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organizational behaviour - The Chinese University of Hong Kong

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MGNT3010A: ORGANIZATIONAL BEHAVIOUR<br />

Term 1, 2012-2013 (10, September – 8, December)<br />

Fridays 8:30-11:15 am, WMY 508<br />

Instructor: Jeong, Sophia Soyoung<br />

Office: 813 Cheng Yu Tung Building<br />

Phone: 3943-7900<br />

Email: sophia@baf.cuhk.edu.hk<br />

Office Hours: F 11:30am-12:30 pm or by appointment<br />

Teaching Assistant: Wen, Shanshan<br />

Office: 839 Cheng Yu Tung Building<br />

Phone: 3943-1658<br />

Email: obhr2009@ymail.com<br />

Office Hours: By appointment<br />

Course Objectives<br />

Organizational Behavior is concerned with explaining, predicting, and enhancing the effectiveness <strong>of</strong><br />

individuals and groups in work organizations. Your goal is to be able to discuss the knowledge and<br />

systematically use and apply the tools and principles to improve and enhance management skills,<br />

expertise, and knowledge, all <strong>of</strong> which will help you advance your career as a manager, a peer, and an<br />

employee, and help your organizations excel performance.<br />

Attendance<br />

I will strive to treat you with the utmost respect and foster an enjoyable learning environment. With that<br />

said, I feel that a formal policy <strong>of</strong> attendance is necessary. If you must miss class, you are responsible for<br />

all assigned material plus everything covered in class. KEY: Please arrive for class on time and stay<br />

for the entire class period. Coming to class late and leaving early interferes with the class presentation<br />

and disturbs the other students in the class.<br />

Readings and Assignments<br />

Text. Moorhead, G. & Griffin, R.W. (2012). Managing Organizational Behavior, International Edition 10e,<br />

Cengage Learning<br />

Additional Readings. Additional readings can be accessed from the links on the course website.<br />

Surveys and homework. <strong>The</strong>re are several on-line surveys and homework assignments. <strong>The</strong>se can be<br />

accessed from links on the course website. Surveys should be completed by 5 pm, one day prior to the class<br />

(Every Thursday at 5 pm).<br />

Course website<br />

<strong>The</strong> website for this course is on Blackboard (http://elearn.cuhk.edu.hk).<br />

Course Grades<br />

Exams (50%). <strong>The</strong>re are two non-cumulative exams covering the material from both readings and<br />

lectures. Exams are composed <strong>of</strong> a combination <strong>of</strong> multiple choice questions and short answer questions.<br />

Sample questions will be provided and discussed before the exams. <strong>The</strong>re is no final exam. Make-ups for<br />

exams require a legitimate, prior excuse 2 weeks in advance.<br />

Team Project (30%). Teams <strong>of</strong> 4 to 5 students each, to be formed by September 28 th , should pick a<br />

movie to analyze. A list <strong>of</strong> suggested movies will be provided, but you may choose your own movie<br />

provided that the movie is in English language and accessible. Teams should submit their choice <strong>of</strong> thee<br />

movies (rank ordered) to analyze no later than October 5 th . <strong>The</strong> details <strong>of</strong> the team assignment are<br />

attached to the syllabus.<br />

Participation/Attendance (20%). Participation is worth 20% <strong>of</strong> your final grade. You will have to earn<br />

this portion <strong>of</strong> grade by active participation during class and team project. Please make sure that you


<strong>Chinese</strong> <strong>University</strong> <strong>of</strong> <strong>Hong</strong> <strong>Kong</strong> MGNT3010A<br />

Sophia S. Jeong Fall 2012<br />

display your name card during class to get the participation grade.<br />

1. Class participation (15%). Your in-class participation is important and critical part <strong>of</strong> this class<br />

for it stimulates your own learning and that <strong>of</strong> the other students. I therefore expect you to be<br />

prepared, attend, and be actively involved in all class activities and discussions. An informed and<br />

meaningful participation in class discussion will be graded favorably. Survey completion and<br />

forum discussions are also counted towards class participation.<br />

Perfect attendance but no participation will earn you only 50% <strong>of</strong> the points in this<br />

category. Three non-crisis incidents <strong>of</strong> absence, tardiness, or early departure result in an<br />

automatic 0 on attendance. Crises are defined by involvement <strong>of</strong> deans or medical personnel.<br />

2. Participation in your team project (5%). Participation in your team project will be judged by<br />

your fellow team members. Your fellow team members will assign you a participation grade<br />

from 0 to 5.<br />

In sum, your final grade is determined as follows:<br />

Test #1<br />

Test #2<br />

%<br />

50<br />

Team project 30<br />

Participation/Attendance/Peer Evaluation 20<br />

Total 100<br />

<strong>The</strong> university guidelines suggest that about 25% <strong>of</strong> students will receive an A or A- and about 15% will<br />

receive C+ or below. Pr<strong>of</strong>essors are strongly recommended to follow the guidelines.<br />

Other Items<br />

Students should turn <strong>of</strong>f all electronic devices during class. This includes cellphones, Iphones, Ipads,<br />

Ipods, Blackberries, pagers, and any other electronic communication devices.<br />

Laptop computers will be allowed ONLY for taking notes as long as they are not distracting or disruptive<br />

to your classmates or me.<br />

Audio and video recording will not be permitted unless you request special permission in advance.<br />

Please talk with me in advance about any accommodations that you require in order to participate in this<br />

class.<br />

Terms <strong>of</strong> the syllabus are subject to revision<br />

2


<strong>Chinese</strong> <strong>University</strong> <strong>of</strong> <strong>Hong</strong> <strong>Kong</strong> MGNT3010A<br />

Sophia S. Jeong Fall 2012<br />

Course Outline and Assignments<br />

Date Topic Assignments<br />

1 14/09 F Course Introduction & Overview<br />

Syllabus, Chapter 1<br />

Getting to know each other<br />

Survey: Self-Assessment 1<br />

2 21/09 F Stress & Time Management<br />

Chapter 7<br />

Homework: Time Diary<br />

Survey: Self-Assessment 2<br />

Readings:<br />

Mayo Clinic Time Management tips<br />

Resilience<br />

Learn to Say No<br />

Work-Life Balance<br />

3 28/09 F Individual Differences and Behavior<br />

Chapter 3<br />

Survey: <strong>The</strong> Big 5, Work Values<br />

4 05/10 F Decision Making<br />

Chapter 8<br />

Survey:<br />

Decision Making (Odd/Even)<br />

Maximizing<br />

Readings:<br />

<strong>The</strong> Hidden Traps in Decision Making<br />

<strong>The</strong> Tyranny <strong>of</strong> Choice<br />

5 12/10 F Ethics Readings:<br />

How (Un)Ethical Are You?<br />

Managing to be Ethical<br />

Survey: Trolley Case (Odd/Even)<br />

In-class: Panalba Case<br />

6 19/10 F Exam 1<br />

Team Project Preparation<br />

7 26/10 F Motivation<br />

8 02/11 F Work Design<br />

Performance Management<br />

9 09/11 F Teams and Groups<br />

Leadership 1<br />

10 16/11 F Leadership 2<br />

Power, Politics, and Justice<br />

11 23/11 F Team Presentation 1<br />

12 30/11 F Team Presentation 2<br />

13 07/12 F Exam 2<br />

3<br />

Chapter 4<br />

Survey: Motivation Needs<br />

Chapter 5 - 6<br />

Survey: Job Design<br />

Chapter 9 – 10<br />

Chapter 12<br />

Chapter 13<br />

Chapter 14


<strong>Chinese</strong> <strong>University</strong> <strong>of</strong> <strong>Hong</strong> <strong>Kong</strong> MGNT3010A<br />

Sophia S. Jeong Fall 2012<br />

Movie Analysis Report & Presentation<br />

<strong>The</strong> objective <strong>of</strong> this team project is to develop the ability to identify and analyze the many aspects <strong>of</strong> our<br />

lives through the lens <strong>of</strong> <strong>organizational</strong> behavior, and apply the theories and perspectives to real-life<br />

situations. In the analysis <strong>of</strong> the movie, draw on relevant theories, frameworks, and perspectives we<br />

covered in class to discuss the events in the film.<br />

<strong>The</strong> report should be organized as follows:<br />

Start with a short summary <strong>of</strong> the movie. <strong>The</strong>n, discuss several events, incidents, interactions, etc. from<br />

the movie that reflects the topics covered in class. Describe the events briefly (what happened, who were<br />

involved, when it happened in the movie). <strong>The</strong>n explain how this incident relates to the topics from the<br />

course. Use relevant concepts and definitions to clearly articulate how the incident you are describing<br />

demonstrates the topic. You should describe a minimum <strong>of</strong> four incidents, each <strong>of</strong> which should be<br />

approximately one page long. Finally, your conclusion should compare/contrast and apply your movie<br />

analysis to the real world. Do the same challenges exist in the corporate world? Will the theory still<br />

predict people’s behavior? What managerial implications did you find in the movie?<br />

<strong>The</strong> Movie Analysis Report should be 8-10 pages in length (typed, double-spaced, and error free in 10-12<br />

point font) excluding a cover page, references, and any additional materials. Clear and concise<br />

explanation is preferred over lengthy and wordy “right-out-<strong>of</strong>-textbook” writing. Please critically<br />

pro<strong>of</strong>read your report prior to submission. <strong>The</strong> report is due on November 23 rd in hard copy at the<br />

beginning <strong>of</strong> class.<br />

<strong>The</strong> analysis report will be graded as follows:<br />

1. Content (80%). This is the most important part <strong>of</strong> the report. This shows the group’s ability<br />

to recognize and describe contents related to <strong>organizational</strong> behavior. It also shows the<br />

analytical ability in terms <strong>of</strong> identifying a relevant theoretical perspective applicable to the<br />

situation.<br />

2. Process (20%). This part refers to the flow, readability, organization, pr<strong>of</strong>essional look, and<br />

writing mechanics <strong>of</strong> the report.<br />

After submission <strong>of</strong> the report, each team will present a brief summary <strong>of</strong> their findings. <strong>The</strong> team<br />

presentation should be approximately 20 minutes in length and should cover key points. It is not<br />

necessary to present every single detains in the report. Focus on the most interesting points. Be prepared<br />

for questions and comments from the audience. Actively engaging the audience is also encouraged.<br />

Creativity is encouraged in all presentation. You may use any forms <strong>of</strong> presentation, including video clips,<br />

slide, role plays, mock business meetings, interview formats, in-class surveys, or other devices to<br />

maintain interest. Please make sure that you test-run all <strong>of</strong> your audio-visual materials to minimize set-up<br />

time in class.<br />

<strong>The</strong> presentation will be graded as follows:<br />

1. Content (50%). Evidence <strong>of</strong> thoroughness, accuracy, and quality analysis should come<br />

through in the presentation.<br />

2. Presentation (30%). This area includes general presentation skills, as well as coordination<br />

among team members during the presentation. Presentation should be audible, confident<br />

(make eye contacts), and well-prepared. You can have note cards, but DO NOT READ<br />

FROM THE SCRIPT! Practicing in advance will make a significant difference.<br />

3. Creativity (20%) Make this a fun experience, for you and for the audience. Let your<br />

creativity shine and keep the audience engaged and actively involved in the whole process.<br />

Students are encouraged to ask for advice and guidance on the project throughout the semester.<br />

4


<strong>Chinese</strong> <strong>University</strong> <strong>of</strong> <strong>Hong</strong> <strong>Kong</strong> MGNT3010A<br />

Sophia S. Jeong Fall 2012<br />

Peer Evaluation Criteria<br />

1. Name <strong>of</strong> the student: ________________________<br />

Rate your team member using the following scale.<br />

How would you rate his/her effort and contribution to your overall team performance?<br />

0 1 2 3 4 5<br />

Zero Minimum Below Average Above Extraordinary<br />

contribution effort average<br />

Average<br />

COMMENTS:<br />

5


<strong>Chinese</strong> <strong>University</strong> <strong>of</strong> <strong>Hong</strong> <strong>Kong</strong> MGNT3010A<br />

Sophia S. Jeong Fall 2012<br />

Academic Dishonesty<br />

All forms <strong>of</strong> academic dishonesty including, but not limited to, the following will call for strict discipline.<br />

� Unauthorized use <strong>of</strong> another person's work without proper acknowledgement <strong>of</strong> source. (see<br />

http://www.cuhk.edu.hk/policy/plagiarism/).<br />

� Giving or receiving unauthorized assistance, or attempting to give or receive such assistance, in<br />

connection with the performance <strong>of</strong> any academic work.<br />

� Unauthorized use <strong>of</strong> materials or information <strong>of</strong> any type or the unauthorized use <strong>of</strong> any electronic or<br />

mechanical device in connection with the completion <strong>of</strong> any academic work.<br />

� Access to the contents <strong>of</strong> any test or examination or the purchase, sale, or theft <strong>of</strong> any test or<br />

examination prior to its administration.<br />

� Intentional misrepresentation by word or action <strong>of</strong> any situation <strong>of</strong> fact, or intentional omission <strong>of</strong><br />

material fact, so as to mislead any person in connection with any academic work (including, without<br />

limitation, the scheduling, completion, performance, or submission <strong>of</strong> any such work).<br />

� Offering or giving any favor or thing <strong>of</strong> value for the purpose <strong>of</strong> influencing improperly a grade or<br />

other evaluation <strong>of</strong> a student in an academic program.<br />

� Conduct intended to interfere with an instructor's ability to evaluate accurately a student's competency<br />

or performance in an academic program.<br />

Sanctions will be imposed to the fullness extent possible for any student who participates in an act<br />

<strong>of</strong> academic dishonesty.<br />

6


<strong>Chinese</strong> <strong>University</strong> <strong>of</strong> <strong>Hong</strong> <strong>Kong</strong> MGNT3010A<br />

Sophia S. Jeong Fall 2012<br />

Suggested Movie List<br />

Title Year<br />

Antitrust 2001<br />

Barbarians at the Gate 1993<br />

<strong>The</strong> Beautiful Mind 2001<br />

<strong>The</strong> Blind Side 2009<br />

Boiler Room 2000<br />

Citizen Kane 1941<br />

Clerks 1994<br />

<strong>The</strong> Company Men 2010<br />

<strong>The</strong> Corporation 2003<br />

<strong>The</strong> Crimson Tide 1995<br />

Dead Poets Society 1989<br />

<strong>The</strong> Devil Wears Prada 2006<br />

Erin Brockovich 2000<br />

Fat Man and Little Boy 1989<br />

<strong>The</strong> French Connection 1971<br />

<strong>The</strong> Game 1997<br />

<strong>The</strong> Godfather Part 1 1972<br />

<strong>The</strong> Godfather Part 2 1974<br />

Good Will Hunting 1997<br />

Goodfellas 1990<br />

How to Succeed in Business without Really Trying 1967<br />

In Good Company 2004<br />

<strong>The</strong> Insider 1999<br />

It’s a Wonderful Life 1946<br />

Jerry Maguire 1996<br />

<strong>The</strong> Magnificent Seven 1960<br />

Michael Clayton 2007<br />

Modern Times 1936<br />

Moneyball 2011<br />

Nine to Five 1980<br />

Office Space 1999<br />

Other People’s Money 1991<br />

Patton 1970<br />

Pirates <strong>of</strong> Silicon Valley 1999<br />

<strong>The</strong> Pursuit <strong>of</strong> Happiness 2006<br />

7


<strong>Chinese</strong> <strong>University</strong> <strong>of</strong> <strong>Hong</strong> <strong>Kong</strong> MGNT3010A<br />

Sophia S. Jeong Fall 2012<br />

Remember the Titans 2000<br />

Rogue Trader 1999<br />

<strong>The</strong> Social Network 2010<br />

Stand and Deliver 1988<br />

Taxi Driver 1976<br />

Trading Places 1983<br />

<strong>The</strong> Truman Story 1998<br />

Twelve Angry Men 1959, 1997<br />

Up in the Air 2009<br />

Vertigo 1958<br />

Wall Street 1987<br />

Wall Street: Money Never Sleeps 2010<br />

Working Girl 1988<br />

8

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