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Current CodeRequirementAdditionalFinancialStandardRequirementsfrom 2018Performance ManagementHave an agreed set of performance management indicatorsin relation to rent payments and rent arrears, voids, repairs,management and maintenance costs per unitSubmit data on performance management including rentpayments and arrears, voids, repairs, management andmaintenance costs per unitHave a written allocations policy explaining eligibility criteriaand the application process 3Liaise with local authorities to let properties quickly and efficiently 3Provide tenants with information and statements on rents andservice charges 3Have a rent arrears policy and procedure and make it availableto tenants 3Have a repairs policy in place which commits to dealing withplanned, cyclical and responsive repairs within agreed timescalesand make it available to tenantsHave a statement on communication with tenants, regularlycommunicate with tenants and monitor feedback 3Provide pre-tenancy training for all new tenants 3Provide a tenants handbook detailing policies and procedures 3333The Financial Standard and Assessment Frameworkxxxix