SECTION 5 – COMPETITIVE PROCUREMENTS - Rockwall ISD

Rockwall Independent School District (RISD) Purchasing ManualF. “Will calls”, or pickups at the warehouse, must be preceded by a phone call. Do notinput an order and then drive over to pick it up, expecting it to be ready. Orders areusually pulled on the same day they are received but may not be. If a ―will call‖ isnecessary, please make sure that it is an emergency so as not to impair the service toother customers.If a warehouse requisition has not been received within six working days (does notinclude weekends and holidays), please call. Give the necessary information such as thedelivery location and req. number and we will trace it and fix the problem. Please do notcall before that time.G. With the many varied programs now available, it is very important that a campuslocation be listed somewhere on the requisition. A name of the person or department,although important, will not always provide sufficient information as to which campus todeliver.H. Any returns or discrepancies must be accompanied by a Return Authorization Form. Acopy of that form is provided Appendix B.DeliveriesA. Delivery routes are traveled every day and deliveries are made to each location. Anyorders for supplies, POs, or mail should be delivered at this time.B. If there is a mix-up with mail (i.e., delivered to the wrong campus), call the warehouseand the problem will be resolved as soon as time permits. The warehouse understands theimportance of reliable mail delivery, and will try to handle these situations in a timelymanner.C. The driver‘s duty is to deliver all materials each school on his route. Speed, safety, andaccuracy are very important. A central location at each campus needs to be establishedfor all deliveries and pick-ups. This location shall be an area easily accessible fordelivery or pick up.D. Postal mail delivered to the warehouse and inter-school mail is always delivered the nextday. Postal mail addressed to the campuses will be delivered by the US Postal Serviceevery day. Inter-school mail will be picked up by warehouse personnel every day. Just areminder, it is very important that a campus’/departments name be on the inter-schoolenvelope and that all other schools be marked off. If a name only appears, or no school ismentioned, the driver has no way of knowing where to send it.Hot Mail Delivery RequestsA. Hot mail delivery requests are used to move material such as textbooks, records forstorage, print shop jobs etc.- 57 -