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THE TRANSFIELD SERVICES BUSINESS MAGAZINE24transfieldservices.comIn January 2012, we launched a major safetyinitiative across all Transfield Services’ globaloperations called the 10 Million Challenge.By Transverse Editor, FELICITY PONTONI.FEATUREOUR BIGGESTThe goal of the 10 Million Challengeis to achieve 10 million hours, orabout two months, without a losttime injury to any of our people, orpeople for whom we are responsible.The driving force behind this ambitious targetis Transfield Services’ Managing Director andChief Executive Officer, Peter Goode. Hehas been supported by a team comprisingrepresentatives from all parts of the globe andled by Karl Simons, our General Manager HSEQMiddle East and Asia. The team members wereGlen Cowling, Angela Williams, Dave Armstrong,Emmanuel Christou, Carolyn Tapang, HeathAllan, Felicity Pontoni and Debbie Merrin. Theirefforts in pulling together the challenge wereremarkable and their accomplishment should bea source of great satisfaction.Peter Goode says: “We’ve worked hard toimprove our safety performance in recentyears and we’ve made real progress. As aresult of all our efforts, we halved the numberof our colleagues suffering from serious injuriesover the past two years. This is a tremendousachievement, one we should take deep pridein.”“Despite this remarkable improvement, onaverage, every week one of us is injuredso badly that we miss at least one day ofwork. When you think about the pain, sufferingand inconvenience inflicted on the injuredperson and the distress, anxiety and disruptionthat flow to their loved ones, we simply haveto say, something must change. This is notacceptable.”The 10 Million Challenge is the first of its kind inthe Company’s history. And it required someserious tools to engage the hearts and mindsof our people.One of these tools is a Stop Work Authoritycard.Karl Simons explains: “The card has beenspecifically developed and introduced topersonally empower each and every employeeto stop what they are doing should they everfeel unsafe or to stop other people if they seesomething unsafe.”This empowerment is supported by the mostsenior management within the organisation.The card itself carries a personal message andsignature from the Managing Director.“Good leaders encourage their people to worksafely and understand their responsibilitiestowards their employees and especially, thatno job we undertake is more important thanthe safety and welfare of our people,” saysPeter Goode.The Stop Work Authority card can be used inany situation, not just for high risk situations.“The Mandatory Safety Rules deal with a setof specific high risk activities commonly foundthroughout our business, whereas the StopWork card can be used to challenge any risk.”The cards were given to each employee duringthe global launch of the 10 Million Challenge on16 January 2012. Employees signed their cardtogether with their managers in a powerfulsymbol of their commitment to safety.A video was also produced to engage ourpeople in this major safety initiative and tomotivate them to join with their colleagues tobring about a noticeable change to how we goabout our work.The video features Peter Goode explainingthe 10 Million Challenge and our company’scommitment to safety. It also features some ofour people on sites around the world talkingabout what safety means to them.Progress towards the 10 Million hoursmilestone is tracked via an electronic counteron the Company’s intranet homepage. The
transfieldservices.comTHE TRANSFIELD SERVICES BUSINESS MAGAZINE25CHALLENGE YETcounter displays the hours worked withinTransfield Services since the last lost timeinjury. If an injury is sustained, an alert is issuedto the organisation and the clock is re-set. Aweekly update is issued so that work teamscan discuss our progress during their toolbox,or safety meetings.STOP WORK INTERVENTIONA new safety message appears in a box nextto the counter each time people refreshtheir browser which further reinforces andpromotes our commitment to safety.While we have set a target of 10 million, thereal goal of the challenge is to eliminateserious injuries from our workplaces.“The true value of this sort of campaign isthat it helps move safety to the forefront ofpeople’s minds and prompts people to takethat extra little bit of time to assess the risksof the task they are about to perform,” Petersays.“One of our values is ‘integrity’, which meansdoing the right thing. This is a value that iscentral to the way that Transfield Servicesdoes business; we are simply not the sort oforganisation that would derive satisfactionfrom an achievement not won truly and fairly.There is therefore a very clear expectationthat all injuries and incidents continue to bereported.”According to Karl Simons, achieving thisambitious target will take all of us looking outfor each other.And when we get there?“We’ll celebrate as this will mean we doubledour current best ever period without a losttime injury,” he says.“We’ve asked our clients to support us in the10 Million Challenge and my sincere hopeis that the journey to achieving the goal isone that binds all of us and brings into sharpfocus the importance of taking good care ofourselves and each other.”Following is an example of howsimple intervention using the 10Million Challenge Stop Work Authoritycard can prompt engagement andmake a significant difference.A crew on our TAMS North Project inthe Americas was at the bottom of asloped area adjacent to the shoulderof the road and needed to pull a largetree limb up the slope to the shoulderand onto the truck.One of the employees did not feel theinitial method was safe. He took out hisStop Work Authority card and the jobstopped.A discussion followed between thetechnicians which ultimately led to abetter understanding of how to do thejob safely. The job resumed and wascompleted without incident.This story came from Eric Broughton,Vice President, Health, Safety &Environment, Infrastructure, who says:“ I wanted to share this with you toshow that the program does work andpeople are willing to use the systemand put it to the test.”.“While our 10 Million Challenge clockand calendar may not be where wewant it to be, I hope that we can takesome pride and satisfaction that ourefforts to empower people to stopthe task when the job is not safe toperform is working.”
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