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continued from 68FEBRUARY <strong>2010</strong> SERVICE & PARTS DIRECTORY 800.850.4949the wrong component, it would definitely E-210. Sorry for theconfusion there.Question: So cleaning the rails should take care of problem.Thanks guys.Subject: Ricoh Aficio 1060 tandem tray problemQuestion: The left tandem tray fence was having trouble movinga stack of letter paper to the right side and I was getting SC515 error codes. It moved a half stack fine, but any more thanthat it would code. I removed and lubricated the slide rail andmade sure it was smooth. Then I was having it shove stacksover to test. After about 5 times, it just stopped and now theright side drive won’t lift the paper up. When I shove in theright side of the tandem drawer, it doesn’t start lifting. The displayreads “Reset Paper Tray”. I checked the connector in therear and on the right side tandem tray for paper, but there wasnone. I used mode, output, and tandem motor, but there is stillno movement I have no ideas now and it’s frustratingbecause it was working when I got there. Any thoughts areappreciated.Answer: Check the front side gate. There are two of them;they open up to allow the paper to shift from left to right. Thefront one has a flag that actuates a sensor. I have seen thesebreak many times. Also, there is a middle rail where the twohalves sit. Remove the feed side of the LCT and look inside.Tighten the two screws that secure this middle rail to the copierframe.Answer: I had this happen recently. If you take off the covers(plastic and metal) you can watch the drive for the lift plate. Ifound that the drive shaft was turning fine but the gear that theshaft goes into wasn’t. The inside of the gear was rounded out.I chased this one a few times. It would move almost a wholestack with no problem, but when it was totally full it would codeout. Hope this helps.Answer: I agree that the gear rounds out. The gear fits onloose; I add wire into D shape between the gear and shaft totake up the slack.Answer: Check the small half moon gear. If it’s already roundedup, replace it.Question: You guys are awesome. I cleaned the Tray1 feedassembly, which fixed my jamming, and the half moon gearwas stripped out on the inside, so 2 for 2. Thanks again!!!Answer: Watch out for those gears - they have different partnumbers depending on which end of the shaft they are on!Subject: Toshiba E-Studio 650 not duplexingQuestion: Hi! I have a machine that throws a jam code E51every time someone tries to duplex. The paper will be sittingon the side reversing section, but stops right before enteringthe duplexer. I’ve gone through all of the procedures in thehandbook for E51 codes. I’ve even replaced the entire drawerassembly, side door and left side feeding assemblies from an810 we have at the shop, even though all sensors seemed towork fine in 03 mode. The only thing I see left is the logicboard. The machine works fine except for duplexing, so beforeI send the board off for repair and the machine is completelydown, I’d like a second opinion on whether this sounds right orif there’s anything else I should try? I’d swap the LGC boardcontinued on 70enx magazine 69
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