Gridspeak Dec 2011.pdf - LGfL

FAQs:FrequentlyAskedQuestionsQ. Why does VirginMedia Businesshave to dig on ourpremises whenwe already havea connection toLGfL1?A. We’re providing a new fibreconnection to each school. Onour planning visit, we’ll find thebest and most suitable route fromthe network outside the schoolto your communications room inthe school.Q. Will we need more spacein our ‘comms cabinet’?A. Back in 2001, LGfL1 wasbased on the best technologyavailable at the time. LGfL 2.0is a completely new networkusing the most up-to-datetechnology to supply greaterbandwidth and flexibility. Thenew network is more secure,with a dedicated firewall onevery site. It is also fibrebasedwhich means it can beupdated in line with futureimprovements to the network.The new equipment for thisneeds extra space.Q. Why can’t you use theexisting ducting?A. Where possible Virgin MediaBusiness will use existing ducts,but they are not allowedto share other serviceproviders ducts.Q. If we have to wait along time for our newconnection, why is this?A. There are more than 2000schools to connect to the newservice before the end of June2012. So the programme isphased, as agreed with LGfL.Q. How long will thework take?A. This depends on each site.However, the survey shouldtake no more than 90 minutesand the fit and test will takeabout two and a half hours.Civil engineering such asducting and cabling workoutside of the school willtake longer, but we can usuallycomplete this in advance.For a longer list of frequently asked questionsplease see the FAQ tab in the secure area atwww.support.lgfl.netGridSpeak_V14.indd 3 25/11/2011 16:54