The relationship between pension scheme administration and ...
The relationship between pension scheme administration and ...
The relationship between pension scheme administration and ...
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6.Conclusions<strong>The</strong>re are lots of positive findings in this survey in termsof <strong>pension</strong> <strong>scheme</strong> <strong>administration</strong> <strong>and</strong> effective <strong>scheme</strong>governance.Nevertheless, whilst the majority of <strong>pension</strong> <strong>scheme</strong>s arewell run, there is always room for improvement.In particular, more could still be done in terms of membercommunication <strong>and</strong> engagement. Interaction with memberswill become all the more important with the continuedtrend from defined benefit to defined contribution <strong>pension</strong>provision, a trend that will only accelerate after theintroduction of the auto-enrolment reforms from October2012.Speaking of the reforms, it is clear that further ‘automation’of <strong>scheme</strong> processes is needed if they are to be properlycomplied with.Before then trustees, employers <strong>and</strong> administrators stillneed to give more thought as to practical measuresrequired to resolve data gaps.With the Pensions Regulator recently launching its2011 education drive(8), highlighting the importance of<strong>administration</strong> in enabling good outcomes from <strong>pension</strong>ssaving, the subject matter of this report is likely to berelevant for some time.We hope that readers find the survey results <strong>and</strong> analysis tobe both interesting <strong>and</strong> useful.8. http://www.the<strong>pension</strong>sregulator.gov.uk/press/pn11-05.aspx12
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