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Greetings from the Chief Nursing Officer

Winter/Spring 2013 (PDF) - University of Chicago Hospitals

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AT THE FOREFRONT NURSING EDITIONW IN T ER /SPR ING 2013 U N I V ER SI T Y OF CHICAGO MEDICIN E 3<strong>Nursing</strong> Education: Ready for <strong>the</strong> Greatest ChallengesBY AMY ALDERMAN | STAFF WRITERMonths of planning and training by<strong>the</strong> Center for <strong>Nursing</strong> ProfessionalPractice and Research (CNPPR) helpedmake for a smooth transition at <strong>the</strong>Center for Care and Discovery.From <strong>the</strong> early days of last summerthrough <strong>the</strong> weeks following <strong>the</strong>February 23 Patient Move Day, a teamof 20 in CNPPR labored to help prepare aworkforce of more than 2,300 people.“We’re a small group, but we’ve beensmall and mighty to get <strong>the</strong> job done,”said Clinical Nurse Educator Mary AnnStokas, RN, MSN, OCN.Headed by <strong>Nursing</strong> Education ManagerEmily Lowder, RN, PhD, NE-BC, andDirector of <strong>the</strong> Center for <strong>Nursing</strong>Professional Practice and ResearchKa<strong>the</strong>rine Pakieser-Reed, RN, PhD,<strong>the</strong> group of educators and specialistsdivided and conquered <strong>the</strong> technologyand infrastructure of <strong>the</strong> new hospitalpavilion based on <strong>the</strong>ir expertise.“As a group, we’re really strong toge<strong>the</strong>r,”Lowder said. “When you have newindividuals working on new equipment to30-year veterans using telemetry for <strong>the</strong>first time, nurse educators are <strong>the</strong> peoplewho are on <strong>the</strong> front line, and <strong>the</strong> pointpeople for implanting that technology.”For example, Stokas serves as a clinicalnurse educator for <strong>the</strong> Oncology CareCenter. Her experience as a consultant andmentor helped bridge <strong>the</strong> research behind<strong>the</strong> curricula and <strong>the</strong> teaching of clinicaland non-clinical staff on <strong>the</strong> new systemsat <strong>the</strong> Center for Care and Discovery.Perioperative Services Clinical NurseSpecialist Rena Thompson, APN, MSN,CNS-BC, gave employees an overview of<strong>the</strong> operating rooms, which include <strong>the</strong>new Image Stream interfacing system.Seeing clinical and non-clinical stafftake to <strong>the</strong> new systems made <strong>the</strong> workworthwhile, Thompson said.“In some of <strong>the</strong> classes, I saw people’sfaces light up,” she added. “To me, thathas been great to see.”During some sessions, nurse educators andspecialists trained 200 people per day.“We relied heavily on CNPPR to helppave <strong>the</strong> way into <strong>the</strong> Center for Care andDiscovery, and <strong>the</strong>y showed us that <strong>the</strong>ywere more than ready for <strong>the</strong> task,” saidchief nursing officer, Debra Albert, RN,MSN, MBA, NEA-BC, vice president ofPatient Care Services, and Patient MoveDay chief commanding officer.The many opportunities to walk <strong>the</strong>floors and learn about <strong>the</strong> new surroundingspaid off, said Nastassia Gurganus,RN, a procedures nurse who works inprep and recovery.“I was happy because we got moreexposure to <strong>the</strong> facility where <strong>the</strong> suppliesare, and <strong>the</strong> equipment I’ll need. That’smy priority,” she added.Outfitting clinical staff with leading-edgetechnology and skills at <strong>the</strong> new hospital isjust one of <strong>the</strong> many behind-<strong>the</strong>-scenesinitiatives that clinical nurse educatorsand clinical nurse specialists have led since<strong>the</strong>ir department centralized in 2005.<strong>Nursing</strong> education has trained nonclinicalstaff, including those <strong>from</strong> security,valet and food services, on wayfinding andon how to use equipment, such as <strong>the</strong>automated external defibrillator.“Seeing non-clinical staff understandhow to use an AED and how it doesn’t justapply to treating people at a hospital, Ithink it empowers people,” Stokas said.Outside of preparing for <strong>the</strong> newhospital, <strong>the</strong> CNPPR team spreads itsindividual strengths across <strong>the</strong> MedicalCenter, <strong>from</strong> on-boarding new staff tocompleting annual competencies of over1,500 nurses, nursing assistants and ORand ER technicians. Clinical nurseeducators constantly work in tandemwith advanced practice nurses, includingclinical nurse specialists on evidencebasedpractice in all units in inpatient,pediatrics and adult care.Emily Lowder, RN, PhD, NE-BC, center, with Michele Ackerman, RN, MA, left, Senior Hospital OperationsAdministrator, and Elise Lauderdale, RN, MSN, OCN on Patient Move Day. Photo by Harvey Tillis“You have that ability to learn <strong>from</strong>each o<strong>the</strong>r, and build resources toge<strong>the</strong>r,”Lowder said. “I think that’s where wedraw a lot of benefits.”

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