AGRR - March/April 2008 - AGRR Magazine

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Mandate to Validatecontinued from page 31For Ian Graham of Windshield Solutionsin Roanoke, Va., even withoutthird-party validation, AGRSS registrationhas proved too costly for himto justify thus far.“Being a very small shop, I have tobe sure to put my money into thingsthat have a [definite] return,” he said.Tompkins, however, notes thatwhile it may cost more under the“Audits are only aproblem if you’recheating.”—Bob Hittenberger,Best GlassusionExperience the fusion of three...leading youtoagreenerbottom line! Moveyourbusinessto a new levelwithGlasWeld. lCallnow orgo onlinetoseewhatthe “fusionof three”candoforyou.800.321.2597ReflectingExcellence inGlassRepairwww.glasweld.com/fusionthird-party validation system—theAGRSS registration will be more valuableas well.“The problem with it today is it’sway too easy and there’s no value toanything when anyone can jump inand have little to no effort, little to nocommitment and little to no cost—there’s no value in that. There’s just nodifferentiation,” he says.With the safety aspect of the AGRSSStandard, too, Ketcherside assures thatthe cost will be outweighed by the benefitsof providing consumers with safeinstallations.“Is there a price on a person’s life?”she asks. “Talk to Jon Fransway—howmuch would he have paid for thewindshield of his sister for her to stillbe here?”Fransway’s sister, Jean, was killed in1999 following a car accident in whichthe windshield of the car she was drivingwasn’t secured properly.Aside from costs, Graham addsthat he can see that third-party validationcould also be the motivationmany have been looking for fromAGRSS.“I do think that adding ‘teeth’ toAGRSS would be a definite step in theright direction,” Graham adds.Hemperly points out that theAGRSS registrants’ perception of theprogram—and how it is carried out—could be of concern too.“If it is run openly, honestly, withthe goal being a true third-party auditthat helps a company remain compliantby catching items they may havemissed, then it will be fine,” he says.continued on page 3432 AGRR March/April 2008 www.agrrmag.com
REPLACEMENT GLASSReplacing auto glassis more than just good vision.Windshields not only help protect your customers from the elements,they also play a major role in vehicle integrity. Be sure your customersare getting OE glass. Be sure it’s Carlite ® .Ford Motor Company recommends one name in auto glass… Carlite ® .carlite.com*Carlite windshields manufactured after April 2001 have a sun protection factor (SPF) equivalent to 157.
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Page 4: 38— Features —2428363840CLUED I
Page 7 and 8: A Complete Line ofUniversal Mouldin
Page 10: Customer Servicetips for quality se
Page 13 and 14: ONE-HOURPARKINGSUPER QUICK CURESFor
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Page 18 and 19: The fastest way to build your prese
Page 20 and 21: Off theLineoem news from detroitMus
Page 22 and 23: AGRSS Newsthe latest in safetyState
Page 24 and 25: AGRSS NewscontinuedThe AGRSS Standa
Page 26 and 27: CLUED InWhat This Report Might Mean
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Page 32 and 33: Mandate to Validatecontinued from p
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Page 38 and 39: Tucson TimeA NNUAL M EETING IN S UN
Page 40 and 41: Hangin’ withCurtisHooperBest of B
Page 42 and 43: Honestand TrulyGreenStep InsideBend
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Page 46 and 47: Repair Round Upnwra reportsfocus on
Page 48 and 49: the showroomnew productsSOFTWAREGla
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Page 56 and 57: What Are YouDoing This May?Make pla
Page 58: Avocationslife beyond the auto glas
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