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Assessment of quality of care for children in selected hospitals in ...

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<strong>Assessment</strong> <strong>of</strong> <strong>quality</strong> <strong>of</strong> <strong>care</strong> <strong>for</strong> <strong>children</strong> <strong>in</strong> <strong>selected</strong> <strong>hospitals</strong> <strong>in</strong> Ghana1. Introduction1.1 BackgroundImprov<strong>in</strong>g the <strong>quality</strong> <strong>of</strong> paediatric <strong>care</strong> <strong>in</strong> <strong>hospitals</strong> is a key challenge <strong>in</strong> Ghana. Anassessment <strong>of</strong> the hospital <strong>care</strong> <strong>for</strong> <strong>children</strong> <strong>in</strong> 2005 showed that the <strong>quality</strong> <strong>of</strong> <strong>care</strong> was notup to the standards recommended by WHO. 1 Although the <strong>hospitals</strong> had good <strong>in</strong>frastructuresuch as available water and electricity, case management <strong>of</strong> common childhood conditionswas below the recommended standard. Emergency <strong>care</strong> systems were not well established,there were no triag<strong>in</strong>g systems <strong>in</strong> place, and the emergency units were not well equipped <strong>for</strong>manag<strong>in</strong>g emergencies. There was a lack <strong>of</strong> protocols and guidel<strong>in</strong>es <strong>for</strong> <strong>in</strong>‐patient <strong>care</strong> <strong>of</strong>common childhood conditions (e.g. severe malaria, pneumonia, diarrhoea, malnutrition andHIV/AIDS) result<strong>in</strong>g <strong>in</strong> <strong>in</strong>complete assessment, treatment and monitor<strong>in</strong>g <strong>of</strong> cases. Some keyrecommendations were made follow<strong>in</strong>g the assessment and <strong>in</strong>cluded the <strong>in</strong>troduction <strong>of</strong>emergency systems and provision <strong>of</strong> guidel<strong>in</strong>es to support case management.As a result <strong>of</strong> these recommendations, the first tra<strong>in</strong><strong>in</strong>g Emergency Triage <strong>Assessment</strong> andTreatment (ETAT) was conducted <strong>in</strong> the country <strong>in</strong> 2007, us<strong>in</strong>g WHO guidel<strong>in</strong>es. 2,3 Thetra<strong>in</strong><strong>in</strong>g <strong>in</strong>cluded the <strong>in</strong>troduction <strong>of</strong> the WHO Pocket Book <strong>of</strong> Hospital Care <strong>for</strong> Children, 4which provides guidel<strong>in</strong>es on the management <strong>of</strong> common childhood illnesses. Tra<strong>in</strong><strong>in</strong>gcommenced <strong>in</strong> 2007, but limited fund<strong>in</strong>g resulted <strong>in</strong> the <strong>in</strong>volvement <strong>of</strong> only a few facilities.An opportunity to scale up this <strong>in</strong>itiative on improv<strong>in</strong>g the <strong>quality</strong> <strong>of</strong> <strong>care</strong> has now beenprovided by the Better Medic<strong>in</strong>es <strong>for</strong> Children (BMC) project, which seeks to improve theavailability and access to medic<strong>in</strong>es <strong>for</strong> <strong>children</strong> <strong>in</strong> the country, <strong>in</strong> l<strong>in</strong>e with World HealthAssembly Resolution 60.20 on BMC. 5 One component <strong>of</strong> the BMC project is to adapt andproduce guidel<strong>in</strong>es <strong>for</strong> manag<strong>in</strong>g childhood illnesses <strong>in</strong> Ghana.WHO’s framework <strong>for</strong> <strong>quality</strong> improvement <strong>for</strong> hospital <strong>care</strong> <strong>for</strong> <strong>children</strong> 6 outl<strong>in</strong>es the stepsneeded to guide the <strong>quality</strong> improvement process <strong>in</strong> countries. This framework describestwo key steps: 1) identify<strong>in</strong>g stakeholders and 2) a situational analysis.This study assessed current paediatric <strong>care</strong> <strong>in</strong> <strong>hospitals</strong> <strong>in</strong> Ghana aga<strong>in</strong>st established andaccepted standards <strong>of</strong> <strong>care</strong>. The f<strong>in</strong>d<strong>in</strong>gs will provide the evidence to guide the nationaladaptation <strong>of</strong> guidel<strong>in</strong>es and standard‐sett<strong>in</strong>g process. It is also aimed at improv<strong>in</strong>g the<strong>quality</strong> <strong>of</strong> paediatric <strong>care</strong> <strong>in</strong> <strong>hospitals</strong>.1.2 Objectives1. Assess the <strong>quality</strong> <strong>of</strong> paediatric <strong>care</strong> provided to <strong>children</strong> less than five years <strong>of</strong>age <strong>in</strong> <strong>hospitals</strong> by compar<strong>in</strong>g aspects <strong>of</strong> paediatric <strong>care</strong> provided <strong>in</strong> <strong>hospitals</strong>with prescribed standards <strong>of</strong> <strong>care</strong>.2. Make recommendations <strong>for</strong> those facilities that were assessed to improve theidentified gaps that fall with<strong>in</strong> their authority.Page 1

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