01.08.2015 Views

BUSN 258 Week 8 Final Exam 2.pdf

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Question :(TCO 8) Behavior is:13.Question :(TCO 8) One problem with not seeing the person you are talking to is:14.Question :(TCO 9) How far from your mouth should the telephone mouthpiece be?15.Question :(TCO 8) To end a call:16.Question :(TCO 10) Customer dissatisfaction with a firm's phone call handling stems from:17.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!