. The minimum ratesof wages include the wage for weekly off day. However employees are entitled forwage for four holidays.ESI/Mediclaim Policy – Since service provider(s) have to deploy existing manpower,immediate process for change of employer (if any new service provider got LOA) has to betaken with respective ESI authority within one month after receipt of the LOA with intimationto the concerned controlling officer. Similarly, mediclaim policy should be purchased forthwithin non-ESI area.The successful bidders have to submit a list of deployed manpower of the respective ZonalCall Centre indicating Name, Father/Husband Name, Date Of Birth, Communication Address,Qualification(s), Wage particulars including statutory deductions to the Nodal Officer withinone month from the date of receipt of LOA / date of actual engagementThe vendor while submitting the bill must enclose Form No. 12A as per Employees’Provident Fund Scheme, 1952 positively in token of proof towards payment of ProvidentFund Contribution to the Provident Fund Authority in Provident Fund Code Number, asmentioned in the LOA. The Nodal Officer should ensure that Contractors should submit Form6A i.e. consolidated Annual Contribution Statement as per Employees’ Provident FundScheme, 1952, within May/June of each year. All Contractors must submit a statementtowards deposit of E.P.F. and Pension Fund as per Circular dated 26.03.2008 of the Director(HR) (will be available with the respective Nodal OfficeThe Nodal Officer must ensure that employees as engaged by the vendor are registeredas per E.S.I. Act. The vendor is liable to enclose necessary Challan towards payment ofE.S.I. Contribution to the respective E.S.I. Authority where ESI Scheme is applicable.Otherwise the vendors to have procured MEDICLAIM Insurance Policy from a NationalizedInsurance Company in respect of each of the employees where ESI Schemes are notapplicable.Payment of wage should be made along with duly authenticated Wage Slip indicatingMinimum wage, PF deductions, ESI (both employer & employees contribution)IB.19.10 Issuance of Appointment order to each employee is mandatory. A copy of each such AppointLetter may be sent to the Nodal Officer of the Concerned Zone.IB.20. Settlement of Disputes and Arbitration:IB.20.1 In case of any dispute arising out of the contract, the same shall normally be settled throughmeeting between WBSEDCL and the contracting agency at the appropriate level.IB.20.2 Any dispute arising out of or in connection with the contract shall, to the extent possible, besettled amicably between the parties.IB.20.3 All disputes or differences in respect of which the decision if any has not become final shall besettled by arbitration in accordance with the provisions of the Arbitration and Conciliation Act –1996 or any statutory modification thereof. The venue of Arbitration shall be Kolkata only.IB.21. Acceptance of Order: The successful bidder shall submit written unconditional acceptanceof order within 7 (seven) days from the date of issuance of the order.IB.22. Communication mode:IB.22.1 The bidders, for communicating with WBSEDCL, for this job may use the following modes:
Page 1 and 2: CCEE DD/ //ZZCC CC
Page 3: BURDWAN`86,000/ (Rupees eighty-six
Page 7 and 8: SW.1.2.2.7 Regular monitoring with
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Page 11 and 12: any Schedule Bank in India as per p
Page 13 and 14: GTC.16. Contract Period:GTC.16.1. T
Page 15 and 16: Technical Specification (TS)TS.1 :
Page 17 and 18: Annexure [ AN ]WEST BENGAL STATE EL

KOLKATA _NIT - WBSEDCL

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