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Statement of Work Sub-Task: Tracking Data Reader/Writer

Statement of Work Sub-Task: Tracking Data Reader/Writer

Statement of Work Sub-Task: Tracking Data Reader/Writer

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Tech writer for writing the user guide for selected components.The contractor shall designate one individual as the single point <strong>of</strong> contact for coordination<strong>of</strong> the contractor's efforts on the task with the Government's <strong>Task</strong> Monitor (TM). Withconcurrence from the TM, the contractor may augment its skill mix with journeyman andapprentice-level staff as appropriate to accomplish certain specific objectives <strong>of</strong> particularwork items, and/or to assist with overall task coordination and management activities.As directed by the TM, the contractor shall maintain separate cost accounts for subtasksand/or subtask work items funded from different Government accounting codes.b. Configuration ManagementThe contractor shall use existing repositories on SourceForge and Jazz server and existingprocesses for maintenance <strong>of</strong> current and historical versions <strong>of</strong> all products resulting fromthis task.c. FacilitiesAppropriate Information Technology devices to support the analyses, specificationdevelopment, and report development are required. It shall be the contractor’sresponsibility to provide and set up local workstations and network connections at thecontractor’s <strong>of</strong>f-site facilities as required, and to install any required tools and utilities onthe contractor’s equipment.d. Risk Management and Best PracticesThe contractor shall manage risk using the JIRA project management tool where all GMATrisks are reported and monitored. The contractor shall identify issues well in advance <strong>of</strong>negative consequences, recommending corrective action to the TM, and implementingcorrective actions with the compliance <strong>of</strong> the TM.e. Performance MetricsThe TM will evaluate the work performed for this task based on technical merit. The TM willutilize detailed performance metrics that reflect the contractor’s performance in meetingresearch analysis, specific task requirements, deliverables and delivery schedule, and thecontractor’s cost. The TM's technical evaluation <strong>of</strong> the task performance will be a subjectivecombination <strong>of</strong> performance metrics, technical quality <strong>of</strong> deliverables, cost control,significant events, innovations and meeting requirements set forth in the SOW.The primary performance tracking mechanism for this task shall be GMAT’s JIRA issuetracking system.f. Government Furnished Facilities, Equipment, S<strong>of</strong>tware, and Other ResourcesThe Government will provide account and passwords to government-furnishedworkstations where existing versions <strong>of</strong> various relevant s<strong>of</strong>tware packages shall bemaintained. The government shall also supply a single license for the Clarizen projectmanagement s<strong>of</strong>tware. It shall be the contractor’s responsibility to complete any GSFCrequired security-related training courses.g. Method <strong>of</strong> DeliveryAll documentation, specifications, data, and source code related to improvements and/orenhancements, even minor enhancements, shall not be released to the public and shall be

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