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<strong>The</strong> <strong>Chinese</strong> <strong>University</strong> <strong>of</strong> <strong>Hong</strong> <strong>Kong</strong><br />

<strong>MKT2010F</strong> <strong>Marketing</strong> Management<br />

2011 – 2012, Term I<br />

Course Outline<br />

Instructor: Dr. Glos Ho TA: Mr. Ray Lau<br />

Office: 844, Cheng Yu Tung Bldg Office: 1149, Cheng Yu Tung Bldg<br />

Phone: 3943-1849 Phone: 3943-7808<br />

Email: glosho@cuhk.edu.hk Email: raylau@cuhk.edu.hk<br />

1. Class Schedule<br />

Period: Monday (1:30pm – 4:15pm)<br />

Venue: ELB204<br />

2. Course Description<br />

This course is devoted to the study <strong>of</strong> the management <strong>of</strong> marketing functions,<br />

the analysis <strong>of</strong> external forces affecting marketing decision making, the<br />

implementation and control <strong>of</strong> marketing activities, and an examination <strong>of</strong> the<br />

global impact <strong>of</strong> marketing. Course objectives include the development <strong>of</strong><br />

students' understanding <strong>of</strong> the fundamental concepts underlying the selection and<br />

assessment <strong>of</strong> markets and the development and delivery <strong>of</strong> products, an<br />

investigation <strong>of</strong> the role and contribution <strong>of</strong> marketing to the conduct <strong>of</strong><br />

successful business operation and to society, and to develop student abilities in<br />

identifying marketing opportunities and viable marketing strategies.<br />

3. Learning Outcomes<br />

On completion <strong>of</strong> this course, students should be familiar with:<br />

i. <strong>The</strong> fundamental concepts <strong>of</strong> marketing management<br />

ii. How marketing strategies are formulated in a real-world setting<br />

iii. How to write a marketing plan<br />

iv. Effective business communication and presentation skills<br />

4. Teaching and Learning Strategies<br />

<strong>The</strong> course will be delivered through a combination <strong>of</strong> lectures, in-class activities,<br />

and student presentations. This course aims to teach you to “do marketing” – by<br />

putting you in the shoes <strong>of</strong> a sales and marketing practitioner facing actual<br />

business decisions. To achieve this aim, a guest lecture will be arranged to set<br />

out question for your first assignment. Please bring an open minded, creativity, a<br />

desire to learn, and a willingness to actively participate to each <strong>of</strong> our classes.<br />

5. Assessment<br />

Class Participation 10%<br />

Test (1) 20% (3 Oct 2011)<br />

Group Presentation 20% (21 Nov 2011)<br />

Test (2) 30% (3 Dec 2011, tentative)<br />

Individual <strong>Marketing</strong> Plan 20% (7 Dec 2011)<br />

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6. Extra Credits<br />

You can earn a maximum <strong>of</strong> 4 extra credits by participating in the <strong>Marketing</strong><br />

Research Experiments (Refer to the MRS handout for details). Your log-in<br />

accounts for the MRS will be sent through email after the courses add/drop<br />

period. If you are interested to participate, please check your CUHK email<br />

account regularly. Specific questions about the MRS should be sent to the MRS<br />

coordinator at email: mkt-research@baf.msmail.cuhk.edu.hk.<br />

7. Textbook<br />

Armstrong, Gary and Kotler, Philip (2011). <strong>Marketing</strong>: An Introduction (10 th<br />

ed.). Pearson Education, Inc.<br />

8. Assessment Criteria<br />

All work should be well-presented with evidence <strong>of</strong> independent research and<br />

careful editing. It is expected that arguments are appropriately structured and<br />

critically presented with application <strong>of</strong> relevant concepts and theories covered in<br />

class. Students should ensure accuracy <strong>of</strong> citations, originality and creativity.<br />

9. Academic Honesty<br />

It is an <strong>of</strong>fence to cheat in the assignments. Plagiarism – representing someone<br />

else's work as your own – can be avoided by clearly stating the sources. In other<br />

words, any quotation without attribution to the original work or author is<br />

considered plagiarism. For details, please refer to<br />

http://www.cuhk.edu.hk/policy/academichonesty.htm<br />

With each assignment, students will be required to submit a s<strong>of</strong>t copy via<br />

VeriGuide system (https://veriguide2.cse.cuhk.edu.hk/cuhk/index.jsp) and<br />

submit a “Declaration <strong>of</strong> Originality Statement”. A guideline for using<br />

VeriGuide is available in WebCT.<br />

10. Tentative Teaching Plan<br />

Week Date Lecture<br />

1 5 Sep 2011 Introduction to <strong>Marketing</strong> (Ch. 1)<br />

2 12 Sep 2011 Market Research and Strategic Planning (Ch. 2, 3, 4)<br />

3 19 Sep 2011 Understanding Consumer Behavior (Ch. 5)<br />

4 26 Sep 2011 Market Segmentation, Targeting and Positioning (Ch. 6)<br />

5 3 Oct 2011 Test (1) – Multiple Choices<br />

2:30pm – 4:00pm Guest Lecture<br />

6 10 Oct 2011 Product Strategy (Ch. 7, 8)<br />

7 17 Oct 2011 Pricing Strategy (Ch. 9)<br />

8 24 Oct 2011 Distribution Strategy (Ch. 10, 11)<br />

9 31 Oct 2011 Integrated <strong>Marketing</strong> Communications I (Ch. 12)<br />

10 7 Nov 2011 Integrated <strong>Marketing</strong> Communications II (Ch. 13, 14)<br />

11 14 Nov 2011 No Class - MKT2010 Public Lecture to be announced<br />

12 21 Nov 2011 Group Presentation<br />

13 28 Nov 2011 Course Overview / Writing a <strong>Marketing</strong> Plan<br />

15 3 Dec 2011<br />

(Sat)<br />

Test (2) – Multiple Choices, Short Questions and Case<br />

Analysis<br />

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Assignment Details<br />

Group Presentations (20%) In Class: 21 November 2011<br />

On 3 October 2011, the General Manager – Sales & <strong>Marketing</strong>, Pacific Region <strong>of</strong> Lee<br />

Kum Kee will speak to the class on “<strong>Marketing</strong> <strong>Chinese</strong> Sauces in Australia”. In<br />

teams <strong>of</strong> 3, students are required to critically review the company’s business and<br />

marketing activities in Australia and produce a pr<strong>of</strong>essional marketing proposal to<br />

strengthen their marketing efforts. Your presentation should incorporate concepts and<br />

theories learnt in class. Each group is required to do a 20-minute presentation with an<br />

additional <strong>of</strong> 5-minute for Q&A. <strong>The</strong> presenting group will lead the discussion. <strong>The</strong><br />

presentation sequence will be drawn in class.<br />

Your presentation can include visuals, powerpoints, and handouts if appropriate. <strong>The</strong><br />

presentation will be assessed on a group basis. Peer evaluation will be conducted to<br />

ensure fairness. Assessment <strong>of</strong> the presentation will be based on:<br />

• Company and Product Review<br />

• Market Research<br />

• <strong>Marketing</strong> Objectives<br />

• Target Market<br />

• Positioning and Competitive Offerings<br />

• <strong>Marketing</strong> Mix Strategies<br />

• Considerations and Challenges<br />

• Presentation Skills, Teamwork, Creativity, Clarity <strong>of</strong> Communication and<br />

Time Management<br />

Individual <strong>Marketing</strong> Plan (20%) Due Date: 7 December 2011<br />

Each student will choose a brand (ideally with a specific product or service) which<br />

does not operate in <strong>Hong</strong> <strong>Kong</strong>. You are required to propose a marketing plan to<br />

market this product or service in <strong>Hong</strong> <strong>Kong</strong>. Your marketing plan should not exceed<br />

10 pages (1.5-line spacing). It shall include:<br />

• Title Page<br />

• Executive Summary<br />

• Table <strong>of</strong> Contents<br />

• Market Analysis<br />

• Evidence <strong>of</strong> Primary Market Research<br />

• Market Segmentation, Targeting and Positioning<br />

• <strong>Marketing</strong> Mix<br />

• Implementation and Control<br />

• Appendices<br />

• References<br />

- End -<br />

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