Assessment of quality of care for children in selected hospitals in ...

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Assessment of quality of care for children in selected hospitals in GhanaTable 2: Explanation of the scale ʺGoodʺ to ʺUsually inadequateʺUsually inadequateOccasionally inadequateFairGoodOn four or more out of ten times when something is used or wantedor on four or more out of ten visits to an area things are unavailableor not of an acceptable standard.On two to three out of ten times when something is used or wantedor two to three out of ten visits to an area things are unavailable orare not of an acceptable standard.On one out of ten times when something is used or wanted or onceout of ten visits to an area things are unavailable or are not of anacceptable standard.Only rarely are things unavailable or are not of an acceptablestandard.Question 3: This question is meant to highlight the understanding of the health workerabout which disease contributes most to inpatient mortality. In question 3b) difficulties in thecare of these important conditions are explored.Question 4: To answer this question please refer to Table 1.Question 5: Please write down the words as spoken by the interviewee.Questions 6‐10: To answer the questions, please refer to Table 1.Question 14: All forms of training should be considered from on‐the‐job training,introduction to new equipment/procedures to workshops or courses taught outside thehospital.Question 15: In a number of institutions, nursing staff is rotated within different wards atregular intervals. Please find out if this is the case, what the interviewee thinks about it andto which professional groups this applies.Questions 16, 17: In this question we are interested in if there are some form of meetingswhich reflect on the quality of care in the hospital/ward and the communication within thehospital.Question 18: Please mention the type of guidelines (books, posters, charts, oral guidelines,etc.).Questions 19‐21: Please refer to Table 1.Finally: Before thanking the interviewee, please ensure that all questions are answered. If ahealth worker does not want to answer a particular question please note this and proceed tothe next question. Offer the health worker the opportunity to read what you have written. Ifs/he wishes s/he should be allowed to make changes. Please thank her/him for forwardingthe information.Page 122
Assessment of quality of care for children in selected hospitals in GhanaA2.2 Health worker interviewHealth worker interviewPosition of health worker being interviewed:Current place of work (childrenʹs ward,paediatric OPD, nursery etc.):How long have you worked at this hospital?How long have you been working in the nursery,paediatric OPD or childrenʹs ward?We are first interested in your views on the childrenʹs ward.1) Are there any things about the hospital buildings/ward that you think are good or things thatcould be improved?2) For children admitted to the hospital GoodSatisfactoryOccasionallyinadequateUsuallyinadequate2a) the accommodation (space/beds) for patients is □ □ □ □2b) the toilets and washing facilities for patientsare□ □ □ □2c) the cleanliness of the ward is … □ □ □ □2d) the food given to the children is … □ □ □ □Now we would like to ask you what the causes of childrenʹs death are in the hospital.3) In your opinion what are the commonest illnesses resulting in childhood deaths in the hospital?1.234Page 123
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