Job Description JOB TITLE: Employment Officer ... - CommunityNI

Job DescriptionJOB TITLE:LOCATION OF POST:RESPONSIBLE TO:REPORTS TO:HOURS:SALARY:MAIN FUNCTION:Employment Officer (Project ABLE – Autism Building Links to Employment)NOW Head Office, 428 Springfield Road, BelfastHead of ServicesEmployment Services Manager30 hrs per week£17,500.00 - £19,000.00 PRO RATA (salary banding)This post is funded to April 2014 with continuation subject to furtherfundingThis job description is not definitive and may be subject to review as theduties and responsibilities determine. The post holder will provide clientswith ASC with the highest quality support and training possible and enablethem to get the job they want and keep it. He/she will have a veryprofessional manner and will liaise regularly with parents, carers, employersand multi disciplinary teams.MAIN RESPONSIBILITIES:Customer/Stakeholder1. Mentor and assist clients towards paid employment providing person-centred support tohelp clients achieve this goal.2. To review and assess the effectiveness of the project content and propose changes toServices’ Coordinator if necessary.3. To liaise regularly with parents/carers and key workers4. To support and mentor participants to achieve their personal goals5. To have a grass roots understanding of challenges faced by this group of participants6. Motivate participants to achieve peak productivity and performance.7. To ensure that agreed targets for work performance are in place and are met.8. To ensure the notification to Senior Management of any untoward incident / accidentinvolving either staff or trainees, and the recording and reporting of any such incident /accident to the appropriate authorities.Finance9. To contribute to the monthly activity/financial monitoring returns as outlined by funders

Internal Processes10. To regularly and accurately maintain appropriate participant record11. To contribute to the preparation of comprehensive statistical and narrative monthlyprogramme reports.12. Comply with Organisational, Project and Legal Codes of Practice and Conduct13. Maintain and adhere to appropriate disciplinary standards14. To liaise with all staff on a regular basis15. To fully integrate within the partner organisations and be involved in strategic andoperational plans to meet the needs and aspirations of key stakeholders16. To embrace and regularly utilize social and digital media17. To contribute to NOW Annual Report, Website and Newsletters as and when required18. To ensure that the appropriate information is effectively gathered and communicated to keystakeholdersLearning, Growth & Sustainability19. To liaise with line manager on emerging client needs and developments within the field ofemployment/Learning Disability/ASC20. Identify geographical areas where there is a gap in services and research viability forexpansion of NOW’s service21. To be able to self-motivate and manage own workload22. To actively engage with community23. Demonstrate willingness towards learning and apply new skills appropriate to the evolvingneeds of the Project.24. Liaise with appropriate agencies and organisations who may be beneficial to the project25. Assist and supervise volunteers26. Attend in monthly supervision and annual appraisals and ensure that agreed targets forwork performance are in place and are met27. To assist in the implementation of NOW’s marketing and communications strategy28. To ensure that you project a positive image of the organisation in all aspects of your work.29. Promote and disseminate information on the work of NOW by undertaking presentations,attending conferences and training courses etc. when required.30. Report all operational activity Services’ Co-ordinator on a timely basis31. Meet with relevant staff on a regular basis to ensure effective two – way communication.32. To ensure Services Coordinator / Head of Services are regularly kept up to date withactivities through agreed project meetings and written reports when necessary.Health and SafetyEnsure the implementation and observance of Health and Safety Regulations.Equal OpportunitiesUnderstand and promote Equality of opportunity.OtherTo keep pace with developments within LD, NEETS and employment and to assist partners in

ensuring we have in place appropriate actions to maintain Quality Standards.Undertake any training as deemed necessary by Senior Management and to carry out any otherduties as deemed appropriate to the post by Senior ManagementPERSONNEL SPECIFICATION FOR THE POST OF MARKETING & COMMUNICATIONS EXECUTIVEA. SHORTLISTING CRITERIAESSENTIAL CRITERIA1. Circumstances 1. A full current driving licence and access to a car.Consideration will be given to alternative travellingproposals in respect of applicants with a disability whocannot hold a licence.DESIRABLE CRITERIA2. Ability to be flexible and adaptable - hours areflexible and may involve evening and weekend work asrequired.2. Qualifications 1.Minimum GCSE English and Maths1.High level of education(A Level or equivalent)2. Foundation Diploma inSupported Employment3. Experience1.Minimum of one year’s paid experience of either:Learning disabilities/difficulties/ASCCommunity engagementYouth workYouth mentoring2. Experience of liaising with employers3. Confidence, resilience and ability to self manage4.Excellent level of IT, communication skills and publicspeaking/presentationskills1.One year’s experience assistingindividuals into work2. Knowledge of or ability toembrace digital and social mediaShortlisting will be based on the evidence that you supply on your application form to satisfactorily demonstratehow, and to what extent, you meet the above criteria. The Shortlisting Panel will not make assumptions as to yourcircumstances, qualifications, and experience.

B. COMPETENCIESCandidates who are shortlisted for interview will be required to demonstrate how, and to whatextent, they meet some or all of the competencies listed below during their interview.Uphold Organisational Vales – Equality, Empowerment, Entrepreneurship and Excellence –Believe in why we are doing what we do, and valuing everyone’s contribution the same asyour own; creating ownership and nurturing passion:Treats everyone with dignity and respectUpholds the objective of ensuring that everyone regardless of learning difficulty receivesappropriate training, paid work and a career choiceIs committed to actively promoting the aspirations and rights of people with learningdifficultiesIs committed to supporting the right of our clients to have control of their own lives andparticipation in decisions that will affect themWill be innovative and think of new ways to help us achieve our missionManagement of Work – Doing things right. It means being committed and organisedtowards meeting organisational objectives in a professional and consistent way. It’sabout managing others the way you would want to be managed:Is a ‘self starter’Delivers what is promised and agreed, and exceeds expectations when possibleWorks without the need for close supervision or guidanceAdheres to Quality System by getting it right first time and not compromising on qualitystandardsScans the organization’s environment to see how changes and decisions elsewhere couldimpact upon own area of workAcknowledges other colleagues workload and manages the need to interrupt asappropriateQuality and speed of own work is regularly reviewed and adjusted as needed to meetoperational goalsManages meetings effectively by using appropriate structure, and action based outcomesContinuously reviews own competency and skills, referring self for relevant training anddevelopmentLeadership Doing the right things and leading by example. Steering others towardsa goal and motivating them to achieve, whilst demonstrating support andencouragement:Leads by exampleRepresents the organisation as required demonstrating knowledge of internal andexternal issues to reflect the business, and local and national policyIs an effective role model

Engenders mutual trustIs motivational in deliveryDraws effective, informed and sound conclusionsChallenges the status quoEnsures relevant information is communicated effectivelyShares information and solicits input from allKeeps everyone up-to-date with changes that affect themIs approachableIs committed to effective change and manages this professionally by responding positivelyand helpfully to new initiatives and implementing changes as soon as requestedManaging Conflict – The practice of identifying and handling conflict in a sensible, fair andefficient manner, utilising appropriate communication and negotiating ability at all times,whilst recognising one’s personal capacity for development’.Provides a fair, objective and balanced approach to all involvedConstructively builds a strong case behind own argumentPresents case in a clear and logical wayThinks through the needs of the listener and shapes approach accordinglyTailors style, language and contentProvides a timely response to all concerned, with appropriate follow upCommunication - A two way process of reaching mutual understanding in which participantsexchange information and create shared meaning using appropriate methods ofcommunication – 1:1, supervision, email, meetings, presentations.Is self aware and seeks guidance / advice if unsure of communication approach to takeDevelops where needed the technical ability to present within a public forum and speaksconfidentlyAvails effectively of all communication methods both personal and company wide - use ofoutlook, Yammer, Twitter, Facebook etc and other online communication methodsDisplays a professional and integral approach to all communication ensuring accuracy anddetail necessaryActs at all times as an ambassador for the organisationListening and questioning what to what others have to say without making assumptions;and communicate one’s own ideas/information in an appropriate manner to ensure allparties maintain a full and up to- date understandingPromote open communication at all levels and in demanding situations